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Arlington Heights Buick GMC - Service Center
Arlington Heights, IL
1,002 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,002 Reviews of Arlington Heights Buick GMC - Service Center
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January 09, 2025
I bought my new Buick Envision in 2021 at the height of the car shortage period. My salesperson was Shelly. Shelly was amazing to deal with. Unlike all other dealerships that I visited that year, Shelly a the car shortage period. My salesperson was Shelly. Shelly was amazing to deal with. Unlike all other dealerships that I visited that year, Shelly and AH Buick did not charge a premium due to car shortages- I actually got it for less than book and was given a very fair price on my trade in. Whenever I come I for routine servicing on the car, Shelly is friendly and welcoming. I waited 3 years after buying the car to write this review to offer a review from driving and service experience. The Envision has been a great car. It rides smooth and quietly. There has not been any mechanical issues. The dealership has been great to work with. I have no current plans to buy a new car but I definitely plan to buy another Buick when it is time. More
by Mbrasky7
Employees Worked With
January 08, 2025
Mike was very professional, honest and helpful in addressing all my vehicle’s service needs in a timely manner. addressing all my vehicle’s service needs in a timely manner. More
by ANTONIOJ
Employees Worked With
January 07, 2025
Chris was great in getting the work completed to satisfaction. Andrew Allan also was helpful in getting my GMC reward points to pay for the install of the splash guards. Great teamwork! satisfaction. Andrew Allan also was helpful in getting my GMC reward points to pay for the install of the splash guards. Great teamwork! More
by Jeff Reinke
January 03, 2025
Excellent customer service. Always friendly, helpful and straightforward. Have been coming here for years and will continue to. Always friendly, helpful and straightforward. Have been coming here for years and will continue to. More
by j
Employees Worked With
December 31, 2024
Chris in service was very helpful and got me on my way quicker than I had anticipated. quicker than I had anticipated. More
by mr_uy
Employees Worked With
December 29, 2024
Since 1994, we've purchased or leased from here! Their service department is the best of any I went to before! Their service department is the best of any I went to before! More
by LeeBee69
December 28, 2024
David is very knowledgeable and knows how to communicate well with the customer, giving the right information and not keeping them in the dark. Really appreciate his assistance and help!! He is an asset to well with the customer, giving the right information and not keeping them in the dark. Really appreciate his assistance and help!! He is an asset to the dealership! More
by natasha.suvarna
Employees Worked With
December 28, 2024
Michael was very professional and always came back at time promised, my stay at dealership was about 2 hours, I am soo at ease when I have to come and have my car taken care of because I my self feel I' time promised, my stay at dealership was about 2 hours, I am soo at ease when I have to come and have my car taken care of because I my self feel I'm taken care of as well. Thank you. More
by Dana
Employees Worked With
December 19, 2024
David did a very professional and thorough job getting my service done. No problems or surprises at all. service done. No problems or surprises at all. More
by hattrick112
Employees Worked With
