Arlington Heights Buick GMC - Service Center
Arlington Heights, IL
957 Reviews of Arlington Heights Buick GMC - Service Center
Service was great. Communication was on point. Explained everything I needed to do to fix my issue with my vehicle.Chris Parisi kept me informed in person and texts. Communication was on point. Explained everything I needed to do to fix my issue with my vehicle.Chris Parisi kept me informed in person and texts. More
Excellent service. Friendly, efficient and knowledgeable personnel. Thank you, Chris, for the quick work while we waited. Friendly, efficient and knowledgeable personnel. Thank you, Chris, for the quick work while we waited. More
Chris was outstanding. He went the extra mile and I would recommend him and the service department to everyone. He went the extra mile and I would recommend him and the service department to everyone. More
Friendly, professional and timely service. The facility was clean and the recall was handed efficiently. Also returned for a new battery on the same day because the customer service rep poin The facility was clean and the recall was handed efficiently. Also returned for a new battery on the same day because the customer service rep pointed out the need for one. And I trusted his honesty. More
Fast friendly service. Arlington Buick has been taking car of my cars for the last 16 years. Their service Department is the Best. Arlington Buick has been taking car of my cars for the last 16 years. Their service Department is the Best. More
The service department is always accommodating and provides prompt service with good prices. Chris Parisi calls back right away when I call with questions and is knowledgeable. provides prompt service with good prices. Chris Parisi calls back right away when I call with questions and is knowledgeable. More
We have always trusted in Arlington Heights Buick GMC ( formerly Sullivan Buick) for all of our car servicing needs due to their professional and respectful service at every appointment. We always ask for formerly Sullivan Buick) for all of our car servicing needs due to their professional and respectful service at every appointment. We always ask for Brian Poteracki as we find his attention to customer service such a great example of the way business should be handled. Attentive, customer focused, and understanding of the need to communicate well the sometimes difficult to understand service needed during each appointment. We will be back. More
Brian has always been accommodating even on busy days like a Monday morning. Without an appointment, I had an urgent issue arise with my GMC Sierra, and he was able to get us in and out of their shop wi like a Monday morning. Without an appointment, I had an urgent issue arise with my GMC Sierra, and he was able to get us in and out of their shop within 2 hours and found a simple solution to our problem. More
Brian was extremely professional and courteous. My only constructive suggestion is with an 11 year old car I felt Brian should have been more forthcoming as to whether the vehicle should be fixed. My only constructive suggestion is with an 11 year old car I felt Brian should have been more forthcoming as to whether the vehicle should be fixed. More