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Arlington Heights Buick GMC - Service Center

Arlington Heights, IL

4.8
957 Reviews

957 Reviews of Arlington Heights Buick GMC - Service Center

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June 20, 2019

Exceptional! I had a very good experience leasing my new car at Sullivan, from my salesman, Phil, to the service department . Everyone was very kind and patient More

by CONEE1951
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex In service, Mike Bott, Phillip Pilny
Jun 23, 2019 -

Arlington Heights Buick GMC responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Dan Szwec, General Sales Manager

May 16, 2019

Personal Service Geoff was very helpful in helping me to select replacement tires. At first It seemed as if I felt every bump in the road which I never felt before. More

by GGKEARNS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geoff Sulkowski
May 17, 2019 -

Arlington Heights Buick GMC responded

Thanks for leaving a review! I'm very happy to hear that Geoff was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Sincerely, Dan Szwec, General Sales Manager

May 16, 2019

Great Experience Excellent Service and office staff. Victor is very knowledgeable and always attentive to my vehicles service needs. I'm very comfortable with Victor More

by DWALICZEK58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cashiers are all pleasant., Victor Gomez
May 17, 2019 -

Arlington Heights Buick GMC responded

Thank you so much for your review! We really appreciate your business and are so happy that Victor could provide great service to you and your vehicle. We look forward to serving you again! Sincerely, Dan Szwec, General Sales Manager

May 16, 2019

Feeling like family Victor’s follow up game was strong. We purchased an amazing Yukon with him, and this must have been one of the smoothest car buying transactions we ha More

by Dwatkin2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Gomez
May 17, 2019 -

Arlington Heights Buick GMC responded

Thank you for writing about your visit with us! Victor is an asset to Sullivan Buick GMC, and it is encouraging to hear he impressed you by delivering our trademark service. We appreciate your business! Sincerely, Dan Szwec, General Sales Manager

May 17, 2019 -

Dwatkin2 responded

Also, we cannot forget how helpful you were to this transaction, Dan. You accepted our used pickup and gave us a fair trade-in amount, where many would have low balled. Our family is grateful to you both, and we look forward to opportunities to recommend my friends and family to Sullivan!!

May 15, 2019

Pleasant and efficient At 88 years old i don't drive very much anymore but it's more important than ever that when I do I know my car will be in top running condition. i do More

by PLAYART
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geoff Sulkowski, Toby Brown
May 16, 2019 -

Arlington Heights Buick GMC responded

Thank you for your feedback. We're very happy to hear that your experience was nothing short of exceptional. Our customers are very important to us and we want to be able to provide them with the kind of service they deserve. Let us know if we can help with anything else. Sincerely, Dan Szwec, General Sales Manager

May 15, 2019

Excellent customer service. .I drive a long way to go to Sullivan. Mike Baker cares about his customers. Service at check out also excellent, however did't get her name. More

by MAXKAY7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victor Gomez, Geoff Sulkowski
May 16, 2019 -

Arlington Heights Buick GMC responded

Thank you for the wonderful review and for traveling to Sullivan Buick GMC from quite a distance to do your business. We will continue to offer the best car buying experience to each and every customer we come in contact with. Thank you again for your kind words and business. Sincerely, Dan Szwec, General Sales Manager

May 15, 2019

GMC Yukon Repair Sullivan service department is excellent! This is my second time servicing my car here and they always do an amazing job! They treat me better than More

by DCASHMAN5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Poteracki
May 16, 2019 -

Arlington Heights Buick GMC responded

We strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Sullivan Buick GMC's Service Department. Sincerely, Dan Szwec, General Sales Manager

May 15, 2019

Victor the service tech was totally awesome. Victor arranged for a loner car and made sure it was there when I needed it. My car is now working properly because Sullivan takes care of me. More

by CSHERMAN7474
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Gomez
May 16, 2019 -

Arlington Heights Buick GMC responded

Thank you for the glowing review! We appreciate Victor, as well as the rest of our staff and we, are thrilled that they have taken care of you and accommodated your needs. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. Drive safely! Sincerely, Dan Szwec, General Sales Manager

May 15, 2019

Prompt professional service. I have had my Buick automobiles serviced at Sullivan Buick GMC for 8 years, and with Mike Baker for 19 years. They have always been sensitive to my n More

by F-DAWSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victor Gomez, Geoff Sulkowski
May 16, 2019 -

Arlington Heights Buick GMC responded

Thank you for the glowing review! Your continued business is greatly appreciated and it has been a pleasure to work with you over the years. Rest assured that we will do everything it takes to make us deserving of your loyalty. Sincerely, Dan Szwec, General Sales Manager

May 14, 2019

great service at sullivan As always service at Sullivan's was great! Everyone was professional and friendly. If anything, I shouldn't have to complete an essay here when a few More

by TIMOB0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelley Barr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Geoff Sulkowski
May 14, 2019 -

Arlington Heights Buick GMC responded

Thanks for the nice review! We really appreciate this feedback. It was our pleasure doing business with you. Sincerely, Dan Szwec, General Sales Manager

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