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Arlington Heights Buick GMC - Service Center

Arlington Heights, IL

4.8
957 Reviews

957 Reviews of Arlington Heights Buick GMC - Service Center

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September 25, 2021

Was very pleased with the service advisor. He was pleasant and didn’t try to sell me extra services. A welcome relief. More

by dsc442
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Lahey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dean Fay
September 24, 2021

Excellent customer service and Sullivan’ did a great job on my car. I got a rental car to continue my obligations to my grand children. More

by Jraemcgee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Parisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Poteracki, Dean Fay, John Verschelden
September 24, 2021

Everything was excellent from start to finish as far as customer service. I was provided a drive home when I couldn’t get a ride I was picked up the following day to obtain my car. Everybody was friendly p More

by Twoman257
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Cox
Sep 24, 2021 -

Twoman257 responded

Respond publicly to Arlington Heights Buick dealer.

September 24, 2021

Excellent service department, especially advisor Brian Poteracki. Brian always takes good care of us, and has excellent diagnostic and communication skills. He is the main reason we always bring our GM More

by mjakubow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Poteracki
September 24, 2021

Overall very good dealer. I definitely recommend. Although I am having some issues with my vehicle which I bought as used car but they are taking care of repairs very well. More

by Saif
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelley Barr
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 23, 2021

Over the years I have purchased 6 vehicles from this dealership. Extremely friendly and knowledgeable. More

by gayle.spicebrowne
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Parisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 22, 2021

Service has been professional and courteous. Wait for oil change and tire rotation was reasonable. More

by WOSCAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Fay
September 22, 2021

I was driving to visit my son when our car started surging and misfiring around 15 miles from his apartment. We where on the highway hoping the car would make it until we arrive. When we got to his ap More

by Garyscott01964
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Fay
September 20, 2021

Great customer service from Dean. I was keep well informed with the progress of my vehicle. He was polite courteous and professional. More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dean Fay
September 19, 2021

Was a good experience Would reccomend them to anyone who may ask on a dealership to get service done at. More

by rrs09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Fay
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