Arlington Heights Buick GMC - Service Center

I feel that I’ve always received excellent service from this dealership and the advisors are very helpful. this dealership and the advisors are very helpful. More

I had a lot of questions about my car this time. Zaria patiently answered every one and asked if I had more. He did it with a smile! I would like to ask for him again the next time I need my car ser Zaria patiently answered every one and asked if I had more. He did it with a smile! I would like to ask for him again the next time I need my car serviced. More

Chris was very helpful and friendly. From check in, to phone calls, communication was great. From check in, to phone calls, communication was great. More

Nice staff, professional service, fair price. I had no problem with that. I appreciate it. I had no problem with that. I appreciate it. More

Staff was very professional and friendly. Highly recommend this dealership to anyone looking for a reliable honest place. Highly recommend this dealership to anyone looking for a reliable honest place. More

Chris Parisi was great. He processed my service request in a very professional manner and the staff got the work done in a very timely manner. He processed my service request in a very professional manner and the staff got the work done in a very timely manner. More

Ready to make an appointment and ready for me when I arrived. My car was serviced fast and efficiently. arrived. My car was serviced fast and efficiently. More

The staff is friendly, helpful and professional. They answered all my questions and did a great job! They answered all my questions and did a great job! More

This is a trustworthy service department. I've brought my vehicle in a few times and no matter who I speak with they are always in line with previous information. Especially working with Ch I've brought my vehicle in a few times and no matter who I speak with they are always in line with previous information. Especially working with Chris P. he has gone above and beyond to accommodate my needs and be transparent with me on work that needs to be done vs. work that they suggest as preventative maintenance which is very helpful. More

I brought my new vehicle (700 miles) in because of an off-center steering wheel/steering problems and a couple of other minor issues. I was in and out in two hours but the work was not thorough. The wr off-center steering wheel/steering problems and a couple of other minor issues. I was in and out in two hours but the work was not thorough. The write-up states the front and rear toe needed to be corrected. The steering wheel is now centered. However, shouldn't there have been a tire balancing? The ride still feels off. Also, the sunshade is making a "binding" noise when closing. The write-up says the track was lubed. Maybe it was but the noise is still there. They are ordering a replacement aluminum piece for the steering wheel (scratches) so I will be returning for that to be put in. I guess I'll just have to plan on staying there longer for them to re-investigate the other two issues. More