Bob Sight Independence Kia - Service Center

Good experience Jake was awesome from start to finish. I went in for replacement of wheel bearing on a tire. They tried for hours but couldnt remove it. So it ended u Jake was awesome from start to finish. I went in for replacement of wheel bearing on a tire. They tried for hours but couldnt remove it. So it ended up more expensive than I had planned. He got the price down to almost half. And gave me a rental car till it was fixed. I was appreciative of his help and support. I refer everyone I know to Kia Dealership in Independence. Great experience. More

Oil change and lights My appointment was for an oil change but they checked my car and found lights needed replacement, I agreed to the cost and service was done quickly My appointment was for an oil change but they checked my car and found lights needed replacement, I agreed to the cost and service was done quickly More

Key fob and recall Last week I had a little confusion regarding a key fob so I spoke to Jack Dpence in the service department and he helped me with the confusion and inf Last week I had a little confusion regarding a key fob so I spoke to Jack Dpence in the service department and he helped me with the confusion and informed me about a couple recalls I had on my Kia Sorento. So on a Saturday I took my vehicle and got what needled to be done fixed and got my key fob. Jack was so kind and helpful throughout the whole process then my car got stuck in drive so on Monday morning I called my friend Jack and he didn’t hesitate to apologize and he sent a tow truck to my house (which I live at least an hour away) to get my vehicle and he made it his priority. He called me that afternoon to tell me it was fixed and apologized again and gave me 2 free oil changes. Jack at Bob Sight Kia is amazing and so professional he’s down right the bomb.com!!!!! Thanks again Jack Spence much appreciated. I will recommend you to anyone with a Kia. More

Found and cured an omininus THUNK Had a THUNK develop in drivetrain somewhere. Service department quickly found problem and cured the loose axel bolt. Treated fairly and enjoyed visit Had a THUNK develop in drivetrain somewhere. Service department quickly found problem and cured the loose axel bolt. Treated fairly and enjoyed visit to dealership. More

Great service department The service department is always very quick and efficient. Also very friendly and informative. Thanks again guys! :) I appreciate you and will continu The service department is always very quick and efficient. Also very friendly and informative. Thanks again guys! :) I appreciate you and will continue to use your services and recommend to friends and family. More

Always great service! Had a tire which kept losing air pressure. Robbie Harmon explained possible causes and was able to get me an appointment the next day to see what the Had a tire which kept losing air pressure. Robbie Harmon explained possible causes and was able to get me an appointment the next day to see what the problem was. A nail was found in my tire. The mechanic explained everything to me and even showed me how he fixed it. Jack was awesome and always so nice and patient and even walks me to my car when I'm there. Your service dept ROCKS!! More

I drink and know this. Today, I'm going to share a story of Fire and Ice. If this city was westeros, the Kia Dealership would be the Seven Kingdoms and the staff would b Today, I'm going to share a story of Fire and Ice. If this city was westeros, the Kia Dealership would be the Seven Kingdoms and the staff would be the ever expanding soldiers in the armies who conquer it. In a time where service on Cars are full of shady deals and whispers of little birds on the streets, bob sight Kia has ruled over car service for many ages without backhanded politics. The staff, from the moment you enter the kingdom, makes sure you feel right at home. The estimated wait times and services provided leave no question to their infallible knowledge or procedures. The wait area, thrones of men before us, forged in war time, while comfortable and spacious, still allow you to finish business as needed or listen to the songs of day time talk shows to whisper their joys among those waiting. The staffs attendance while waiting eases every heartache or hindrance, in which elsewhere you would ask for a trial by combat and be met with a Mountain. It's centralized location within the metro means you won't have to traverse leagues of the seas or any Great Wall to reach the landing you require. The prices fair, much unlike the unsullied, offering service to the highest bidder, Bob Sight Kia always pays their debts and gives the price to service ratio. With Winter coming, you would be wrong to take your car regardless of make or model anywhere but here. I must remember that within a season, I'll be back and I'm positive I will recieve the same service and attention that I've gotten now. And now, my watch has ended. More

GREAT Customer Service Nate ALWAYS greets me by name and takes care of what needs to be done and makes suggestions as needed. This is not a place that every time you go they Nate ALWAYS greets me by name and takes care of what needs to be done and makes suggestions as needed. This is not a place that every time you go they try to attach another product and that is why I continue to go back and trust these guys. Jack or I call him Jack "Flash" because he is always moving quickly, he closed my ticket and walked me out to my car. They even washed the dirt off my car at my most recent visit. There is a new Kia dealership near my home but I just cannot make myself go there because of the service I receive from Nate and Jack. Thanks! More

Best Customer Service Tool my vehicle in for recall notice and was prepared for the worst...possibly even engine replacement. Was greeted by Jack Spence when I arrived and Tool my vehicle in for recall notice and was prepared for the worst...possibly even engine replacement. Was greeted by Jack Spence when I arrived and given explanation of what they were going to do, approximately how long it would take, and offered loner vehicle if necessary. Turns out my vehicle checked out OK and they were able to perform some some other maintenance such as oil change, tire rotation, and filter changes, wash the vehicle, and get me out in less than 2 hours. Jack is the absolute shining star as the example of how customers should be treated when they arrive and how they should feel when they leave. He is professional, courteous, knowledgeable, efficient, and empathetic. He managed to turn what could have been a very stressful situation into a pleasant and enjoyable visit. Great job in a highly visible and difficult position. More

Great service Jack is the one that assisted me this time. He is always very friendly and helpful. I made an appointment to come in for a factory recall on my 2017 Jack is the one that assisted me this time. He is always very friendly and helpful. I made an appointment to come in for a factory recall on my 2017 Sorento. Jack told me they would have to order the part. One would think if there is factory recall Kia would supply the service departments with the replacement parts so the customer does not have to make a return trip. That is very frustrating & has nothing to do with the excellent way Jack takes care of his customers More