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Arlington Heights Buick GMC - Service Center

Arlington Heights, IL

4.9
984 Reviews
Call Service Center (847) 392-6660

984 Reviews of Arlington Heights Buick GMC - Service Center

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October 24, 2024

I have 2 Buicks and they are both serviced at Arlington Buick . Service is great, service writers are excellent. More

by Westsideboy1226
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelley Barr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Parisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 25, 2024 -

Arlington Heights Buick GMC responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Team at Arlington Heights Buick GMC

October 20, 2024

I always get my oil changed here, great place. Bought two cars from here and never had issues. More

by Tvsusej15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 24, 2024 -

Arlington Heights Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Team at Arlington Heights Buick GMC

October 20, 2024

David in the service department was extremely helpful. He provided excellent customer service. I plan to use this service department for all my cars. More

by Nomistarr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ariel Szwec
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Szwec
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Audino
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 22, 2024 -

Arlington Heights Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Team at Arlington Heights Buick GMC

October 18, 2024

Thank you Chris. You were very kind, genuine, and informative. Great customer service! I will always go to this dealership. I appreciate you! More

by Ybabish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Parisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 21, 2024 -

Arlington Heights Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Team at Arlington Heights Buick GMC

October 14, 2024

We experienced professional, friendly, thorough service. Service completed in a timely manner. Would highly recommend More

by gschmidt21788
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Figueroa
Report | Print
Oct 16, 2024 -

Arlington Heights Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you experienced professional, friendly, and thorough service at Arlington Heights Buick GMC. Your recommendation means a lot to us, and we appreciate your taking the time to share your experience. We look forward to assisting you again in the future! Sincerely, The Team at Arlington Heights Buick GMC

October 13, 2024

I have used Arlington Heights Buick for over 8 years and have always been happy with their service. More

by kenslip
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ally Aiello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 15, 2024 -

Arlington Heights Buick GMC responded

Thank you for your continued trust in Arlington Heights Buick GMC over the past 8 years! We are thrilled to hear that you've always been happy with our service. Your satisfaction means a lot to us, and we look forward to serving you for many more years to come. Please don’t hesitate to reach out if you need anything! Sincerely, The Team at Arlington Heights Buick GMC

October 13, 2024

As always I received top notch service and prompt communication regarding the service being provided. Great job! More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Figuroa
Report | Print
Oct 15, 2024 -

Arlington Heights Buick GMC responded

Thank you for your kind words, David! We're thrilled to hear that you received top-notch service and prompt communication at Arlington Heights Buick GMC. Your satisfaction is our priority, and we look forward to serving you again in the future. Feel free to share your experience with others! Sincerely, The Team at Arlington Heights Buick GMC

October 12, 2024

My 2012 Lacrosse was in for a recall. David Figueroa answered all my questions and more. The work was finished on time, and the car was washed. Ill be back. More

by my1933
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Figueroa
Report | Print
Oct 15, 2024 -

Arlington Heights Buick GMC responded

Thank you for your kind words! We’re thrilled to hear that David took such great care of you during your visit for the recall service on your 2012 Lacrosse. It's wonderful that everything was completed on time and that you appreciated the wash. We look forward to welcoming you back to Arlington Heights Buick GMC in the future! Sincerely, The Team at Arlington Heights Buick GMC

October 10, 2024

Service was great and Chris Parisi I service dept was very helpful and easy to work with, This dealership is very clean and friendly More

by Joy7031@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Parisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 11, 2024 -

Arlington Heights Buick GMC responded

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our service department and that Chris was able to assist you effectively. At Arlington Heights Buick GMC, we strive to provide a clean and friendly environment for all our customers. We look forward to seeing you again! Sincerely, The Team at Arlington Heights Buick GMC

October 05, 2024

Unfortunately, due to the business of the shop, the truck was not checked out until the next morning. I was contacted about the repairs and cost. Once approved, the parts were ordered, and all completed the More

by Jimdcn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Evans
Report | Print
Oct 08, 2024 -

Arlington Heights Buick GMC responded

We appreciate your kind words, Jim. We are glad that we could get your truck fixed up and back in good running order. Thank you for your recommendation as well. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. Sincerely, The Team at Arlington Heights Buick GMC

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