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Arlington Heights Buick GMC - Service Center

Arlington Heights, IL

4.9
969 Reviews

969 Reviews of Arlington Heights Buick GMC - Service Center

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July 01, 2021

I came in for some simple maintenance - oil change and such. Efficient and easy drop off, got a call not too long afterwards that it was ready, swung by and picked up - fast and well done. Thanks team. More

by kevin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Fay
July 01, 2021

Same great service as we have always experienced with Arlington Heights Buick, you have always been thorough, fast and reliable. Thank you to everyone we have encountered throughout the process! More

by Marilyn H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dean Fay
June 29, 2021

Simply good service needed my running boards installed and it was quick, guys there are nice and took time to answer all my questions A+ More

by nickmillerdrs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Verschelden
June 27, 2021

Came in to service my Buick Encore on two occasions. Dean and Chris handled it, and I was pleased with their service. Thank you. More

by lauraursan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Parisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabby, Dean Fay
June 26, 2021

Brian in the service department is absolutely wonderful. He was clear, direct, and great at setting expectations. More

by hearitlive
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Poteracki
June 25, 2021

Friendly, helpful staff. Very clean, bright areas. Service personnel gave us immediate attention. More

by meadowpath
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike O'Connell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dean Fay
June 24, 2021

Service ok but need another hour plus trip as the faulty part had to be ordered More

by jdbyrnes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Verschelden
June 24, 2021

Been coming here since 1997 so that says a lot More

by Jordaj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Poteracki
June 24, 2021

The team was attentive and met my requirements. I service 4 vehicles at this dealership. More

by KENJILL
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dean Fay
June 24, 2021

The service department was clean and organized, the staff Greeted me pleasantly and made me feel welcome. My service on my vehicle was completed in a timely manner and the waiting room was clean and More

by rcuncola
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eliot Pergricht
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike O'Connell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Poteracki
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