Arlington Heights Buick GMC - Service Center

I got new tires for my 2014 Buick LaCrosse. I was not sure what to expect with the dealership name change and new owners. I was very pleased. Dean Fay did an outstanding job for me. He quoted me a fai sure what to expect with the dealership name change and new owners. I was very pleased. Dean Fay did an outstanding job for me. He quoted me a fair price and made sure the tires were in stock. He also arranged for a loaner as well as pick up and drop off of my car. The work was performed in a timely manner. He delivered as promised. I look forward to dealing with him and this dealership in the future. More

Joel E Gallardo, was very pleasant to work with, I was in for a recall, he was very knowledgeable to my problem. I thought that I was going to come in to have the vehicle inspected and have to order parts. T for a recall, he was very knowledgeable to my problem. I thought that I was going to come in to have the vehicle inspected and have to order parts. The parts were in stock and I was able to get the recall fixed with one visit. Amazing!! More

Brian Poteracki provided excellent service. He kept us well informed. Provided a loaner. Expedited service and repairs. And at the end answered all our questions. well informed. Provided a loaner. Expedited service and repairs. And at the end answered all our questions. More

The. Service Advisor Brian was great to with. Over all the service was very fast and to the point. Excellent would be the word to use. the service was very fast and to the point. Excellent would be the word to use. More

Joel was outstanding and very friendly. Every time I bring my car in for service I know it’s in great hands. I’ll be a customer for life at this dealer. bring my car in for service I know it’s in great hands. I’ll be a customer for life at this dealer. More

I was very pleased with the service I received today at Arlington Heights Buick. Everyone In the service department was kind and accommodating. The service technicians were thorough. I left feeling conf Arlington Heights Buick. Everyone In the service department was kind and accommodating. The service technicians were thorough. I left feeling confident that my freshly washed car had been fully repaired. More

They have always did a great job taking care of my Encore even in 2020 with the pandemic, pickup and brought it back and left a loaner if I needed to go somewhere. Good job! even in 2020 with the pandemic, pickup and brought it back and left a loaner if I needed to go somewhere. Good job! More

dean was very friendly and efficient. My Buick is almost out of warranty but I will continue to bring my car to Sullivan. They know their stuff. out of warranty but I will continue to bring my car to Sullivan. They know their stuff. More

I called on a Saturday right before closing to replace a tire. I got a flat. Brian from service department is amazing so professional and amazing customer service. Thank you so much I think my next Buick wi tire. I got a flat. Brian from service department is amazing so professional and amazing customer service. Thank you so much I think my next Buick will be from here just because of the service department they went above and beyond!!!!!! Thank you, Manuel Rivera More

I was in for a oil change and tire rotation, and everything went well as usual. I hope the new ownership will be close to as well run as it was when Jeff Sullivan owed it, although that will be dif everything went well as usual. I hope the new ownership will be close to as well run as it was when Jeff Sullivan owed it, although that will be difficult to achieve! More