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Arlington Heights Buick GMC - Service Center

Arlington Heights, IL

4.8
957 Reviews

957 Reviews of Arlington Heights Buick GMC - Service Center

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February 22, 2021

It was a pleasure to work with Brian. He accommodated all of my needs when my truck was acting up and explained all the necessary repairs thoroughly. I really appreciated his expertise. More

by Pking1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Poteracki
February 20, 2021

Brian and his team took the time to diagnose the issue and corrected the problem. It was good to know they did not just pushed it along. More

by Ozzie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Poteracki
February 18, 2021

all was good. I had my brakes looked at for squeeking and was told it was the material they were made of. Was due to weather and snow. More

by Lynn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dean Fay
February 18, 2021

This was the first time I was at the auto dealership under the new owner and I was pleased with the service I received. I was experiencing some problems and I had questions on a recall notice. I receive More

by stjack3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Poteracki
February 17, 2021

Brian is a friendly, knowledgeable and professional service personnel. I was in a bind but he was able to take my car in service just few hours before closing! Will definitely reach out to him with a More

by Dumlaor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Poteracki
February 17, 2021

I purchased my car when it was Sullivan. Frankly I was concerned when I heard it was under new ownership. Turns out it was the same guys who serviced it and it was the same quality work. Thanks. More

by KENROSEMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dean Fay. Excellent Job!!
February 13, 2021

Awesome service, and very understanding. Bought the car from a non Gm dealership. Had to come here because they did not know what was wrong... I will be back...... Thank you... More

by GaronG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean fay
February 13, 2021

Brian worked hard to get me 4 new tires the same day I came in with a tire That couldn’t be fixed. The next day my daughter had problems with her car and Brian made sure it got fixed the same day. We app More

by Pgshapiro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Gomez, Brian Poteracki
February 12, 2021

Dean was great. He provided a detailed explanation of the work required on my GMC Acadia. He consulted the technician for additional clarification regarding a couple of questions I had so I was confiden More

by dan.spaulding1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Fay
February 12, 2021

Outstanding service as usual. This is my 4th car that I have had serviced over the years at Sullivan then Arlington GMC. Wonderful service and sales staff. More

by coachswim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victor Gomez, Geoff Sulkowski, Toby Brown, Brian Poteracki
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