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Arlington Heights Buick GMC - Service Center

Arlington Heights, IL

4.9
984 Reviews
Call Service Center (847) 392-6660

984 Reviews of Arlington Heights Buick GMC - Service Center

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December 24, 2024

Honest, reliable, friendly service is why I never go anywhere else! Always recommend to family and friends! More

by shannonmarsden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Baker
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December 19, 2024

David did a very professional and thorough job getting my service done. No problems or surprises at all. More

by hattrick112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 20, 2024 -

Arlington Heights Buick GMC responded

Thank you for sharing your positive experience! We're so glad to hear that David provided you with professional and thorough service. It's great to know everything went smoothly without any issues. We truly appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Team at Arlington Heights Buick GMC

December 18, 2024

The service team is knowledgeable, professional and accommodating. The work is always completed as promised. I have nothing but good things to say about Arlington Heights Buick@ More

by Pete Kosich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 20, 2024 -

Arlington Heights Buick GMC responded

Thank you for your kind words! We're thrilled to hear that our service team continues to meet your expectations with their knowledge, professionalism, and commitment to delivering quality work. We truly appreciate your trust and loyalty to Arlington Heights Buick GMC. We're always here to provide you with excellent service, and we look forward to seeing you again! Sincerely, The Team at Arlington Heights Buick GMC

December 11, 2024

David did perfect job as he usually does. Thanks a lot. 5star service as always. My pleasure to work with this guy. More

by Lex Eremenko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 12, 2024 -

Arlington Heights Buick GMC responded

Thank you for your kind words! We truly appreciate your continued support and positive feedback about your experience at Arlington Heights Buick GMC. We're glad to hear that David consistently provides excellent service. We look forward to assisting you again in the future! Sincerely, The Team at Arlington Heights Buick GMC

December 09, 2024

This was a pleasant experience in that I scheduled an appointment, was met and promised my car as I waited. I came to this dealership hoping for a better experience than where I bought the car. I was not More

by edward755
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ally Aiello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 12, 2024 -

Arlington Heights Buick GMC responded

Thank you for your kind words! We’re thrilled to hear that you had a pleasant experience at Arlington Heights Buick GMC while getting service for your Acadia. Our team strives to provide the best service possible, and it’s great to know that we met your expectations. We look forward to seeing you again for all your vehicle needs! Sincerely, The Team at Arlington Heights Buick GMC

December 08, 2024

Was in for service on my Buick Regal. David Figueroa got me in and out in record time and, as always, made sure everything was done correctly. It’s evident that the Service Manager, Mik More

by Sullivan
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ariel Szwec
Mike O'Connell
Michael Audino
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Dec 11, 2024 -

Arlington Heights Buick GMC responded

Suulivan, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, The Team at Arlington Heights Buick GMC

December 08, 2024

A great place for your car's service needs. The personal was very professional and polite. Great job you guys. More

by Tarzanhero6434
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Parisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 11, 2024 -

Arlington Heights Buick GMC responded

Thank you for putting your trust in Arlington Heights Buick GMC! We pride ourselves in our service department’s ability to provide world-class customer service. We wish you happy travels and look forward to seeing you at your next service appointment. Sincerely, The Team at Arlington Heights Buick GMC

December 07, 2024

I went in for my first oil change on my 2024 Encore GX. Everything went as expected. MIke was terrific! More

by Diane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 10, 2024 -

Arlington Heights Buick GMC responded

We truly appreciate you taking the time to write about your experience at our service department, Diane. We want to provide all of our customers with quick and efficient vehicle maintenance, and we’re thrilled to hear that you feel you had such a wonderful experience with Mike. We’re happy to hear that you can trust us with your vehicle, and we hope you continue to choose us whenever you need your car serviced. We can’t wait to see you again soon! Sincerely, The Team at Arlington Heights Buick GMC

November 30, 2024

Service department is great! Helpful employees and good communication with explanations of what has been done or needs to be done. More

by michele.larson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Parisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 03, 2024 -

Arlington Heights Buick GMC responded

Michele, we strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Arlington Heights Buick GMC's Service Department. Sincerely, The Team at Arlington Heights Buick GMC

November 23, 2024

Had an issue with my vehicle that required a tow. Dealer help set up the tow and was able to repair my vehicle next day. Ally was extremely helpful and with getting my vehicle repaired and contactin More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ally Aiello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 26, 2024 -

Arlington Heights Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Team at Arlington Heights Buick GMC

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