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Arlington Heights Buick GMC - Service Center

Arlington Heights, IL

4.8
957 Reviews
Call Service Center (847) 392-6660

957 Reviews of Arlington Heights Buick GMC - Service Center

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January 13, 2023

Been a service customer for many years. I have never been disappointed. Excellent service staff and always get my car back clean! More

by christinel17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Parisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Poteracki
Report | Print
Jan 17, 2023 -

Arlington Heights Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, The Arlington Heights Buick GMC Team

January 11, 2023

Service visits can be very nerve wracking, Brian always takes such good care of us! More

by samboni242
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Poteracki
Report | Print
Jan 12, 2023 -

Arlington Heights Buick GMC responded

Thank you for your kind words. We are very happy to hear that Brian was so attentive during your visit to our dealership! Thank you again and we look forward to working with you again in the future! Sincerely, The Arlington Heights Buick GMC Team

January 11, 2023

Enjoy working with the Service Department. I usually deal with Brian Poteracki. He’s always eager to respond to any questions, concerns and issues. More

by Henry Pielach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Poteracki
Report | Print
Jan 12, 2023 -

Arlington Heights Buick GMC responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, The Arlington Heights Buick GMC Team

January 11, 2023

I have been going to this dealership for years for my vehicles. They have always been very accommodating and helpful. The entire staff is extremely friendly. More

by AJof5
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ariel Szwec
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Szwec
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike O'Connell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelley Barr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Audino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Parisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy, Gina, Jesus, Payton, Scottie (Service Writer), Vicky., Ben Shenk, Tony Audino
Report | Print
Jan 11, 2023 -

Arlington Heights Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Sincerely, The Arlington Heights Buick GMC Team

January 05, 2023

This dealer is sincere, truly there to treat and help their customers just like their family members. More

by Wongtl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike O'Connell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelley Barr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Parisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Poteracki
Report | Print
Jan 06, 2023 -

Arlington Heights Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Sincerely, The Arlington Heights Buick GMC Team

December 31, 2022

Best dealership I have dealt with in all of my years of buying and servicing vehicles. More

by freerichee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zaia Zaia
Report | Print
Jan 03, 2023 -

Arlington Heights Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Sincerely, The Arlington Heights Buick GMC Team

December 24, 2022

The service team were very professional and informative on the diagnostic of my vehicle I’m completely satisfied with this dealership since I’ve purchased my truck there nothing but good vibes throughout e More

by Dmcclinton11@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David keas
Report | Print
Dec 27, 2022 -

Arlington Heights Buick GMC responded

Thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! Sincerely, The Arlington Heights Buick GMC Team

December 23, 2022

Great service and communication Beth and David were great Service took less time than estimated. More

by Csvogel1961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Geas
Report | Print
Dec 26, 2022 -

Arlington Heights Buick GMC responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Arlington Heights Buick GMC Team

December 23, 2022

Courteous, pleasant Service Consultant. Work completed in a timely manner. clean comfortable waiting area. No hassles More

by Gmc Denali rlt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Parisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 26, 2022 -

Arlington Heights Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Arlington Heights Buick GMC Team

December 22, 2022

Chris worked quickly and made sure my car was in fantastic shape! Huge thank you to the whole team! More

by thattallguykev
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Parisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Poteracki
Report | Print
Dec 23, 2022 -

Arlington Heights Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Arlington Heights Buick GMC Team

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