Arlington Heights Buick GMC - Service Center

Brian was outstanding in his customer service for my 1996 Pontiac. He was very patient with all of my questions & took his time patiently answering all of my questions. Mike Baker is outstanding in his custo Pontiac. He was very patient with all of my questions & took his time patiently answering all of my questions. Mike Baker is outstanding in his customer relations & taking a very personal way to answer all of my concerns. A+++++ More

I was initially unhappy when I first brought my car in as I was there 3 hours for an analysis of what was wrong w/my car. I had an appt. Otherwise everything went well. Jeremy was very helpful. as I was there 3 hours for an analysis of what was wrong w/my car. I had an appt. Otherwise everything went well. Jeremy was very helpful. More

I recommend Sullivan Buick GMC to everyone because of their excellent customer service, pricing and treatment! I ended taking my Chevy to Sullivan for service because of unethical practices at Liberty their excellent customer service, pricing and treatment! I ended taking my Chevy to Sullivan for service because of unethical practices at Libertyville Chevrolet, and I tell this to anyone I know who is looking to service their vehicles. More

My Acadia was due for an oil change. I was in and out in under an hour. Brian Poteracki is a gentleman. Thanks for a great experience. under an hour. Brian Poteracki is a gentleman. Thanks for a great experience. More

Service rep listened to my problem, offered several choices and selected one that solved the problem. Very satisfied. choices and selected one that solved the problem. Very satisfied. More

Dealership is clean and welcoming. Welcomed by staff as soon as I turned up. Service is complatd Promptl soon as I turned up. Service is complatd Promptl More

Service dept staff professional, courteous. Job well done. This is my preferred service provider. It’s not close to my home but worth the drive. done. This is my preferred service provider. It’s not close to my home but worth the drive. More

Chris Parisi did a great job of keeping me informed about the repairs. Our car works great! Thanks! the repairs. Our car works great! Thanks! More

Just to thank Brian Poteracki for his help in explaining my service for my cars upcoming service. my service for my cars upcoming service. More

I was given the report back of the inspection of the car and was told everything is great but that’s not true I have a leak in my shocks that needs to be repaired/replaced so inspection was not done properl and was told everything is great but that’s not true I have a leak in my shocks that needs to be repaired/replaced so inspection was not done properly in my eyes I have seen the leak for myself so I am aware it’s there More