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Arlington Heights Buick GMC - Service Center

Arlington Heights, IL

4.8
957 Reviews

957 Reviews of Arlington Heights Buick GMC - Service Center

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July 30, 2022

This was the second time in a month I had the Enclave in for the same issue. David took the vehicle in. It took a couple of days but they were able to diagnose the issue after digging a little further. The More

by Alan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Keas
Aug 01, 2022 -

Arlington Heights Buick GMC responded

Alan, thank you for reaching out to us and letting us know about your recent visit. We appreciate everything David does for Arlington Heights Buick GMC and our customers. Hope to see you again soon! Sincerely, The Arlington Heights Buick GMC Team

July 30, 2022

Three cars purchased and serviced at Arlington Heights Buick and their Service Department continues to go the extra mile to make the customer satisfied. Thanks Mike and Zaia! Job well done! More

by Weissrentals
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Poteracki
Aug 01, 2022 -

Arlington Heights Buick GMC responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, The Arlington Heights Buick GMC Team

July 29, 2022

Good service. Brought my vehicle in while I was working remotely. Their waiting area included a nice work station area. It really helped while my vehicle was wor More

by chadpeterson1024
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Poteracki
Aug 01, 2022 -

Arlington Heights Buick GMC responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, The Arlington Heights Buick GMC Team

July 29, 2022

Brian communicated with me continually and clearly explained everything concerning my repair.. good man! .Made a stressful situation less stressful. More

by das1660
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Poteracki
Aug 01, 2022 -

Arlington Heights Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Arlington Heights Buick GMC Team

July 27, 2022

Always am well greeted with enthusiasm when pulling into the Service Dept at Sullivan. Did have a few reminders about service before I was able to schedule. Very good service at this dealer. More

by denise1819
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zaia Z Zair Jr. Service
Jul 28, 2022 -

Arlington Heights Buick GMC responded

Denise, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Sincerely, The Arlington Heights Buick GMC Team

July 27, 2022

The service department was fabulous. The garage was clean. My appointment was timely and David was professional & thorough. I will return if needed to Arlington Hts. Buick. More

by Kimkoch
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
David
Jul 28, 2022 -

Arlington Heights Buick GMC responded

Kim, we are pleased to hear that you had an excellent experience with David and the rest of our team. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. Sincerely, The Arlington Heights Buick GMC Team

July 25, 2022

David Keas was very polite, and took care of everything we talked about! Would recommend having service done at Arlinton Heights Buick GMC. More

by nanclee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Keas
Jul 26, 2022 -

Arlington Heights Buick GMC responded

Thanks for the great feedback! We're very happy that David was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Sincerely, The Arlington Heights Buick GMC Team

July 22, 2022

Easy to schedule. Quick, clean, informative during servicing. Nice lounge. Dave was very knowledgeable and polite. More

by Julie H.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Keas
Jul 25, 2022 -

Arlington Heights Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Arlington Heights Buick GMC Team

July 21, 2022

I'm always treated in a professional yet friendly manner. I am a returning customer. Definitely recommend! More

by bjsmitty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Poteracki
Jul 22, 2022 -

Arlington Heights Buick GMC responded

Thank you for the feedback! We are happy to hear about your positive experience at Arlington Heights Buick GMC, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, The Arlington Heights Buick GMC Team

July 20, 2022

Brian was super. So hopeful and keeping touch with me with any thing that came along. More

by bcb186
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Poteracki
Jul 21, 2022 -

Arlington Heights Buick GMC responded

Thanks for your outstanding review! I'm very happy to hear that Brian was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Arlington Heights Buick GMC Team

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