Baxter Toyota La Vista

Excellent service and work done in a very reasonable time. Price was right! The people were friendly, courteous and knowledgeable. They help step me through the process of warrenty work that had to b time. Price was right! The people were friendly, courteous and knowledgeable. They help step me through the process of warrenty work that had to be done on my 4 Runner. I will be going back to Performance Toyota for any service my 4Runner may need in the future. More

Ryan Kellams always does an outstanding job. His cusstomer service skills are impecable. He is always friendly, courteous and professional. He knows and understands the business. I trust the reco cusstomer service skills are impecable. He is always friendly, courteous and professional. He knows and understands the business. I trust the recommendations he provides. I consider him an asset to Performance Toyota. More

Very helpful and done in a timely manner. I felt completely satisfied with the work done. Everybody was friendly and kind. I never once felt overcharged or that my vehicle was not top priority. A completely satisfied with the work done. Everybody was friendly and kind. I never once felt overcharged or that my vehicle was not top priority. All my questions were answered and I will absolutely be back! More

I had the wheel bearing replaced in my pickup. I dealt directly with Mr. Kellams who gave me what I thought was a reasonable price for parts and labor. I was told it would take aproximately a week to ten directly with Mr. Kellams who gave me what I thought was a reasonable price for parts and labor. I was told it would take aproximately a week to ten days to be completely because parts delivery and other vehicles being worked on. Four days later I received a phone call saying it was done. I was very please with the work and how quickly it was done. More

This was the first time for me to lease a car. Brian, and the rest of the staff, made the experiance the most enjoyable purchase I have ever made. From the moment when I first stepped into the dealership the the rest of the staff, made the experiance the most enjoyable purchase I have ever made. From the moment when I first stepped into the dealership they made me feel very at ease. Brian showed me several differnet models and even suggested a few cars that I would never had considered before. All of my questions where answered in a very honest and straight forward manner. Never was there a time that I felt uncomfortable, or pressured to buy something that I did not want. When it came time for me to do the paperwork everything was explained to me in terms that anyone could understand. They showed me a few ways to save as much money as possible. If you are looking to buy a new or used car in the near future, the first and only place you need to go is Performance Toyota in La Vista. Brian is great to work with! More

This was a far different experience than I have ever had at a dealership service department. Rusty explained things thoroughly before any work was done and made sure I had all of the information needed to at a dealership service department. Rusty explained things thoroughly before any work was done and made sure I had all of the information needed to make a good decision about the work needing to be done on my Tundra. He was helpful and pleasant, what an asset to this service department. I wouldn't go anywhere else! More

All the guys in the service department were very nice and quick to assist me. I needed a recall done on my Toyota Camry that I love and would not trade for anything. They did the work in a timely manner an quick to assist me. I needed a recall done on my Toyota Camry that I love and would not trade for anything. They did the work in a timely manner and even had fresh coffee and donuts. I think there are a lot of other dealers in town that could take some lessons in how to treat a customer. More

Got an AWESOME price on my car and everyone was very easy to work with. They went the extra mile to work with me on my loan and were not a hassle in negotiating the price. Anything I needed, they helped me to work with. They went the extra mile to work with me on my loan and were not a hassle in negotiating the price. Anything I needed, they helped me with. Oh, and Jimmy Griffiths is awesome! More

I bought my Toyota Prius in the Spring of 2005 and have put 159,000 miles on it in just about 5 years. Never a problem withe car, never a problem with the dealer, and never a problem with the service, in put 159,000 miles on it in just about 5 years. Never a problem withe car, never a problem with the dealer, and never a problem with the service, in fact, I am on the 4th set of tires and ORIGINAL BREAKS!. OUTSTANDING in ever regard!! I would highly recommend this dealer to ANYONE!! Sincerely, Mark C. McCoy 402-317-0507 More

Dropped off my '06 Toyota Tundra SR5 for a 5,000 mile service inspection, including lube, oil and filter, tire rotation and to fix the right rear tire with a big ol' nail in it on 10/07/09. Paid $73.69. service inspection, including lube, oil and filter, tire rotation and to fix the right rear tire with a big ol' nail in it on 10/07/09. Paid $73.69. A couple weeks ago, while driving home, my right rear tire blew out. Come to find out, the right rear tire has a nail in the same exact spot and the same right rear tire as the one Performance Toyota fixed in October! Well it shouldn't be the right rear tire if they rotated the tires! I check the right front tire because I had this stainless steel stem cap on it before I took it in to be serviced. And there it was. After I get the tire changed in the rain and come home, I check the oil filter. Imagine my surprise when I find the Napa brand oil filter I replaced a year ago. So what did they do exactly I asked myself. $73.69 to park the truck outside? That's exactly what happened, much to everyone's surprise. Since I wrote this review, a public relations representative contacted me the next day, followed up by a phone call from Scott, Service Manager. Scott was very apologetic and offered several different solutions to remedy the situation, including refunding the money paid, plus a credit for future service work (hand delivered to my door the next day!) After speaking with Scott I am satisfied with his scenario that my pickup did not get serviced due to miscommunication between the mechanic and service manager and was mistakenly released to me prior to any work being done. We all make mistakes and I've made plenty. I've changed my initial bad review to a good experience, due to Scott's attitude and attempts to make this right, this is a perfect display of exceptional customer service when it's hard to come by these days. More