Arlington Heights Buick GMC

I was searching on the internet for a new vehicle. I wanted a GMC Arcadia or the Buick Enclave. I received an email from Sullivan Buick GMC. I decided to check out this dealership to see if I could qu wanted a GMC Arcadia or the Buick Enclave. I received an email from Sullivan Buick GMC. I decided to check out this dealership to see if I could qualify for one of the above vehicles. I met Mark Latta as I was walking into the showroom ( he was behind me walking in too). I asked for the internet person and he directed me to her office. I told her I was interested in a vehicle, but I didn't know how my credit was. She directed me to Mark Latta and he worked with me to find the perfect vehicle for my budget. I looked at a 2011 GMC Arcadia (Certified Pre=Owned). I had not bought a used car since 1972 when I got out of the U.S. Navy, all my cars since 1972 were brand new until now. Mark explained what Certified Pre-Owned meant and had the vehicle I purchased brought up in front of showroom to see and test drive. Chris Bentley took me for the test drive and I was impressed with his knowledge of this vehicle. I am a GM Owner, I traded in my 2004 GMC Envoy HUV with 185,000 miles. I love GM Vehicles (Thank You Mr. President Obama for saving General Motors) and I love OnStar. After the test drive Chris explained the features in this vehicle. I met with Mark again and told him I wanted this vehicle and was impressed with the warranty and the equipment in this vehicle. The next day I went to sign the papers and pickup my 2011 GMC Arcadia. I met with the Finance Guy Gerald Hamilton let me tell you about this experience. Gerald was a true professional with great people skills working this job. I've had Finance Guys during my time of buying cars that I didn't trust as far as I could throw them. Gerald Hamilton is in a class by himself for being the right person for this type of job. Thank You Gerald, Mark & Chris for a job well done. I recommend everyone at least once in your lifetime of purchasing a new or used vehicle to stop first at Sullivan Buick GMC, it probably will be your only stop for purchasing a vehicle. I'm now a customer for life at this dealership and I will tell all my family and friends this is the place to go when purchasing you next vehicles. Sullivan Buick GMC will treat you like a VIP, because to the and their staff you are. Thank You again Sullivan. More

If you are in the market for a new or used vehicle and you HATE the typical car buying process as much as I do, you need to visit Sullivan Buick GMC. Simply put, my experience from the first contact to re you HATE the typical car buying process as much as I do, you need to visit Sullivan Buick GMC. Simply put, my experience from the first contact to recent service for my Acadia has been nothing short of excellent. They've restored my faith in customer service and the old philoshophy that "the customer comes first". My budget and my financing needs were no easy task but they made it look easy helping me find the right vehicle that I really love. I will recommend them to anyone in the car market and definitely be a repeat customer. Mark Latta, Gary Minkus and Jeremy Stasek all were awesome to deal with. Thank you Sullivan. More

Everyone we worked with at Sullivan was very friendly and respectful of our time, budget and concerns. I'm very happy with our experience and would so business at Sullivan in the future. respectful of our time, budget and concerns. I'm very happy with our experience and would so business at Sullivan in the future. More

Geoff was patient and never rushed my decision making process. He was able to get me the car I was looking for at the price for which I was very happy with. I would recommend buying a car from Geoff Su process. He was able to get me the car I was looking for at the price for which I was very happy with. I would recommend buying a car from Geoff Sulkowski anytime. More

This is the second vehicle I have purchased from Sullivan GMC in the past 4 months. They are honest, direct and fair in their communications. I did a lot of research to ensure I understood where the market GMC in the past 4 months. They are honest, direct and fair in their communications. I did a lot of research to ensure I understood where the market is on new Acadias. In both instances I did not need to aggressively negotiate or posture. The dealership started the process at a very fair price and then we had to refine the deal to make it work. All in all, both experiences were pleasant, efficient and resulted in me feeling good about the purchases. More

Very friendly, courteous and knowledgable. Definitely will recommend to friends and family. I bought a car long time ago from the same dealer and was very much impress by there service. Decided to come b will recommend to friends and family. I bought a car long time ago from the same dealer and was very much impress by there service. Decided to come back More

we called dealership before we went there.....they kept car ready for trail drive. Sales person did not force us to buy car....sales/manager/service representatives are very friendly.....especially i am i car ready for trail drive. Sales person did not force us to buy car....sales/manager/service representatives are very friendly.....especially i am impressed with after sales customer service. More

My last car buying experience (Arlington Nissan) was not a good one at all. Fortunately, this time, I went to Sullivan GMC and got paired up with JP Maty. I initiated our purchase via the internet. JP a good one at all. Fortunately, this time, I went to Sullivan GMC and got paired up with JP Maty. I initiated our purchase via the internet. JP got right back to me with a phone call and invited me to the store to have my trade appraised. He immediately "bottom-lined" the numbers for purchase. I had been "shopping" other GMC dealers and knew his numbers to be on par with what I had been hearing at other dealers. However, there was none of that back and forth "let me talk to my manager" stuff that really irritates me and was subjected to at other dealers. After we agreed on the pricing, I called my wife to tell her to pick out the color combination she wanted. Lo and behold, when we came back that evening we were more than pleasantly surprised to see that JP had pulled both Acadia's inside the service area (Red one and the Cocoa one) so she could see them side by side and also so my wife wouldn't have to get wet, as it was raining outside. That was above and beyond the call of duty and made a great impression upon me and my wife for doing business with these people. Following day we set up for the paperwork and delivery. The Finance Manager, Jeremy I believe, had all the documents ready at the agreed upon time and expedited the process in a quick and professional manner with no numbers games. In my opinion, the teamwork of JP and Jeremy should be held as an industry standard of what the car buying experience should be. More

I had a wonderful experience shopping for a new car. Everyone was extremely friendly and helpful throughout the entire process. I would definitely recommend Sullivan GMC to my friends. Everyone was extremely friendly and helpful throughout the entire process. I would definitely recommend Sullivan GMC to my friends. More

JP was very accommodating and friendly. No pressure. We JP was very accommodating and friendly. No pressure. We had a very positive experience with Sullivan. We took the vehicle for extended test drive f JP was very accommodating and friendly. No pressure. We had a very positive experience with Sullivan. We took the vehicle for extended test drive for 2 days. More