Auto City
El Cajon, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
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Excellent customer service The best no hassle, stress-free car buying experience! Ramil and Victor were wonderful to work with :) Will definitely be returning for our next car! The best no hassle, stress-free car buying experience! Ramil and Victor were wonderful to work with :) Will definitely be returning for our next car! More
Customer Service Focus is Clear As Day After some time searching for a specific car, I came across not only the care, but an amazing deal as well when going to Auto City Sales. My first cal After some time searching for a specific car, I came across not only the care, but an amazing deal as well when going to Auto City Sales. My first call was to Ramil and the last person who smiled at me was Ramil. Very glad I purchased the vehicle with such a great group, as they even replaced the brakes prio to me returning back to Nevada. I don't think the wife will let me buy any more cars, yet if she did, I know the first stop where I would shop. Keep up the great work Ramil, you are a superstar. More
Great experience with buying my first car! I was pleasantly surprised when I went here and the salesman were not pushy at all. They came out and asked if I was looking for a certain car and poi I was pleasantly surprised when I went here and the salesman were not pushy at all. They came out and asked if I was looking for a certain car and pointed me in that direction. I was able to test drive the car I wanted. I came back two days later and bought the car! Jose was the best at explaining everything with me! More
Awesome Place Great Service.. Great Cars I Recommend To Anyone. At first I was skeptical they would try ripping you off. But boy was i.wrong they give u space to Great Service.. Great Cars I Recommend To Anyone. At first I was skeptical they would try ripping you off. But boy was i.wrong they give u space to find your vehicle not hounding you like most dealer ships… plus. Excellent serice and great cars.. Only bad thing was I waited about 5 hours to get everything finalized because they were short staff .. More
Wonderful, easy experience with great people I had a great experience with the dealership. I worked with Victor and he made things go very smoothly and worked very hard to accommodate my needs an I had a great experience with the dealership. I worked with Victor and he made things go very smoothly and worked very hard to accommodate my needs and requests. All the vehicles at this dealership are in great condition for the most part. Love the new Honda I got and greatly appreciate all that was done. More
Expect Referrals! Victor made the whole car buying experience simple and enjoyable. Great prices and outstanding service from start to finish! We will be sending refer Victor made the whole car buying experience simple and enjoyable. Great prices and outstanding service from start to finish! We will be sending referrals your way! More
Good workers and good quality automobile I found this dealer through the USAA Car Buying Service, which should tell you something about the quality and trustworthiness of this location. Victo I found this dealer through the USAA Car Buying Service, which should tell you something about the quality and trustworthiness of this location. Victor, who I initially spoke with, and Jose, who was there when I finished my paperwork, were both very professional and helpful. Not once did I get any sort of needling vibe, or worry about the salesmen trying to pull something over on me. My only complaint is a common one: they won't budge on their prices at all, in fact I believe it is a company-wide policy denying the salesmen this option. Normally this isn't a big deal as the car was sold approximately for KBB value. It did cause me a few complications as I financed through USAA and the maximum amount they would cover after taxes and fees was less than the final price of the car after taxes and fees. It was solved simply enough with a payment to the dealer (and as long as you are good for the funds you can bring the payment in later, as they did with me - as I said, extremely professional and helpful) but it would have been nice if policy allowed them to drop the final price to what USAA will pay for the car. I have to pause here to include the fact that the financing issue wasn't AutoCity's fault at all, it was just an instance where both company policies eliminated the possibility of meeting in the middle. I would buy from this dealer again and have already recommended them to co-workers. More
Great dealer, nice service, will be back again. Their price is good and service is great! I drove 30 miles to them but still worth my time. Will be back again in the future. Their price is good and service is great! I drove 30 miles to them but still worth my time. Will be back again in the future. More
Best Experience! I was shopping for a car for a week and finally came across a car I was interested in. Called the number and left a message. Within minutes Ramil call I was shopping for a car for a week and finally came across a car I was interested in. Called the number and left a message. Within minutes Ramil called me back. He was the first person I spoke with that didn't sound like "a car salesman." Didn't give me the run around or BS speech. We did pretty much everything online, through text and on the phone. When I came in, I was greeted with a friendly hello by everyone who worked here. Test drove the car and basically was signing papers! It was quick, no hassle, no long waits and I went on the busiest time of year to buy a car, Labor Day! I was out of there after an hour. Best experience I've had when purchasing a car. I've been back since to take care of some minor things that needed to be looked at and Ramil was quick to have the service manager Jeff get in touch with me. No questions, fixed my concerns and again out of there in a timely manner. I ran into a patient there and I recommended Ramil to her and found out later, her niece ended up buying with him. I highly recommend Ramil at AutoCity or any of there team to help you when looking to buy a car. More
Great Experience! After spending a week shopping for the type of SUV I needed, I discovered Auto City. Even though it was across town, it was well worth the drive to El After spending a week shopping for the type of SUV I needed, I discovered Auto City. Even though it was across town, it was well worth the drive to El Cajon. Jose Martinez found the one I needed with all the specs I was looking for, and at a lower price than other dealers! I'm very pleased with my choice and the wife was too!!! More