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Arlington Heights Buick GMC - Service Center

Arlington Heights, IL

4.8
957 Reviews

957 Reviews of Arlington Heights Buick GMC - Service Center

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September 18, 2021

Brian is very professional and courteous. He explained everything in detail what needed to be done. Work was completed on time. More

by Ron B
Recommend Dealer
Yes
Employees Worked With
Mike Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Poteracki
September 18, 2021

Service department Jeremy Cox was professional and very personable. We would recommend your dealership to our friends. More

by Alice
Recommend Dealer
Yes
Employees Worked With
Jeremy Cox
September 18, 2021

Chris Parisi was very helpful and professional.He helped Chris Parisi was very helpful and professional. He helped to solve my problem and was very kind in doing so. More

by Bonder224
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Parisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 17, 2021

Service was excellent. Fast and responsive. Jeremy and I discussed future maintenance issues and options. Great place, great people. More

by Jimdcn
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelley Barr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Cox, Dean Fay
September 17, 2021

Quick service, no oversell of services. Happy in and out. Friendly cashier and technician, Service Reps. More

by Jeff Reinke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy my Service Rep, Brian Poteracki
September 17, 2021

Service at Arlington Heights Buick has always been good. One exception with my last visit is that I was not kept informed on repair progress. More

by kenslip
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Fay
September 17, 2021

Fast response, friendly, on time. Clean waiting room. Will be back for my next oil change :) More

by jorrieandrean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Poteracki
September 16, 2021

Fast (within reason), efficient, thorough and informative thru out the time I spent waiting for my truck. More

by Ed Sierzega
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Cox
September 15, 2021

As Sullivan before was outstanding the new dealership is just as thorough. Mike and Chris in service were outstanding. Love this service center so much, I bring my wife's Jeep in for service as well. More

by ngneer2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Parisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 15, 2021

Chris was very friendly, took the time to explain everything to me in detail and took time to show me one of the features on my car More

by Lisa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Parisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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