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BMW of Fort Washington - Service Center

Fort Washington, PA

5.0
740 Reviews

740 Reviews of BMW of Fort Washington - Service Center

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February 16, 2023

For my service I requested a loner vehicle, the loner after an hour started showing message oil at minimum level. Informed the dealership they said they will take care when I return. How comfortable do y More

by Theo74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Santo Hannawacker
Feb 27, 2023 -

BMW of Fort Washington responded

Theo74, Thank you for taking the time to write your review. We appreciate all feedback from our clients to ensure we are providing the highest level of service. Here at BMW of Fort Washington, we do inspect and maintain our service loaner fleet daily. Regrettably, we could not predict this unfortunate occurrence, based on the data we had at time of inspection. Thank you for bringing it to our attention. Apologies for any inconvenience this may have caused. Should you have further questions, concerns, or need further assistance, please do not hesitate to contact Rich Lanci, our Service Director, at 215-643-3322 or richard.lanci@mileone.com. Thank you.

February 15, 2023

The service advisor was very helpful and mechanically articulate and didn’t sell me anything I didn’t need. The lounge is well stocked and the loner cars are new and fun to drive. The workmanship excelle More

by Mprestegord
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Santo Hannawacker
Feb 18, 2023 -

BMW of Fort Washington responded

Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Fort Washington. We hope you continue to choose us for all your automotive needs! Take care!

February 15, 2023

Excellent service. Ben Ammar was so patient and informative. I wasn’t sure what I needed but I walked away feeling confident that BMW Fort Washington would take care of More

by Nzinga.islam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Ammar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2023 -

BMW of Fort Washington responded

Hi Nzinga, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

February 12, 2023

Ben Ammar is an all star at fort Washington. He truly made the visit to the dealer absolutely great. Very informative,great personality and very helpful. I most definitely recommend Ben and the More

by Mike Jones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Ammar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2023 -

BMW of Fort Washington responded

Hi Mike, we're happy you found our staff to be so supportive during your experience here at BMW of Fort Washington. We hope to be of service to you again! Take care!

Feb 14, 2023 -

Mike Jones responded

Thanks for your response. This will definitely be my BMW dealer.

February 12, 2023

My experience at Ft Washington BMW was great! ! Rich Lanci took care of me, Melany Del Toro handled all of my paperwork perfectly and got me a really cool loaner car and Ben Ammar took care of my More

by Craigloc29
Recommend Dealer
Yes
Employees Worked With
Richard Lanci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Menna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Ammar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melany Del Toro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Troy Pearlman
Feb 14, 2023 -

BMW of Fort Washington responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Thanks again for the recommendation, and have an amazing day!

February 11, 2023

Gary was super helpful with an insurance claim and Ben always keeps the car in beautiful shape. This is my second car from this FW. Looking forward to the third! More

by Vincentbetter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Koval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Ammar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2023 -

BMW of Fort Washington responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

February 08, 2023

Prompt friendly service. Job well done! Fair prices. Smooth process. Would recommend this dealership hands down! More

by Clydon23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Santo Hannawacker
Feb 10, 2023 -

BMW of Fort Washington responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

February 02, 2023

Ben Ammar . Rich lanci also Ryan young did excellent job. Thanks everybody. Everything is so fast and good service. More

by Todayneda74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Lanci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Ammar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2023 -

BMW of Fort Washington responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Thank you so much for choosing BMW of Fort Washington as your first choice for service!

February 01, 2023

Amie Marshall is an excellent service advisor - very efficient, very effective, and always helpful! Amie goes the extra mile! More

by Josephmsalvatore
Recommend Dealer
Yes
Employees Worked With
Amie Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2023 -

BMW of Fort Washington responded

Hi, thank you so much for your feedback! Amie will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 01, 2023

Great service! They made the whole process so easy for me, I didn’t have to do a thing. More

by Cdswanwaterfall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Lanci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Ammar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2023 -

BMW of Fort Washington responded

Hello, we strive for a high level of customer satisfaction in all aspects of our dealership. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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