Bowman Chevrolet - Service Center

For all the good people at Bowman Chevrolet . Dom and the rest of the guys that took time to get me a Chevrolet Silverado a very nice truck also the hard work from Dom for taking his time back and Dom and the rest of the guys that took time to get me a Chevrolet Silverado a very nice truck also the hard work from Dom for taking his time back and fourth across the street doing all the right things for me to purchase a vehicle.I personally would recommend anyone to buy or lease from you . More

Worst service department and management! There sales team here gets 3.5 🌟 only because they are not trained properly on the insurance products that they sell. My sales representative sold me There sales team here gets 3.5 🌟 only because they are not trained properly on the insurance products that they sell. My sales representative sold me wheel and tire insurance with my new lease, ensuring me that a hundred percent of any damage to my wheels and tires would be covered. This is completely untrue. I don't believe that my sales representative lied to me, I simply think he was not trained properly. After hitting a pothole and damaging my tire I brought my lease in to the service department to be fixed. That's when the real frustration began. I was first told it would take at least two days before they could look at it. After 3 days I received a phone call saying they had to do a diagnostic on the car that would cost $115 in which I completely objected. A couple days later I received another phone call that an all wheel alignment needs to be done and would cost yet over another hundred dollars. Again I objected, stating that the sales representative told me a hundred percent of cost would be covered through the insurance policy I purchased. At this point I wanted to discuss my frustrations with the general manager, Rhonda, and I was sent to her voicemail. Rhonda showed how much she cares by NEVER returning my phone call. This to me shows how much management cares about their customers. After it took this horrible service department over two and a half weeks to fix a flat tire I still had to pay $85 for the alignment. I noticed right after pulling out of the dealership that my car was pulling to the right. I called and talked to one of the service managers asking what their guarantee was on what I had just paid for. Even though I should not have had to pay because of the insurance policy I bought. I was told that the car is tested before it leaves the lot and that it is not guaranteed. So basically I just threw $85 down the toilet. This also shows how poorly trained Bowman Chevrolet technicians are. This is by far the worst service department I have ever dealt with at a dealership where management can care less about their customers. More

Always, a Pleasure and a Positive Learning Experience Here - I have leased two fine vehicles from Bowman Chevrolet and the professional staff as well as its managers and directors have made these experiences a d I have leased two fine vehicles from Bowman Chevrolet and the professional staff as well as its managers and directors have made these experiences a delight as well as a positive learning experience. Joe and Doug as well as Ashley are experienced 'pros' in sharing their experience and knowledge with any client who asks questions. The positive atmosphere of the showrooms as well as the excellent service department and all of its staff make for a pleasurable experience. The service area is immaculate and the staff is extremely friendly and willing to go 'that extra mile' to ensure that the client is totally satisfied with its professional staff and any necessary work needed. "Loaner' cars are always available in one form or another to make sure that the customer has a means of transportation when their respective vehicle is on the 'rack.' I will only deal with Bowman Chevrolet and never with dealers in the Flint area. Thank you! More

Under staffed 2 issues. I have a noise in either the front half shafts or driveshaft that I wanted investigated. Dealership rep called me and stated that they would 2 issues. I have a noise in either the front half shafts or driveshaft that I wanted investigated. Dealership rep called me and stated that they wouldn't have a tech available to look at that issue for 3 weeks. So I couldn't complete that part of my service. Also, oil change and tire rotation took about 2 hours, much longer than in previous service appointments. Ron Mervyn explained why there was a delay and did apologize for the inconvenience. And, Ray Shaffer was very helpful in answering my questions. More

Equinox Engine Issues Thank you to Dom Damkoehler who assisted in issues we were having with our GMC Equinox. We were trying to sell our vehicle due to these issues. Dom Da Thank you to Dom Damkoehler who assisted in issues we were having with our GMC Equinox. We were trying to sell our vehicle due to these issues. Dom Damkoehler worked with me and found service recalls that allowed us to get our entire engine changed free of charge. They went over and above to assist us in this process and have the engine changed in an expedited time frame. Excellent dealership and staff that car about their customers. Thank you John Bowman and Dom Damkoehler. More

Aimee Sloas Lets face it, most people do not like dealers...well they clearly haven't been to Bowman! Aimee has a personal touch that makes you feel like the mos Lets face it, most people do not like dealers...well they clearly haven't been to Bowman! Aimee has a personal touch that makes you feel like the most important person in the room, (even when they are swamped, which is almost all the time!) She knows her vehicles in and out and takes the time to leave you walking away with a smile. Top notch. More

Great Service Experience!! Ronald Mervyn was my service advisor; I have had dealings with him before and he was the main reason I switched from Liberty Chevrolet to Bowman. Exce Ronald Mervyn was my service advisor; I have had dealings with him before and he was the main reason I switched from Liberty Chevrolet to Bowman. Excellent employee!!! I cannot say enough good things about him. I hope Bowman values him as one of their outstanding employees as much as I appreciate how he takes care of my service needs. Thank you, Ron! More

Good Dealership! I just turned in a lease from another dealership and got a Equinox from Bowman. The staff there are very nice and my salesman was very helpful and ans I just turned in a lease from another dealership and got a Equinox from Bowman. The staff there are very nice and my salesman was very helpful and answered any questions I had. I have already recommended them to other people! More