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Arlington Heights Buick GMC

Arlington Heights, IL

Overview
Employees
Reviews
Vehicles
4.9
5,062 Reviews
Arlington Heights Buick GMC is your one stop shop for new Buick GMC, used cars, trucks and the largest selection of Trucks & SUVs in the Chicagoland area, Arlington Heights, Buffalo Grove, Palatine, Wheeling, Schaumburg, Barrington, Lake Zurich, Libertyville, Gurnee, Glenview, Mt. Prospect, Des Plaines, Lincolnwood and the whole Chicago, North & Northwest Suburbs. Services: • New GMC and Buick Cars • Used Cars • Largest Selection of Used SUVs • Award Winning Service • All Makes and Models • Sell us Your Car • Leasing and Financing • Fleet of Complimentary Loaners We are a family owned and operated business and the premier Buick GMC dealership in the area. We invite you to experience why we have been Chicagoland's most trusted name in automotive sales and service for almost 50 years! Arlington Heights Buick GMC continues to work to earn your business long after you've purchased one of our new or pre-owned cars. We want to be your dealership of choice for life. Our dealership has built a reputation on providing courteous, honest service. Our customers appreciate the way do business, and we know you will too. At Sullivan our goal is to provide you with the best price possible. We are a 5-Star Service Excellence award winner and are AAA approved and an A+ rated with the Better Business Bureau.
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777 W Dundee Rd

Arlington Heights, IL

60004

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Showing 5,062 reviews

April 24, 2023

Dean was excellent. I have no complaints with any of the other service advisors as well. He just seem to go the extra mile. It was wonderful to work with. More

by mgmarini74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Fay
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Apr 25, 2023 -

Arlington Heights Buick GMC responded

It’s great to know that Dean provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Sincerely, The Arlington Heights Buick GMC Team

April 24, 2023

What a pleasure buying experience. Shelly was very knowledgeable and helped me with a smooth buying experience. More

by Cjengo23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shelley Barr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Audino
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Apr 25, 2023 -

Arlington Heights Buick GMC responded

Thank you for your kind words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that Shelly's efforts have made the difference in your car buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. Sincerely, The Arlington Heights Buick GMC Team

April 22, 2023

Our company has used AH Buick GMC for years and the dealership has always provided excellent customer service. Great people and great service! More

by Barry
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ariel Szwec
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Lahey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 24, 2023 -

Arlington Heights Buick GMC responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, The Arlington Heights Buick GMC Team

April 22, 2023

Joel gallardo helped me with everything i needed. and helped me get the truck i wanted More

by andrew velazquez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
joel gallardo buick gmc
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Apr 24, 2023 -

Arlington Heights Buick GMC responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, The Arlington Heights Buick GMC Team

April 22, 2023

Very helpful salesman. Quick and very informative. Will help you with anything you need or have in mind. More

by andrew velazquez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joel E. Gallardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 24, 2023 -

Arlington Heights Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Arlington Heights Buick GMC Team

April 21, 2023

They were very disorganized and the sales person had little to no knowledge of or interest in my car. The Finance employee was passive aggressive about a change in my purchase price and uninformed abou More

by jrozinski
Recommend Dealer
No
Employees Worked With
Robert Baturin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Audino
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Apr 25, 2023 -

Arlington Heights Buick GMC responded

Thank you for taking the time to provide us with this feedback. We value hearing from our customers, and the inconvenience that occurred here at Arlington Heights Buick GMC does not reflect our standards of customer service. If you have any questions or would care to discuss this further, please do not hesitate to contact me at your earliest convenience. Sincerely, Ariel Szwec, GM ariel@ahbuickgmc.com

April 21, 2023

They are all very nice people. Caesar is very special in that he is knowledgable and has patience showing us all the features of our new car. More

by bsakover
Recommend Dealer
Yes
Employees Worked With
Cesar Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 24, 2023 -

Arlington Heights Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Arlington Heights Buick GMC Team

April 21, 2023

It was the best experience purchasing a vehicle. No pressure, Cesar took the time with us even though we stopped by the dealership right at closing. He is awesome! More

by JEWELL8307
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike O'Connell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Shenk
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Apr 24, 2023 -

Arlington Heights Buick GMC responded

We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Arlington Heights Buick GMC. Please feel free to contact us if you have any questions on your new purchase. Sincerely, The Arlington Heights Buick GMC Team

April 20, 2023

Very friendly and helpful with purchasing my first vehicle. Would definitely recommend for anyone looking for a new car. More

by montannaholley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike O'Connell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 21, 2023 -

Arlington Heights Buick GMC responded

We cannot thank you enough for your wonderful review of Arlington Heights Buick GMC and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Arlington Heights Buick GMC Team

April 20, 2023

I wouldn’t buy from any other dealer. They’re great! Chris is a great salesman. More

by graffiecheck
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Lahey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike O'Connell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 21, 2023 -

Arlington Heights Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Arlington Heights Buick GMC Team

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