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Arlington Heights Buick GMC

Arlington Heights, IL

4.9
5,062 Reviews
Arlington Heights Buick GMC is your one stop shop for new Buick GMC, used cars, trucks and the largest selection of Trucks & SUVs in the Chicagoland area, Arlington Heights, Buffalo Grove, Palatine, Wheeling, Schaumburg, Barrington, Lake Zurich, Libertyville, Gurnee, Glenview, Mt. Prospect, Des Plaines, Lincolnwood and the whole Chicago, North & Northwest Suburbs. Services: • New GMC and Buick Cars • Used Cars • Largest Selection of Used SUVs • Award Winning Service • All Makes and Models • Sell us Your Car • Leasing and Financing • Fleet of Complimentary Loaners We are a family owned and operated business and the premier Buick GMC dealership in the area. We invite you to experience why we have been Chicagoland's most trusted name in automotive sales and service for almost 50 years! Arlington Heights Buick GMC continues to work to earn your business long after you've purchased one of our new or pre-owned cars. We want to be your dealership of choice for life. Our dealership has built a reputation on providing courteous, honest service. Our customers appreciate the way do business, and we know you will too. At Sullivan our goal is to provide you with the best price possible. We are a 5-Star Service Excellence award winner and are AAA approved and an A+ rated with the Better Business Bureau.
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777 W Dundee Rd

Arlington Heights, IL

60004

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Showing 5,062 reviews

May 11, 2023

We will never buy from this dealership again. The vehicle we bought only had 30k miles and they failed to tell us that it would need over $2,000 in parts and work. I went in the day after purchas More

by Ele
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Michael Audino
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2023 -

Arlington Heights Buick GMC responded

Ele, Thank you for your rating and review. We use all reviews as coaching opportunities for our team. However, I do not see any record of you in our system. Please call or email me at your earliest convenience to give me more information about what happened. My email me at Ariel@ahbuickgmc.com. I look forward to hearing from you. Ariel Szwec Dealer Principle Arlington Heights Buick GMC 847-392-6660

May 11, 2023

Great guy, he knows that helping the customer is the priority. I trust him and will go back to him. More

by Jakestan2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Parisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2023 -

Arlington Heights Buick GMC responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, The Arlington Heights Buick GMC Team

May 08, 2023

Their attention to my wants and needs in a car went above and beyond what I expected to receive! 5 star!! More

by krebs3693
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike O'Connell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelley Barr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Shenk
May 10, 2023 -

Arlington Heights Buick GMC responded

We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Arlington Heights Buick GMC. Please feel free to contact us if you have any questions on your new purchase. Sincerely, The Arlington Heights Buick GMC Team

May 08, 2023

From making the appointment to the update phone calls to the end result everything was fantastic. I was kept in the loop of all progress and I truly appreciate that. Great job and I will be back. Your servi More

by kimberlyadams1972.ka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Poteracki
May 10, 2023 -

Arlington Heights Buick GMC responded

Thank you for the kind words. We're completely committed to providing top quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Arlington Heights Buick GMC, we value our customers and we look forward to seeing you down the road. Sincerely, The Arlington Heights Buick GMC Team

May 06, 2023

I found service to be completely satisfactory and will continue to take my truck there for all my service needs. More

by haroldfhains3rd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Parisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2023 -

Arlington Heights Buick GMC responded

We are committed to providing top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate you taking the time to leave us this great feedback. At Arlington Heights Buick GMC, we value our customers and we look forward to seeing you on your next visit. Sincerely, The Arlington Heights Buick GMC Team

May 05, 2023

Inersting, knowable, and very helpfull. I injoyed talking to them and would recommend them by name to any one looking for a car. (Shell Barr and Mike O" Connell) More

by mikeg1776
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike O'Connell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelley Barr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2023 -

Arlington Heights Buick GMC responded

Arlington Heights Buick GMC would like to thank you for taking the time to submit this amazing feedback. Our team works hard at maintaining top notch customer service and they will be ecstatic to hear you left our store satisfied. We are very appreciative of your five-star review and recommendation! We thank you for continually trusting us with your car buying needs and it was a pleasure working with you. We hope you enjoy your new vehicle and we look forward to working with you again! Sincerely, The Arlington Heights Buick GMC Team

May 03, 2023

Cesar was very knowledgeable and humble person to answer our questions. He did excellent job in getting us a good deal. It was excellant buying experience. More

by Raj
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike O'Connell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2023 -

Arlington Heights Buick GMC responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, The Arlington Heights Buick GMC Team

May 01, 2023

was looking at a truck, sticker says $87895, call to ask about it, well the price is now $90875, asked why, Market Adjustment, ahhhh, next dealership, but glad they were upfront honest. More

by WG
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Robert Baturin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2023 -

Arlington Heights Buick GMC responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Ariel Szwec, GM ariel@ahbuickgmc.com

May 03, 2023 -

WG responded

You have interesting sales tactics

April 29, 2023

I would like to Thank Chris, Bill and Mike they did a great job getting me the best deal for my daughter. I made them work. :) Thank you gentlemen if I need another care in the future I will be coming ba More

by Christine
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Lahey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike O'Connell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2023 -

Arlington Heights Buick GMC responded

Christine, we love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Arlington Heights Buick GMC. Please feel free to contact us if you have any questions on your new purchase. Sincerely, The Arlington Heights Buick GMC Team

April 25, 2023

Bought a new car and Mario our salesmen was fantastic! !! The overall experience was excellent and I feel I got a very good deal in the current environment. This is my new dealership from now on!!! More

by Robertdaniel75
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike O'Connell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Audino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario Hallom
Apr 25, 2023 -

Arlington Heights Buick GMC responded

We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Arlington Heights Buick GMC. Please feel free to contact us if you have any questions on your new purchase. Sincerely, The Arlington Heights Buick GMC Team

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