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Arlington Heights Buick GMC

Arlington Heights, IL

4.9
5,065 Reviews
Arlington Heights Buick GMC is your one stop shop for new Buick GMC, used cars, trucks and the largest selection of Trucks & SUVs in the Chicagoland area, Arlington Heights, Buffalo Grove, Palatine, Wheeling, Schaumburg, Barrington, Lake Zurich, Libertyville, Gurnee, Glenview, Mt. Prospect, Des Plaines, Lincolnwood and the whole Chicago, North & Northwest Suburbs. Services: • New GMC and Buick Cars • Used Cars • Largest Selection of Used SUVs • Award Winning Service • All Makes and Models • Sell us Your Car • Leasing and Financing • Fleet of Complimentary Loaners We are a family owned and operated business and the premier Buick GMC dealership in the area. We invite you to experience why we have been Chicagoland's most trusted name in automotive sales and service for almost 50 years! Arlington Heights Buick GMC continues to work to earn your business long after you've purchased one of our new or pre-owned cars. We want to be your dealership of choice for life. Our dealership has built a reputation on providing courteous, honest service. Our customers appreciate the way do business, and we know you will too. At Sullivan our goal is to provide you with the best price possible. We are a 5-Star Service Excellence award winner and are AAA approved and an A+ rated with the Better Business Bureau.
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777 W Dundee Rd

Arlington Heights, IL

60004

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Showing 5,065 reviews

October 06, 2022

Fast friendly service. Arlington Buick has been taking car of my cars for the last 16 years. Their service Department is the Best. More

by hdublinski01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2022 -

Arlington Heights Buick GMC responded

We strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Arlington Heights Buick GMC's Service Department. Sincerely, The Arlington Heights Buick GMC Team

October 06, 2022

The service department is always accommodating and provides prompt service with good prices. Chris Parisi calls back right away when I call with questions and is knowledgeable. More

by gailharz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Parisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2022 -

Arlington Heights Buick GMC responded

Gail, thank you for the awesome feedback! Chris is an excellent service adviser and we appreciate all he does for us! We're very happy to hear that he was there to provide you with great service. We look forward to working with you again soon! Sincerely, The Arlington Heights Buick GMC Team

October 04, 2022

Great experience working with AH Buick/GMC. Quick, no pressure process. Cesar was so helpful! More

by sarahwalsh218
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Audino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Audino
Oct 05, 2022 -

Arlington Heights Buick GMC responded

Sarah, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Arlington Heights Buick GMC! If there is anything else we can do for you, please feel free to give us a call. Sincerely, The Arlington Heights Buick GMC Team

October 03, 2022

We have always trusted in Arlington Heights Buick GMC ( formerly Sullivan Buick) for all of our car servicing needs due to their professional and respectful service at every appointment. We always ask for More

by dodger1974
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Poteracki
Oct 04, 2022 -

Arlington Heights Buick GMC responded

We truly appreciate you taking the time to write about your experience at our service department. We want to provide all of our customers with quick and efficient vehicle maintenance, and we’re thrilled to hear that you feel you had such a wonderful experience with our entire team. We’re happy to hear that you can trust us with your vehicle, and we hope you continue to choose us whenever you need your car serviced. We can’t wait to see you again soon! Sincerely, The Arlington Heights Buick GMC Team

October 03, 2022

Brian has always been accommodating even on busy days like a Monday morning. Without an appointment, I had an urgent issue arise with my GMC Sierra, and he was able to get us in and out of their shop wi More

by Ali Zaimi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Poteracki
Oct 04, 2022 -

Arlington Heights Buick GMC responded

Hi Ali, and thanks for the great feedback! We're very happy that Brian was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Sincerely, The Arlington Heights Buick GMC Team

October 03, 2022

Brian was extremely professional and courteous. My only constructive suggestion is with an 11 year old car I felt Brian should have been more forthcoming as to whether the vehicle should be fixed. More

by tkorman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Poteracki
Oct 03, 2022 -

tkorman responded

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October 03, 2022

Satisfied with the service. Only dealer that I bring my car to get service. Overall they are good More

by Tulgasharp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Poteracki
Oct 04, 2022 -

Arlington Heights Buick GMC responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, The Arlington Heights Buick GMC Team

October 01, 2022

Joel is the Man, Hands down the best experience I’ve ever had at a dealer. Joel went above and beyond to make us feel comfortable and to give us the best deal. Will definitely buy from Joel again. More

by K.A.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel E. Gallardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2022 -

Arlington Heights Buick GMC responded

Thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our sales team, and we are thrilled to know Joel went above and beyond to help you find a vehicle that was right for you. If you have any additional comments and/or questions, please feel free to contact us directly! Sincerely, The Arlington Heights Buick GMC Team

September 30, 2022

Sin duda el mejor vendedor de este dealership, se esforzó mucho para darme el mejor negocio y salí de aquí con una nueva Sierra Denali. Si están en busca de un nuevo vehículo, vengan a hablar con Cèsar Martí More

by olvera89925
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Audino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Audino
Oct 03, 2022 -

Arlington Heights Buick GMC responded

Apreciamos sus amables comentarios. ¡Esperamos verle de nuevo en un cercano futuro! Sincerely, The Arlington Heights Buick GMC Team

September 28, 2022

Thank Joel for the great customer service. You were so patient and thorough through the entire process. I will recommend Arlington Heights Buick to all. Please come see Joel ⭐️⭐️⭐️⭐️⭐️ More

by barbara.les
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel E. Gallardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2022 -

Arlington Heights Buick GMC responded

Thank you for your kind words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that Joel's efforts have made the difference in your car buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. Sincerely, The Arlington Heights Buick GMC Team

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