
Arlington Heights Buick GMC
Arlington Heights, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Mark Latta was wonderful made the process easy and fun , this guy has a great personality ! If you want someone that just going to tell you exactly how it is go see Mark he won't let you down. Everyone one this guy has a great personality ! If you want someone that just going to tell you exactly how it is go see Mark he won't let you down. Everyone one there really knows how to offer the best customer service and there not just trying to sell you a car they really do care that you leave there dealer happy. Great job Mark and Lou and Gary . More
I have purchased three cars since 2006, from Sullivan. I always have a pleasant experience. But, this time, I was extremely satisfied. Gabriel Szwec, is awesome. He's very polite and patient. Gabe is also e always have a pleasant experience. But, this time, I was extremely satisfied. Gabriel Szwec, is awesome. He's very polite and patient. Gabe is also easy to talk to and I never felt pressured to purchase. I eventually left with a car I loved and felt good about buying. I'd definitely continue to recommend friends and family to Sullivan. And I would tell them all to ask for Gabe! Honorable mention to Gary for his help and patience and to Mark for trying to steal me away! Great guys! More
My overall experience at Sullivan was incredible. Anyone who believes that buying a car is a hassle is completly wrong and needs to come to Sullivan Buick/GMC and see my salesman Jeff Agonath. I walked into who believes that buying a car is a hassle is completly wrong and needs to come to Sullivan Buick/GMC and see my salesman Jeff Agonath. I walked into this process with a negative attitude as most people to, but when I met Jeff we hit it off right away. Not only was he very personable and easy to work with, but he never once put any pressure or made me feel like I needed to buy a car from him. He was more than happy to talk to me both in person and through e-mail and went above and beyond his duties. Once again all of this service with never feeling pressured to buy the car. The level of service that I received was so superior to anyplace that I have been to. When it came down to pricing and my trade in, working with Dan Szwec and Jeff Agonath was actually an enjoyable experience. They gave me a great price on both my trade in and on the new Terrain that I purchased. Never once did I feel as if they were trying to take advantage of me and it was quite refreshing to work with honest people, as is not the case typically with car purchases. It truly felt as if I was dealing with a friend rather than someone I had just met a few days earlier. I strongly reccomend going to Sullivan Buick/GMC and seeing Jeff Agonath. Thanks again Jeff. More
We traveled 30 miles to Sullivan because they participate in the Costco Auto Buying Program. We found our salesman, Gabe Szwec,to be pleasant and knowledgable. Additional services were offered, but there wa in the Costco Auto Buying Program. We found our salesman, Gabe Szwec,to be pleasant and knowledgable. Additional services were offered, but there was no pressure to sign up for anything. He worked with us on pricing for our trade in. Overall we were satisfied with our experience. More
My experience at Sullivan was excellent. My salesman, Gabriel, was very easy to work with. I wasn't sure if I wanted to purchase another SUV or try out a sedan. Gabriel was extremely patient and profess Gabriel, was very easy to work with. I wasn't sure if I wanted to purchase another SUV or try out a sedan. Gabriel was extremely patient and professional throughout the entire process. He answered every question I had and never pressured me into making a decision. I purchased a GMC Acadia and I absolutely love it. I will definitely refer my friends to this dealership. More
Whenever I buy something, the level of service is a key component when making my decision. Deciding to purchase a car is generally the second most expensive item that one can make. I heard some positive component when making my decision. Deciding to purchase a car is generally the second most expensive item that one can make. I heard some positive reviews about this dealership and I stopped in for a visit. From the moment I walked in the door to the time that I Drove off with my new car, the attention to detail, professionalism, and integrity in wich the entire staff handled themselves was critical to my decision. I want to send a special thanks to Gabe and Dan for their extra efforts. Your knowledge and insight were very instrumental in my purchase. I strongly recommend future car buyers to give them a chance to serve you. - Chris More
It was an overall positive car buying experience. Gabe was very knowledgeable and helpful. The entire staff was friendly and professional and were flexible in their negotiations. Great experience and I re was very knowledgeable and helpful. The entire staff was friendly and professional and were flexible in their negotiations. Great experience and I recommend potential customers to Sullivan Buick. Love the Regal I picked up as well! More
When you make the decision that it's time to purchase a new vehicle you start paying attention to the roads. There are so many makes and models out there today. Which one is the safest? Which one fits my p new vehicle you start paying attention to the roads. There are so many makes and models out there today. Which one is the safest? Which one fits my personality? Which one fits my budget? Which one is practical to my life? I had all these questions when I stopped by Sullivan the other day to look at different vehicles. Chris Lahey answered every single question when he let me test drive the Terrain. He assured me with his high knowledge of the Terrain's safety features. As Chris continued to show and demonstrate the different features the Terrain has I could definitely tell this car fits my personality. Then Chris worked hard to make sure the vehicle fit into my budget. I'm enjoying this vehicle more than any other vehicle I've owned and it's all thanks to Chris Lahey. I also know that if I need anything I can get in touch with several people over at Sullivan. Chris made sure I met and knew who to bring certain concerns or issues to. Thanks Chris for finding my perfect GMC! More
Its hard to write these things without sounding like a shill, but I'll give it a go... We had an absolutely fantastic experience with the guys at Sullivan. Took our time over two weeks, going back and shill, but I'll give it a go... We had an absolutely fantastic experience with the guys at Sullivan. Took our time over two weeks, going back and forth between different features, AWD vs FWD and even new vs used. Absolutely zero pressure, and no messing around with the prices, or on my trade. Offered me a very fair trade offer day one, and never wavered. Offered me competitive pricing from minute one, and that never turned into competitive pricing "with a catch". In the end, the guys helped me find the perfect car for our situation. We ended up with a 2010 Enclave and couldn't be happier. We spent about $6000-$8000 less than we had planned on going in (looking for a new Acadia) and got more features than we expected. These guys were beyond helpful in guiding us along the whole process. Of course, I did shop around to ensure I was getting a fair price on both the car and my trade. I'm a trader so I know about trying to squeeze a little bit out on every transaction. I truly feel I got as good or better a price than I would have with anyone else. Really though, it was the professionalism and respect that made this such a positive experience. As I said to Dan, not only was this a dealership I hope I can do business with again, but these were the type of guys I would be happy to have over to watch some football. In the week since we purchased the car, Gabe has followed up extensively to make sure we're happy and we are understanding how to use all the features. I also had a small question about something in the paper work, and they had the guy who gone through that with us immediately call, explain things, and offer to change some wording just to make me more comfortable. Wasn't anything major and they still went out of their way AFTER we had bought the car to make sure we were 100% happy. Certainly a nice touch, and makes me feel even better about our decision. Stand up people, fair pricing, no sliminess. Dan, Gabe, and Mark (and Lou on my trade) have my full recommendation. FYI I plan on posting this in a few other places as well. The guys have earned it. More
Gabe was sincere, honest worked hard for us And had Gabe was sincere, honest worked hard for us And had great follow up. We wouldn't have bought The car had it not been for Gabe Gabe was sincere, honest worked hard for us And had great follow up. We wouldn't have bought The car had it not been for Gabe More