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Arlington Heights Buick GMC

Arlington Heights, IL

4.9
5,064 Reviews
Arlington Heights Buick GMC is your one stop shop for new Buick GMC, used cars, trucks and the largest selection of Trucks & SUVs in the Chicagoland area, Arlington Heights, Buffalo Grove, Palatine, Wheeling, Schaumburg, Barrington, Lake Zurich, Libertyville, Gurnee, Glenview, Mt. Prospect, Des Plaines, Lincolnwood and the whole Chicago, North & Northwest Suburbs. Services: • New GMC and Buick Cars • Used Cars • Largest Selection of Used SUVs • Award Winning Service • All Makes and Models • Sell us Your Car • Leasing and Financing • Fleet of Complimentary Loaners We are a family owned and operated business and the premier Buick GMC dealership in the area. We invite you to experience why we have been Chicagoland's most trusted name in automotive sales and service for almost 50 years! Arlington Heights Buick GMC continues to work to earn your business long after you've purchased one of our new or pre-owned cars. We want to be your dealership of choice for life. Our dealership has built a reputation on providing courteous, honest service. Our customers appreciate the way do business, and we know you will too. At Sullivan our goal is to provide you with the best price possible. We are a 5-Star Service Excellence award winner and are AAA approved and an A+ rated with the Better Business Bureau.
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777 W Dundee Rd

Arlington Heights, IL

60004

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Showing 5,064 reviews

November 28, 2022

Mike Baker & Brian Poteraki & the AH Buick set vice team are THE BEST! Professional & outstanding service. More

by jbbarnes411
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Poteracki
Nov 30, 2022 -

Arlington Heights Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to Mike, Brian, and the team. Take care and have a great day. Sincerely, The Arlington Heights Buick GMC Team

November 28, 2022

Shelley, my Sales Consultant, was informative and attentive as soon as I arrived. She was instrumental in helping me make a deal on a great diesel pickup - I had been looking for months and she made More

by JBeez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike O'Connell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelley Barr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Tech - great advice; very helpful
Nov 28, 2022 -

Arlington Heights Buick GMC responded

Thank you for your kind words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that Shelley's and Mike's efforts have made the difference in your car buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. Sincerely, The Arlington Heights Buick GMC Team

November 26, 2022

This service department is great and I will definitely be back in the future. Zaia kept me updated along the way and had everything done in a timely manner. More

by sammer8386
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Szwec
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Fligel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zaia Zaia, Payton Doss
Nov 28, 2022 -

Arlington Heights Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Arlington Heights Buick GMC Team

November 26, 2022

I was very impressed with the service department, and in particular, the person that took care of me, Chris Parisi. The service was finished in the time frame that was estimated, and upon completion, he re More

by aciphonejw
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Parisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2022 -

Arlington Heights Buick GMC responded

Thank you for your kind words. We are very happy to hear that Chris was so attentive during your visit to our dealership. Thank you again and we look forward to working with you again in the future! Sincerely, The Arlington Heights Buick GMC Team

November 26, 2022

Arlington Buick and GMC and Victor was an absolute pleasure to work with when purchasing a newer vehicle. I found the vehicle online, spoke with Victor and test drove the car. I was allowed to take th More

by ABrody
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor Melendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2022 -

Arlington Heights Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Arlington Heights Buick GMC Team

November 26, 2022

This was a great experience! I traveled from out of state to purchase a car and Cesar was great! Made it very easy for me and was very well organized! Great dealership and people More

by buppy_21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike O'Connell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Melendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2022 -

Arlington Heights Buick GMC responded

Thank you for the wonderful review and for traveling to Arlington Heights Buick GMC from quite a distance, we appreciate your business. Thank you again for your kind words and please feel free to reach out if you have any questions. Sincerely, The Arlington Heights Buick GMC Team

November 26, 2022

Great service with a quick turn around to get my vehicle back. Flexible service department hours. More

by elumen8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keas
Nov 28, 2022 -

Arlington Heights Buick GMC responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Arlington Heights Buick GMC Team

November 26, 2022

Very friendly, but I was told it would be a half hour job and I ended up being there almost 2 hours and no one came to update me. More

by red car
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keas
Nov 29, 2022 -

Arlington Heights Buick GMC responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Ariel Szwec, GM ariel@ahbuickgmc.com

November 25, 2022

Came in for a scheduled oil change. Chris took the time to let me know about recommended maintenance for my car based on mileage. The oil change and tire rotation was completed in just More

by Christy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Parisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Poteracki
Nov 28, 2022 -

Arlington Heights Buick GMC responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, The Arlington Heights Buick GMC Team

November 23, 2022

Very friendly staff. Attentive to detail and helpful throughout the whole process. Well-kept vehicles. More

by jlilley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike O'Connell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2022 -

Arlington Heights Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Arlington Heights Buick GMC Team

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