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Arlington Heights Buick GMC - Service Center

Arlington Heights, IL

4.8
957 Reviews

957 Reviews of Arlington Heights Buick GMC - Service Center

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December 19, 2022

I needed service on a problem. The dealership found time in their schedule. The work was completed quickly. More

by kenslip
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keas
Dec 21, 2022 -

Arlington Heights Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Arlington Heights Buick GMC Team

December 13, 2022

Brian was friendly and explained everything about what they were going to do regarding my car repairs. I appreciated having the complementary transport service. Brian called me right away to keep me updat More

by AnnD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Poteracki
Dec 14, 2022 -

Arlington Heights Buick GMC responded

Thank you for your kind words. We are very happy to hear that Brian was so attentive during your visit to our dealership and that he gave you some insight on your issue! You learn something new every day! Thank you again and we look forward to working with you again in the future! Sincerely, The Arlington Heights Buick GMC Team

December 13, 2022

Brian Poteracki Gave me excellent service. Kept me posted as what my car needed for repairs.. I am extremely satisfied and appreciated for his concern.. Thank You More

by rustylpk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Poteracki
Dec 14, 2022 -

Arlington Heights Buick GMC responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, The Arlington Heights Buick GMC Team

December 12, 2022

As usual Brian and his team do a fantastic job. Brian always gives you that extra something. More

by l.zikomski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Poteracki
Dec 13, 2022 -

Arlington Heights Buick GMC responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, The Arlington Heights Buick GMC Team

December 10, 2022

Wonderful customer service, very nice and polite, Chris Parisi is a great person who knows how to take care about customers More

by mmurawski.construction
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Parisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2022 -

Arlington Heights Buick GMC responded

We love hearing from our customers, so thank you for taking the time to write this glowing review! It's wonderful to hear that our staff at Arlington Heights Buick GMC was able to provide you with an awesome experience! We really appreciate this feedback and we will share it with the team. Thanks again, and if you have any questions about the work that was done, please feel free to contact us. Sincerely, The Arlington Heights Buick GMC Team

December 10, 2022

Made an appointment for routine maintenance, David informed me of a problem with an oil leak I was unaware of. The problem was diagnosed, parts ordered and when received I will return for the repair. More

by karllafin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keas
Dec 12, 2022 -

Arlington Heights Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Arlington Heights Buick GMC Team

December 09, 2022

I was contacted to set up an appointment when the chips came in for my recall. I appreciated having a specific appointment, and took less than the 90 minutes that I was told to expect. Thanks! More

by REP
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Woolley
Dec 12, 2022 -

Arlington Heights Buick GMC responded

Thank you for sharing this great feedback with us. We feel our service department is what makes Arlington Heights Buick GMC special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Sincerely, The Arlington Heights Buick GMC Team

December 08, 2022

Got me in next day when I had an issue. Zaia explained the problem fully and even sent documents for follow up. I’ve always had good service here! More

by Denisejyoung
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zaia
Dec 09, 2022 -

Arlington Heights Buick GMC responded

Thank you for your kind words. We are very happy to hear that Zaia was so attentive during your visit to our dealership. Thank you again and we look forward to working with you again in the future! Sincerely, The Arlington Heights Buick GMC Team

December 08, 2022

Always treated in a professional yet friendly manner at this dealership. I am a returning customer. More

by bjsmitty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zaia
Dec 09, 2022 -

Arlington Heights Buick GMC responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, The Arlington Heights Buick GMC Team

December 06, 2022

Went in for a recall. Service was done quickly and before time promised. Service communicated every step of the way More

by agavas72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Parisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Poteracki
Dec 07, 2022 -

Arlington Heights Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Arlington Heights Buick GMC Team

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