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Arlington Heights Buick GMC - Service Center

Arlington Heights, IL

4.8
957 Reviews
Call Service Center (847) 392-6660

957 Reviews of Arlington Heights Buick GMC - Service Center

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July 01, 2022

I had to take my terrein for service and Chris was very helpful and made sure everything was resolved. More

by BrendaDayanne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Parisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 02, 2022 -

Arlington Heights Buick GMC responded

Brenda, thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Chris was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Sincerely, The Arlington Heights Buick GMC Team

July 01, 2022

Chris was right there and knew just what to do. Good guy to work with! More

by tonywaytula
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Parisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Poteracki
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Jul 02, 2022 -

Arlington Heights Buick GMC responded

We appreciate your input, Tony! We're glad to hear that you are impressed with the service we offer here at Arlington Heights Buick GMC. If there is anything more we can do for you please come back and see us any time! Take care. Sincerely, The Arlington Heights Buick GMC Team

June 29, 2022

We received prompt and excellent service from the time we called to make appointment, to dropping off our car, to updates next day. Service Department diagnosed the problem and had our car repaired and ready More

by chuck.kathy.hemler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zaia
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Jun 30, 2022 -

Arlington Heights Buick GMC responded

Chuck and Kathy, thank you for leaving us this review. We are happy to hear that you were pleased with the service you received from Arlington Heights Buick GMC. If there is anything more that we can do, please come back and see us again. Take care! Sincerely, The Arlington Heights Buick GMC Team

June 27, 2022

Always a good experience with this dealership, never any gray areas of explaining what’s wrong with the truck and how it’ll be serviced. More

by HEXUM311
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David keas
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Jun 28, 2022 -

Arlington Heights Buick GMC responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Arlington Heights Buick GMC Team

June 25, 2022

Friendly and accomodating. The service was efficient. They have an excellent WiFi connection at the waiting area. More

by rod
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Parisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 27, 2022 -

Arlington Heights Buick GMC responded

Rod, thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Please let us know if there is anything else that we can assist you with. Sincerely, The Arlington Heights Buick GMC Team

June 24, 2022

Polite, concise info, price as initially quoted thank you, did not treat me like an ignorant woman More

by gayle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Parisi
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 24, 2022 -

Arlington Heights Buick GMC responded

Thank you for this review! We really appreciate your business. Sincerely, The Arlington Heights Buick GMC Team

June 23, 2022

I had some repairs needed. Everything was completely explained to me. Everyone I dealt with was great. More

by Apeter428
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Parisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Poteracki
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Jun 23, 2022 -

Arlington Heights Buick GMC responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Sincerely, The Arlington Heights Buick GMC Team

June 21, 2022

David Keas was very helpful and professional and efficient in helping me with my service needs. More

by rggillman
Recommend Dealer
Yes
Employees Worked With
David Keas
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Jun 21, 2022 -

Arlington Heights Buick GMC responded

Thanks for the great feedback! We're very happy that David was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Sincerely, The Arlington Heights Buick GMC Team

June 20, 2022

As always Brian Poteracki’s professionalism is amazing, He’s an asset to your service department More

by LHadz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Poteracki
Report | Print
Jun 21, 2022 -

Arlington Heights Buick GMC responded

Thank you for the awesome feedback! You're right, Brian is an excellent service adviser and we appreciate all he does for us! We're very happy to hear that he was there to provide you with great service. Sincerely, The Arlington Heights Buick GMC Team

June 18, 2022

Courteous and prompt staff. Work was done in a reasonable amount of time and good quality. More

by greenjeans_100
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Keas
Report | Print
Jun 21, 2022 -

Arlington Heights Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Arlington Heights Buick GMC Team

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