Bowman Chevrolet

I had been exposed to the automobile business at the dealership level for over 10 years, and passed this info to them in hopes of avoiding all the games they play when buying a used car. Apparently no o dealership level for over 10 years, and passed this info to them in hopes of avoiding all the games they play when buying a used car. Apparently no one listened, because the song and dance crew went into their act from the get go.First they overvalued their car for sale (Kelly Blue Book as guide), and then undervalued my trade ( I used the same guide as a reference in both value determinations). When I brought this to their attention after they wheeled out their numbers of "what they could do for me", they said Kelly Blue Book was unreliable and do not use it.Kelly Blue Book unreliable? It is the industry standard for evaluation! I asked them what national service they used (i.e., Edmunds,NADA, etc.) and they wouldn't divulge their source. So, I took my business elsewhere to a more trustworthy dealership and recommend to everyone I discuss cars with not to stop at this place where deception and dishonesty seem to be the order of the day and their 'best practise' philosophy. More

During a heavy rain my trunk filed with at least 4" of water. Over a time spand of 18 hours I called the service dept THREE times. They said they didn't know how to FIX it nor ever heard of such a problem water. Over a time spand of 18 hours I called the service dept THREE times. They said they didn't know how to FIX it nor ever heard of such a problem. I specifically asked Bowman to contact regional resources to see what they advise. The service employee refused and just laughed like the problem was a funny funny joke. When I asked to be connected with his supervisor the supervisor even became angry I would question him or crew. After I cleaned out water myself discovered a plug in the wheel well for draining trunk water. I was horrified Bowman's not only lack of commom knowledge of the car - surely they must of noticed the plug before but their conduct. They made no effort to be polite. I have since learned other people in my community have reported similar rudeness and indifference. Those boys have serious "issues". More

My wife and I recieved a letter from this dealer recommending that it is NOT too early to discuss turning in our leased Malibu Maxx. So, we decided to go in and do that very thing. We told them at t recommending that it is NOT too early to discuss turning in our leased Malibu Maxx. So, we decided to go in and do that very thing. We told them at this time that we would like to purchase a used truck also. Well, we were alittle too early to turn in our Malibu Maxx, which was fine. However, we discussed trading in our van, in order to purchase a used truck, it was like, "sorry we are only willing to give you a fraction of what the van is worth", which is fine too, but what wasn't fine with me is how I asked them to slightly raise the amount of money for the trade in value, and slightly lower the amount of the price of the vehical to be purchased, so as to come to an agreeable purchase for me and them. I mean the value of the van was about $16000 ( which is about what I owed on it) they said the trade in value was only $11000 Which, again, I understand why...What I don't understand, is, why they could'nt stand to budge a little bit on the trade in value. I mean there was a $5000 difference there, they couldn't shave it $1000? I mean, I am going to be purchasing 2 vehicals within the next year, you'd think they'd want to make a deal, to insure those sales were with their firm. Well, guess what? By not returning there calls, or emails, and not willing to put any effort forward to make a deal with me, I will NOT be dealing with them in the future. By the way, I AM taking my Christmas bonus somewhere to purchase 2 vehicals real soon. More

My car was only 6 months old,when a deer ran out in front of me and waxed my entire right side of my NEW CORVETTE..After calling my insurance agent i found out Bowman Chevrolet was a direct repair for my ins of me and waxed my entire right side of my NEW CORVETTE..After calling my insurance agent i found out Bowman Chevrolet was a direct repair for my insurance company. I took my car there and was greeted promptly by the cortoues and understanding staff in the b/shop that this is my Baby!!! I WANT NO PROBLEMS! 7 days later they called me to pick up my car.Now i am thinking 7000.00 worth of work done in 7 days,there are going to be problems..SURPRISE,NO PROBLEMS AND THE CAR LOOKS LIKE NEW. They even detailed my car when it was there...I thought being under 35 and a woman would be a problem,not here. Very well taken care of and explained all of my options.. THANKS AGAIN BOWMAN'S BODYSHOP ----- MARGE More

I purchased a new 1995 Chevrolet Lumina LS with 3.4L 32V engine in the Fall of 1994. I had a problem with the brakes from the start and made repeated trips to the service department to no avail. Finally, engine in the Fall of 1994. I had a problem with the brakes from the start and made repeated trips to the service department to no avail. Finally, a young mechanic suggested I leave the car with him for a few days. He, after three years, numerous visits and 53,000 miles discovered that the car had a hairline crack in the master cylinder. The car was taken under the lemon law and I received my money back. However, the real story is how I was treated by the entire staff at Bowman Chevrolet. I was treated like royalty and made to feel special whenever I went there. No one got tired of seeing me or hearing my complaints. I live in Columbus, GA now and we know if we buy another Chevrolet like we expect to do, it will definitely be from Bowman of Clarkston, MI <br><br>Nathaniel Harris - A very satisfied customer More

Used them to drop off my GMAC lease car (not a Chevrolet). I forgot a key fob, and had it dropped off the next day. The person who was given the fob proptly forgot about it and GMAC tried to charg Chevrolet). I forgot a key fob, and had it dropped off the next day. The person who was given the fob proptly forgot about it and GMAC tried to charge me for loss. Eventually after several phone calls they returned the keys to GMAC and the charge was removed. More