Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Bristol Toyota
Swansea, MA
951 Reviews
Bristol Toyota is not just bigger...it's BETTER! Our family of great employees has helped Bristol Toyota grow and expand for the last 34 years by providing world-class customer service. Bristol Toyota is the only Toyota dealership in New England that has won Toyota's President's Award for more than 33 consecutive years.
Please visit our new, state of the art Toyota dealership campus in Swansea, MA., at 2283 Grand Army Highway, Route 6, just off Exit 2 I-195.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 951 reviews
April 05, 2016
Worth the trip!! Drove all the way from Syracuse, NY. Very personal, helpful and knowledgeable staff. Great experience from start to finish! Definitely worth the trip Drove all the way from Syracuse, NY. Very personal, helpful and knowledgeable staff. Great experience from start to finish! Definitely worth the trip to save some money and drive away in a great new car! More
by Sarah La
Employees Worked With
Jimmy Lane, Sharon Jorde
April 05, 2016
Jes Brownell has always been a pleasure to deal with. Everyone at the dealership makes you feel comfortable and they go out of their way to take care of you. This is the 3rd vehicle my husband and I have Everyone at the dealership makes you feel comfortable and they go out of their way to take care of you. This is the 3rd vehicle my husband and I have purchased from Bristol Toyota. More
by Madeleine Pencak
April 04, 2016
It's been a real pleasure dealing with a salesman who is interested in pleasing his customer versus holding us hostage until we walk out frustrated. I would be happy to recom dealing with a salesman who is interested in pleasing his customer versus holding us hostage until we walk out frustrated. I would be happy to recommend Bristol Toyota and the salesman to anyone that is looking to buy a new car. More
by happy customer
Employees Worked With
Raymond Howard
April 01, 2016
Recent Purchase This is my 5th car purchase at Bristol Toyota and 4th car purchased from Steve. I wouldn't drive any other brand! Steve is wonderful ;) This is my 5th car purchase at Bristol Toyota and 4th car purchased from Steve. I wouldn't drive any other brand! Steve is wonderful ;) More
by murphy6b
Employees Worked With
Steven Axtell
March 31, 2016
Second Time Around This is the second Toyota Camry I have purchased from Bristol Toyota. Rodrigo Santos was recommended to me and he was just wonderful in getting me in This is the second Toyota Camry I have purchased from Bristol Toyota. Rodrigo Santos was recommended to me and he was just wonderful in getting me into the car I wanted. He is kind, courteous, informative and very patient. He and the staff at Bristol Toyota are very professional and efficient and made the experience of buying the Camry an enjoyable one. I will certainly recommend Rodrigo Santos and Bristol Toyota to anyone buying a car. More
by raso, marie710
Employees Worked With
Jimmy Lane, Finance Manager, Rodrigo Santos
March 31, 2016
New Car Purchase It is my 2nd time buying a new car from Bristol Toyota . Great Service , Great Brand . Always a pleasure to do business with , Thank You ***** It is my 2nd time buying a new car from Bristol Toyota . Great Service , Great Brand . Always a pleasure to do business with , Thank You ***** More
by Prius4Me
Employees Worked With
JR Rocha
March 30, 2016
Excellent service with very knowledgable and friendly people The individuals that worked with us at this dealership were friendly, knowledgable, good listeners and willing to take into consideration what our nee The individuals that worked with us at this dealership were friendly, knowledgable, good listeners and willing to take into consideration what our needs were. I did not feel like I was being pressured to buy a car or accessories that I did not want. They completed all tasks in a timely manner. Their enthusiasm, patience and friendly demeaner made this a pleasant experience. I will highly recommend this dealership to all my friends and family. More
by Bought two cars in one week
Employees Worked With
Keith lincoln and Ray Howard
March 29, 2016
Buying a new auto It was a easy and happy experience buying a new vehicle from Bristol Toyota. Dealing with Jes and his crew made buying a new Avalon a fun and enjoyab It was a easy and happy experience buying a new vehicle from Bristol Toyota. Dealing with Jes and his crew made buying a new Avalon a fun and enjoyable time. More
by Sherwin Wexler
Employees Worked With
March 28, 2016
Not very helpful with Pre-owned vehicles not very happy with my preowed purchase . When I agreed to buy the vehicle I mentioned several issues with the vehicle and was told that service de not very happy with my preowed purchase . When I agreed to buy the vehicle I mentioned several issues with the vehicle and was told that service department would take care of them . Supposedly they serviced the vehicle and currently experiencing the same issue. More
by Not happy
Employees Worked With
Ray Howard
March 27, 2016
2013 Avalon hybrid This is the first time I have bought a car from a dealer and walked away feeling good. My sales person jes made the transaction painless and was very This is the first time I have bought a car from a dealer and walked away feeling good. My sales person jes made the transaction painless and was very helpful. I will be going back to Bristol Toyota for my next car. More
by Waynelar1
Employees Worked With
