Bob Sight Independence Kia

Great Customer Service We've used the service department for several years now. They take good care of us when services are routine, and even better care when something unex We've used the service department for several years now. They take good care of us when services are routine, and even better care when something unexpected happens. The waiting room is comfortable, and kid friendly, so even though it may take awhile for the service to be completed, you are guaranteed it's thorough. Only once has someone made a mistake. They did everything possible to ensure it was fixed, that no other issues would result from it, and compensated for the inconvenience. All the staff I've interacted with are friendly and professional. They have set the bar high for us if we ever have to use a different dealership. More

Daughters KIA Forte had brake issues Without an appointment, Jack worked us in and got it done. Appreciate that so much ! Let me know of some other scheduled maintenance that will need t Without an appointment, Jack worked us in and got it done. Appreciate that so much ! Let me know of some other scheduled maintenance that will need to be done soon but was not pushy about it. Just the facts....I like that. Jack...you're the man! Thanks !! More

Car maintenance Everyone very nice and friendly. Great job explaining work done on the car. Very satisfied with the service. Thanks for washing my car after servicin Everyone very nice and friendly. Great job explaining work done on the car. Very satisfied with the service. Thanks for washing my car after servicing. Great job Kia! More

great We have great experience at this dealership and at Bob Sight Ford. We will continue here even after the new Kia deaslership opens in Lees Summit. We have great experience at this dealership and at Bob Sight Ford. We will continue here even after the new Kia deaslership opens in Lees Summit. More

Great Servie Department Great experience as usual. Great dealership and great service department! I am always taken care of quickly and the work is done right the first t Great experience as usual. Great dealership and great service department! I am always taken care of quickly and the work is done right the first time. Great atmosphere and the service advisors to a great job keeping you informed of the progress of your vehicle. More

The service department never disappoints I used to take my car to other shops and then I bought a car here and started using their service department and I will continue doing so. The website I used to take my car to other shops and then I bought a car here and started using their service department and I will continue doing so. The website is super easy to use and helps you keep up on the maitainace if you are not sure when or what you should have done. The service department is super friendly, professional, proficient, and quick. Thank you guys! Keep up the great work! More

Excellent service and great staff! I commute 45 minutes to this dealership because the service is excellent and the staff are the absolute best around. I know my vehicle will be servic I commute 45 minutes to this dealership because the service is excellent and the staff are the absolute best around. I know my vehicle will be serviced thoroughly and timely and if any issues are found, they take the time to explain everything and lay out all of my options before the work is done. They are genuinely professional, honest and treat me like family. More

We will be back agan Great car, wonderful experience. We will definitely be back in the future. Matt was a pleasure to work with for the second time and we really love the Great car, wonderful experience. We will definitely be back in the future. Matt was a pleasure to work with for the second time and we really love the car. More

My experience was GREAT! All the employees are , knowledgeable, very courteous, always pleasant, make sure I know what needs to be done & why. Most important they never do an All the employees are , knowledgeable, very courteous, always pleasant, make sure I know what needs to be done & why. Most important they never do any unauthorized work first, then tell me about it afterwards. More

Phenomenal! They were so polite best customer service ever!! I bought my car in unschedule due to having my check engine light on they ran a diagnostic found the problem found out it wasn't fixable in the same d I bought my car in unschedule due to having my check engine light on they ran a diagnostic found the problem found out it wasn't fixable in the same day helped me get rental car so that i can still live my life. Phenomenal customer service More