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Arlington Heights Buick GMC

Arlington Heights, IL

4.9
5,062 Reviews
Arlington Heights Buick GMC is your one stop shop for new Buick GMC, used cars, trucks and the largest selection of Trucks & SUVs in the Chicagoland area, Arlington Heights, Buffalo Grove, Palatine, Wheeling, Schaumburg, Barrington, Lake Zurich, Libertyville, Gurnee, Glenview, Mt. Prospect, Des Plaines, Lincolnwood and the whole Chicago, North & Northwest Suburbs. Services: • New GMC and Buick Cars • Used Cars • Largest Selection of Used SUVs • Award Winning Service • All Makes and Models • Sell us Your Car • Leasing and Financing • Fleet of Complimentary Loaners We are a family owned and operated business and the premier Buick GMC dealership in the area. We invite you to experience why we have been Chicagoland's most trusted name in automotive sales and service for almost 50 years! Arlington Heights Buick GMC continues to work to earn your business long after you've purchased one of our new or pre-owned cars. We want to be your dealership of choice for life. Our dealership has built a reputation on providing courteous, honest service. Our customers appreciate the way do business, and we know you will too. At Sullivan our goal is to provide you with the best price possible. We are a 5-Star Service Excellence award winner and are AAA approved and an A+ rated with the Better Business Bureau.
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777 W Dundee Rd

Arlington Heights, IL

60004

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Showing 5,062 reviews

April 01, 2023

Exelete servicio con César Martínez lo recomiendo mucho por ser una muy buena persona. Muchas gracias! More

by cruz23gutierrez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike O'Connell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Shenk
Apr 03, 2023 -

Arlington Heights Buick GMC responded

¡Sus excelentes comentarios realmente nos alegraron el día! ¡Le agradecemos por adelantado por compartir su experiencia con otros! Si alguna vez necesita algo en el futuro, no dude en contactarnos. ¡Cuídese! Sincerely, The Arlington Heights Buick GMC Team

March 31, 2023

Explained to me in thorough words what my car needs work on and the next steps for my car More

by Leslie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Parisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2023 -

Arlington Heights Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Arlington Heights Buick GMC Team

March 31, 2023

Chris was excellent throughout the purchasing process. I test drove several trucks with him before making a decision. He made himself available even on his days off to accommodate my schedule throughout t More

by Eric F
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Lahey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike O'Connell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Shenk
Apr 03, 2023 -

Arlington Heights Buick GMC responded

Congratulations on your new vehicle, Eric. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Chris was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, The Arlington Heights Buick GMC Team

March 30, 2023

Shelley is the best! She helped me buy my first car, and I couldn't be happier with the outcome. She is kind, honest, and incredibly knowledgeable. I had a lot of questio More

by mocopley
Recommend Dealer
Yes
Employees Worked With
Shelley Barr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2023 -

Arlington Heights Buick GMC responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, The Arlington Heights Buick GMC Team

March 30, 2023

At this dealership you will find yourself looking at a bunch of different varieties of vehicles with the help of the best salesman around very helpful More

by carlos60090
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Cesar Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Shenk
Mar 31, 2023 -

Arlington Heights Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Arlington Heights Buick GMC Team

March 29, 2023

I don't know much about the new owners of Sullivan Buick. I'm elderly and don't drive as much as I did when I purchased the car 7 years ago. Brian was very helpful and polite. The waiting room is very ple More

by jbpoplar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Poteracki
Mar 31, 2023 -

Arlington Heights Buick GMC responded

Thanks for your great review. We do appreciate your patience for the extended wait that you encountered. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Arlington Heights Buick GMC Team

March 27, 2023

We went into the dealership to do some price checking and to see the vehicles available for lease and what our price options were. They were able to provide us with the vehicle we were looking for and get us More

by Beth Erdelac
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Lahey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Shenk, Tony Audino
Mar 28, 2023 -

Arlington Heights Buick GMC responded

Beth, we love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Arlington Heights Buick GMC. Please feel free to contact us if you have any questions on your new purchase. Sincerely, The Arlington Heights Buick GMC Team

March 27, 2023

Service Advisor Brian Poteracki took care of my second key programming very happy with the time that it took to get it done, i will recommend AH Buick GMC to all my friends and family members. More

by vmelend1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Fligel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Poteracki
Mar 28, 2023 -

Arlington Heights Buick GMC responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, The Arlington Heights Buick GMC Team

March 27, 2023

Thanks for letting me bring in my car to fix the recall on my day off. It was easy to set up with the person who called me. However, please let your sales staff know that they should refrain from using t More

by Nick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott
Mar 31, 2023 -

Arlington Heights Buick GMC responded

Nick, I appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to me so that I can learn more about your visit. I hope to talk with you soon. Sincerely, Ariel Szwec, GM ariel@ahbuickgmc.com

March 26, 2023

Chris Parisi was so nice and helpful My husband was in the hospital when my battery went out and he was so thoughtful in assuring me that they could help me so that I could be with my husband Thank you More

by Marlene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Parisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2023 -

Arlington Heights Buick GMC responded

Marlene, we appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Arlington Heights Buick GMC Team

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