BMW of Fort Washington

Great Experience We just ordered our 8th BMW from Edward Salloum at West German BMW. Please note the prior 6 purchases were done at another BMW dealership. I was not We just ordered our 8th BMW from Edward Salloum at West German BMW. Please note the prior 6 purchases were done at another BMW dealership. I was not a easy sale as I am very detail oriented and shopped around extensively prior to contacting West German and Edward Salloum. I found Edward to be friendly, honest and easy to work with. His follow up and attention to detail is impressive. I truly did not believe I would be making a deal and would be going back the the same dealership I had purchased my last 6 BMW's from. We are now a couple of weeks away from flying to South Carolina for our Performance Delivery. None of which wouldn't have been possible without Edwards assistance. I recently stopped in to take a measurement on Edwards day off and another client advisor assisted me and could not have been nicer. So far my experience with West German has been outstanding and my dealings with Mr, Salloum amazing. I strongly urge anyone looking for a fresh, honest approach to advising you about a new vehicle to seek him out. Thank you West German and Edward for a job well done. Ephraim and George More

Great experience We had a great experience at the dealership. They worked with my wife and I to find the right car and gave us a great deal. We usually dislike going We had a great experience at the dealership. They worked with my wife and I to find the right car and gave us a great deal. We usually dislike going to dealerships but they made it fun and made the purchase transaction quick when we needed it to be. I'd give Mike Prince a 10 out of 10. More

Made buying BMW a great experience! The most professional sales group ever! From the moment I walked into the showroom to the moment I drove away in my new X3, there was never a doubt I The most professional sales group ever! From the moment I walked into the showroom to the moment I drove away in my new X3, there was never a doubt I made the right decision to go to West German BMW. Bob Cesarini has exceeded in making this dealership top notch, from the hard working, kind employees to the cleanliness of the store, even to the small details of a friendly greeting from the front desk, to the quick replies of phone messages or texts. As a first time BMW buyer, there was a lot to learn. Mike Prince sat with me several times and explained the 2 models I was interested in. He took me for test drives, and never hesitated to answer my many questions. I never felt rushed or embarrassed about asking so many questions! I was kept informed throughout the production of my new car, and once it was delivered, Mike went over the entire car, inside and out, and explained everything. Obviously it was a lot of information to digest, and Mike texted a day later to see if I had any questions. He has followed up with me several times to make sure I am happy with the vehicle, and asks if I have any questions that he'd be happy to assist with. Have met with a BMW Genius is an added benefit in learning about the car. More

As a loyal BMW customer My experience overall with Mike Prince and the transition from my 2015 x3 into 2018 x3 was very good. Mike's a hard working salesman who's goal is t My experience overall with Mike Prince and the transition from my 2015 x3 into 2018 x3 was very good. Mike's a hard working salesman who's goal is to provide a hassle free experience the customer. I Thank Mike and West German BMW for treating me like family . Caroline More

"Scott Mayo - Pure Joy!" This is my third BMW purchased and West German BMW provided superior service. My Client Advisor was Scott Mayo and he was VERY helpful and knowledgea This is my third BMW purchased and West German BMW provided superior service. My Client Advisor was Scott Mayo and he was VERY helpful and knowledgeable of the 2018 BMW X3 30i I purchased. Scott took me on a extensive test drive so I could get a 'feel' of the new vehicle and helped me select my options online. The whole process took about 4 weeks from Production to Delivery! Scott even assisted with 'real time' tracking online thru the BMW websites and personal text messages. I was thrilled when I took delivery and my BMW X3 was exactly as ordered. My X3 was delivered with a Huge Red bow on the day of my birthday. Pure JOY! Scott is a pleasure to work with and his expertise comes highly recommended! I also want to mention Corey Thomas, Client Adviser who introduced me to Scott. It shows the “Teamwork” of the West German BMW staff and dedication to customer satisfaction. Job Well Done 👍🏾 More

Excellent experience Great experience, great service, Franco was awesome, Nevin took care of me and I can’t wait to take a shot with Franco down the shore Great experience, great service, Franco was awesome, Nevin took care of me and I can’t wait to take a shot with Franco down the shore More

Edward Salloum is the best! I have never written a review to any of the car dealers I have done business with for the last 20 years, but this time it is a pleasure to do so, and I have never written a review to any of the car dealers I have done business with for the last 20 years, but this time it is a pleasure to do so, and very well deserved. I had a purchased a 3 series model from another dealership. Looking back now, I'm convinced that the dealership was more interested in making the sale, rather than considering my needs. After this experience I was very hesitant to even visit another BMW dealership. But I'm glad I took a chance and was put in touch with Mr. Edward Salloum because he's simply the best in his field. Edward was patient, and took the time to listen to me, follow up, and pretty much held my hand along the way to make sure I felt comfortable with the process. He made sure my new car is exactly what I need and want, and at the right price. Don't waste your time anywhere else. Edward Salloum at West German BMW is the person to talk to. There's a reason his reviews are great. More

Mike Prince did a terrific job! Mike Prince was very organized and flexible. I had to change the date for our sale. Finally, on the day of our sale, my daughter went into labor so we Mike Prince was very organized and flexible. I had to change the date for our sale. Finally, on the day of our sale, my daughter went into labor so we had to change the time and speed the process up. All paperwork was ready and we closed the deal in record time allowing my wife and I to spend time with our daughter and new granddaughter! Thanks Mike!!! More

Edward Salloum and West German BMW exceeded my expectations! Hi Edward, I've been wanting to write you since last night but granddaughters and life got in the way. The drive home showed the car to be everyth Hi Edward, I've been wanting to write you since last night but granddaughters and life got in the way. The drive home showed the car to be everything I hoped it would be compared to my 335xi; more solid feeling, roomier, and way better ride, while sacrificing little in the way of handling. Despite this 5-series being two years older, I feel like I've definitely 'stepped up'. But I really wanted to write to express my thanks and appreciation to you as a professional sales advisor and to West German BMW as a dealership. My experience overall has been among the very best in my entire car-buying (and trust me, it's extensive). It starts with you of course, as my single interface with the whole experience. You are a very special person. Your enthusiasm for the brand was palpable, and more importantly your knowledge of the brand, and the specifics of this car, were impeccable. As I'm sure you will agree, I am a demanding sort of customer but your patience never wavered throughout my endless barrage of texts and emails. Also, I usually loathe test drives with salesmen but it was a joy to ride with an enthusiast who understood my particular interests and was able to engage on an authentic, and personal level. You are a credit to the dealership specifically and to the profession overall. I hope West German appreciates what they have in you as their representative. But the coups-Des-grase was the point of delivery! When we arrived we were greeted (by you) and treated as though we were picking up a $100k+ new car. My wife rolled her eyes when I told her I had bought a 2006 (twelve model tears old!) car but she changed her mind immediately when she saw the car! Yes, the car was exceptional, which is why the dealership had even bothered to offer it in the first place and why I ultimately bought it, but the attention you lavished on it to prepare it for my arrival went far and beyond the usual call of duty. My neighbor, who had thought I was nuts for selling my mint '08 335xi, couldn't believe the condition and appearance of its replacement, and thinks that I have once again found a needle in a stack of needles! And you and the dealership did all this for a sale valued barely above $10k!!! That's what makes this experience so special; to have been treated like royalty for what any other dealership of your kind would consider a 'nuisance' sale. If you do all this for a sales of this relative insignificance, what must it be like for your new car buyers?? So all I can say is WOW! Rest assured, you have won a fan and as long as you are at this dealership, I will try to make all of my next BMW purchases at West German BMW and you specifically, and I won't be shy in repeating this story to anyone I come in contact with. Service like this deserves to be shouted from the hilltops, and I'm pretty good at doing that!! Thanks again Edward, and Happy Holidays to you and everyone at West German BMW!! I'll write periodically to let you know how life is going with my 'new' BMW!! Len Dube More

Edward Salloum works very hard for the compamy and client Edward Salloum put me back into the car I should have been driving all along. As I leased two 5 Series BMWs in the past and then had to get into oth Edward Salloum put me back into the car I should have been driving all along. As I leased two 5 Series BMWs in the past and then had to get into other cars, i knew these cars were not for me. Edward Salloum paved a way for me to give me and my career a boost with my new BMW as well as my social life and overall well being. BMW you have a Diamond in your company, Edward Salloum. I will recommend him to anyone I know looking to purchase a nice vehicle. More