Blue Knob Auto Sales

Everything was bad. You cant talk to them on the phone, they do not use carfax but some off the chart deal that gives you minimal info. When you do get there the people know nothing about the vehicles but they do not use carfax but some off the chart deal that gives you minimal info. When you do get there the people know nothing about the vehicles but just hand you keys and say have fun. This is not good customer service, if you do have questions they cant answer them and if you point out a problem they blow you off. I did some research and found that they buy alot of wrecked, flooded and just plain bad cars, thats why the prices are what they are. IF ITS TOO GOOD TO BE TRUE IT USUALLY IS. And in this case it is. Check the BBB very shady and unresolved complaints. They are not recommended by the PRO'S! If you're in the area stop at Timbrook's in Cumberland Maryland. Little higher in price but those people care about you and want to earn your business. More

Greetings, I am R. Gehret. I have bought 4 cars from Greetings, I am R. Gehret. I have bought 4 cars from Blue Knob. All 4 needed some type of repairs. BUT!! Blue Knob spent an average $700 per car t Greetings, I am R. Gehret. I have bought 4 cars from Blue Knob. All 4 needed some type of repairs. BUT!! Blue Knob spent an average $700 per car to make it right. And even fixed a few items I was not and would not of been aware of. Currently, they are spending about $1000 to re-do my brakes and some sensors. A 2001 Nissan Sentra. I say that is pretty good service. I doubt any used car place would immediately step up and go to bat as Blue Knob does for customers. Yes, I know going in if there is a non-repairable issue, I eat chit selling it back to them. But they also eat chit on the car. It's not like Blue Knob is asking us to something they are not doing. Prior to buying a car, research it very well. Bottom line, Blue Knob cannot bottle feed us people. We have a wealth of information right here to research a car prior to buying.We are adults. Or go to Dean Patterson or Fiore and pay 3-5 thousand more for the same car. OH, and good luck getting the it fixed. Blue Knob has great service. More

I love the haggle free idea of buying a car. If you are looking for a warm personal buying experience, this place is not for you. If you like to buy without some idiot following you around the lot hounding looking for a warm personal buying experience, this place is not for you. If you like to buy without some idiot following you around the lot hounding you about buying, it is awesome. I bought a 2008 PT Cruiser for a great price. That being said... After doing the initial paperwork they send you to a warranty guy. This is where they haggle you. The person that I had the misfortune of dealing with was insulting and rude. He told me that if I didn't buy the warranty my car would break, yes he said break. Then I questioned the integrity of the product if he is trying to force a warranty on me. He changed his tune when I threatened to go somewhere else. Again this was not the initial salesperson. Soon after I noticed that one of the tires has a slow leak in it. When I called to try and remedy the problem I received no response. Will I buy from them again? Probably, only if I don't have the same warranty guy, and I will definitely check the tire pressure before I leave the lot. More

Great prices, good trade in value. Overall I recommend buying here as long as you know what you want. They won't pester you or hover over you, just tell them what you want to look at and they will give y buying here as long as you know what you want. They won't pester you or hover over you, just tell them what you want to look at and they will give you the keys and a plate. Let them know what you have decided on, get the paperwork done (mine took about 1.5 hrs and I had my own financing) and enjoy your great deal. I like the fact that they gave me a trade in value for my truck that was good for any vehicle in the lot. I have been to dealers that took an hour and a half just to get to final numbers on their "deal". They will definitely be my first choice for buying the next time I need a vehicle. I drove 140 miles each way for this purchase. More

It is very hard to get a better price on a used vehicle than you would get here. Add the fact that it is no hassle, and it should make for an easy buying experience. However, there is a real communicatio than you would get here. Add the fact that it is no hassle, and it should make for an easy buying experience. However, there is a real communication breakdown at this dealership somewhere between "I would like to buy this car" and actually purchasing the car. They are very slow when it comes to processing paperwork. They just kind of leave you hanging for a good three to five hours or so while things are "moving along" (their words). My wife, infant child and I spent about 4+ hours waiting for them to get their stuff together so we could sign the paperwork. We got a good car, and a good loan (better than my bank could do), but be prepared to spend a fair amount of time there. Also get there early, otherwise it will take longer (we got there less than an hour after opening) -- buying a car here is an all day event. But the prices are so good that most people are willing to put up with the sloth-like service. More

I have purchased 4 vehicles from Blue Knob Auto from 04 till now. If you want to go and try different cars and have a big selection to pick from, Blue Knob's great. If you want to purchase a car hassle fre till now. If you want to go and try different cars and have a big selection to pick from, Blue Knob's great. If you want to purchase a car hassle free, to have a lot of time to make your own decision, Blue Knob's great. If you want to save thousands over purchasing from another dealer, Blue Knob's Great. If you want to try a car or three or four ,but are not quite ready to buy and don't want pestered by sales people, Blue Knob's Great. If tyou want someone to wait on you hand and foot and be told what you should buy, Go elsewhere. If you can't possibly make up your own mind which of the 400 or so vehicles on the lot is best for you, Go elsewhere. If you think any dealership that moves over 800 vehicles a month can give you personal service and please every single person to a T, Go elsewhere. I had three minor problems with two of the four and had no real problem getting them fixed,but, I had to call them and make them aware. If you think a saleman will call to check to see if you are satisfied, go elsewhere. I personally will continue to purchase my late models from Blue Knob. You have to check the vehicles over carefully for blemishes that would bother you, just like any other dealers cars. More

Great deals on lightly used cars but be prepared to be treated very poorly. MAKE SURE THE CAR IS READY TO GO BEFORE YOU GIVE THEM A PENNY!!! Or else be prepared to deal with BKA emplyees that don't care treated very poorly. MAKE SURE THE CAR IS READY TO GO BEFORE YOU GIVE THEM A PENNY!!! Or else be prepared to deal with BKA emplyees that don't care about your satisfaction. Once they have your money, the good service ends. I bought a car there and was told I could pick it up the next day. I showed up the next day, signed the paperwork, and was told I could not take it home until they inspected it. So far I have been waiting 8 days and the vehicle is still not in my possession. Everytime I call them I am lied to, or given the run-around about something. They are in no hurry to get my vehicle to me. I will never go back there this has been a horrible experience. If you like good customer service, do not go here to buy a car. More