BMW of Fort Washington - Service Center

I usually don’t write reviews, but today what I saw at BMW Fort Washington, made me change my mind. My brother asked me to drop his car for service, when I got there, I felt very comfortable and welcomed. BMW Fort Washington, made me change my mind. My brother asked me to drop his car for service, when I got there, I felt very comfortable and welcomed. Everyone is smiling, they are happy to see me. They are very pleasant, it made me feel like im at home. In the drive through I met Ryan Young. He was great. Then inside, Rich Lanci the service director was extremely nice and pleasant. He was great. He took me to the show room to show me the waiting area, he made sure I was comfortable. In the showroom, I met a gentleman named Ben Ammar, He was very kind and knowledgeable. It was a pleasure having a conversation with him. It was clear this company cares about their employees. And Mike Fastman the general manager. He is great to his employees and their families. What a place to drop your car for service. Feeling the love everywhere. They showed me the video and when my car was done it was very nice and clean. This is the first time I am giving a review for the service here at Bmw Fort Washington. I am giving them all five stars and recommending them to anyone who wants to buy a car or service their own or even to find a job. This is the place to be, thank you all. You guys are the best. More

Lovely dealership! Everyone is very helpful. Ryan young, Richard lanci, Ben Ammar, Melany Del Toro, and a few others were extremely helpful. I will definitely recommend Everyone is very helpful. Ryan young, Richard lanci, Ben Ammar, Melany Del Toro, and a few others were extremely helpful. I will definitely recommend this dealership. More

The Ft Washington BMW team is highly knowledgeable, professional and very accommodating. I highly recommend this dealership and service team! professional and very accommodating. I highly recommend this dealership and service team! More

Fast service. Reliable. Honest, Service writer provided me with timely updates. Video of work was helpful. Reliable. Honest, Service writer provided me with timely updates. Video of work was helpful. More

In my 30 years of having cars serviced at various dealerships, this morning's visit was by far the best customer experience I have ever encountered. Extremely courteous, polite, fast and on time che dealerships, this morning's visit was by far the best customer experience I have ever encountered. Extremely courteous, polite, fast and on time check-in. Timely updates. Smiling and happy staff. Honest and clear pricing. Keep up the great work! Thank you Amie and Ryan! More

Both Dave and Ben were truly helpful in assisting me with all my needs, thanks to both of tgem all my needs, thanks to both of tgem More

Ben was fantastic. I showed up on the wrong day, but he got me fitted in and everything taken care of. Many thanks I showed up on the wrong day, but he got me fitted in and everything taken care of. Many thanks More

Ben is very courteous and helpful! He made my service trip to BMW very enjoyable! Thank you, Ben! He made my service trip to BMW very enjoyable! Thank you, Ben! More

The dealership’s people are all very professional in everything that they do and helpful throughout. everything that they do and helpful throughout. More

My fifth BMW from this dealership! Excellent service and value. They know how to treat customers as family! Excellent service and value. They know how to treat customers as family! More