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BMW of Fort Washington - Service Center

Fort Washington, PA

5.0
740 Reviews

740 Reviews of BMW of Fort Washington - Service Center

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March 02, 2023

Ben was amazing this morning with my questions and helping me on my way. Service was always amazing with great communication. Always the best More

by Lynard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Ammar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2023 -

BMW of Fort Washington responded

Hi Lynard, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

March 02, 2023

My experience was great due to JP Dunphy helping me to understand and customize 3 more features on my M440ix and Ben who keeps the ride looking great and always gives care tips. Love this bmw and my deale More

by wes7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Dunphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Menna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Ammar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melany Del Toro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Troy Pearlman
Mar 06, 2023 -

BMW of Fort Washington responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

March 02, 2023

Ben is awesome! He and Matt Fisher are the reasons I continue to use BMW Service in Ft Washington. Top notch representatives of BMW! More

by Dcampoli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Ammar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2023 -

BMW of Fort Washington responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

March 02, 2023

Brittany was helpful in reviewing several problems found during the car's inspection. Ben was also helpful in keeping me updated on the washing of my vehicle, which had taken longer than anticipated. Becaus More

by Rchalles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Startzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Ammar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2023 -

BMW of Fort Washington responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

March 01, 2023

Ben and Gary Koval in service are a great asset for your dealership. Two true automotive professionals who take pride in what they do and are excellent at it! More

by Bluem3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Koval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Ammar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lynda Pilkington
Mar 04, 2023 -

BMW of Fort Washington responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

February 28, 2023

I appreciated Amie and Ben taking care of me and my car through my service today! More

by Galenmcnaughton3
Recommend Dealer
Yes
Employees Worked With
Ben Ammar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amie
Mar 03, 2023 -

BMW of Fort Washington responded

Hi, thank you for your support! We're happy we could help. Please let us know if you have any additional questions about services you received and thank you again for choosing BMW of Fort Washington!

February 21, 2023

I’ve known Ben for a long time. I’ve bought a few a few cars in Ft. Washington. He’s great always goes the extra mile. Ron Krebs More

by Ron_krebs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Ammar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : PJ…. Very knowledgeable and helped me with Settings in my car. Just an amazing guy.
Feb 24, 2023 -

BMW of Fort Washington responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

February 20, 2023

Ben Ammar was very helpful. He was knowledgeable about what was going on with my car. He kept me abreast and was ready and avaliable to answer any and all questions I may have h More

by juicykcc
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ben Ammar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Santo Hannawacker
Feb 27, 2023 -

BMW of Fort Washington responded

juicykcc, It is our goal to provide all our customers a level of service expected from a premium brand dealership. Clearly by reading your review we’ve fallen short of that expectation. We would appreciate the opportunity to speak to you directly to learn more; however, we’re unable to locate you in our records under the screen name used in the review. At your convenience, please contact our Service and Parts Director, Rich Lanci, at 215-643-3322 or richard.lanci@mileone.com. Thank you.

February 18, 2023

Their service department is super knowledgeable and professional. I was treated very fairly. I trust them to give me spot on diagnosis and the repair work is excellent. Highly recommended!! More

by neil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amie Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2023 -

BMW of Fort Washington responded

Hi Neil, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

February 16, 2023

The staff at BMW of Fort Washington is knowledgeable, courteous, and efficient. Santo organized courtesy rides for me to and from my home and made recommendations for the care of my car More

by Lstulz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe and Jamal , Santo Hannawacker
Feb 18, 2023 -

BMW of Fort Washington responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Our team is available should you require any extra help.

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