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Bristol Toyota

Swansea, MA

4.8
951 Reviews
Bristol Toyota is not just bigger...it's BETTER! Our family of great employees has helped Bristol Toyota grow and expand for the last 34 years by providing world-class customer service. Bristol Toyota is the only Toyota dealership in New England that has won Toyota's President's Award for more than 33 consecutive years. Please visit our new, state of the art Toyota dealership campus in Swansea, MA., at 2283 Grand Army Highway, Route 6, just off Exit 2 I-195.
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2283 Grand Army Highway

Swansea, MA

02777

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Showing 951 reviews

February 03, 2016

Awesome, Hassle Free Car Buying Experience From the initial Email inquiry, to receiving the keys to my new, 2016 Tacoma, I was glad I choose Bristol Toyota. The sales person, Sharon Jorde, was More

by truckdude
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sharon Jorde
Feb 03, 2016 -

Bristol Toyota responded

Thank you for your recent purchase and for your feedback regarding your experience. I'm excited to know that your experience was an "awesome, hassle free car buying experience." We look forward to providing your ongoing service needs in the future. Thanks again, Mike Hills GM

February 02, 2016

Buying first car I was purchasing my first car And I found the whole process to be very easy for someone like myself that didn't know much about buying a car More

by mmp1994
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Gomes
Feb 02, 2016 -

Bristol Toyota responded

Thank you for choosing Bristol Toyota for the purchase of your very first vehicle. Congratulations. Enjoy your new ride. Mike Hills General Manager Bristol Toyota

February 02, 2016

The Best Dealership I have bought many vehicles over the past 30+ years from Bristol Toyota. I highly recommend shopping here before going anywhere else. The service is o More

by Deb Clark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Axtell
Feb 03, 2016 -

Bristol Toyota responded

Wow! Thanks for over 30+ years of loyalty to Bristol Toyota. We truly appreciate both your feedback and your continued patronage. Regards, Mike Hills General Manager

February 01, 2016

Bristo toyota This is only the second time in my life that I purchase a car from a dealership. Everyoneat Bristol toyota was very kind and pleasent. We were very ha More

by Pauline Palazio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Axtell
Feb 02, 2016 -

Bristol Toyota responded

I'm happy to learn about your recent purchase experience. I'll be sure to share your comments with Steve Axtell. Thank you also for referring your friends, neighbors, and relatives. We truly appreciate it. Regards, Mike Hills GM

January 31, 2016

My experience was good They have good sales people in general. Initial sales contact needs to be trained on follow up with customers. Overall experience wad good. Xxxxx xxx More

by Ayo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lynda Ramsay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jes Brownell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Gomes, John Dandrea
Feb 02, 2016 -

Bristol Toyota responded

We appreciate your feedback. We will continue to work on improving our sales process so that followup and communication are better. Regards, Mike Hills

January 31, 2016

Great! Great customer service great help to me and my family would recommend to anyone looking to get a great new car ! Helped along us the entire way from h More

by Cleocadio21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Gomes
Feb 02, 2016 -

Bristol Toyota responded

Thanks for the recommendation. We will take great care of anybody you send us just like we treated you. Sincerely, Mike Hills GM

January 31, 2016

Courteous and very pleasant to work with! I found the vehicle I was looking for online and worked with Sharon Jorde from start to finish. Sharon was a pleasure to deal with! I never felt any More

by cindysoxfan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon Jorde
Feb 02, 2016 -

Bristol Toyota responded

Thank you for providing feedback on your recent purchase. And thanks for purchasing your vehicle from Sharon Jorde and Bristol Toyota.

January 31, 2016

Overall excellent first car buying experience! This was my first car buying experience and it was nothing short of excellent! Everyone that I came into contact with was friendly and truly cared abo More

by Michaela123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
, Mike Hills, John Dandrea
Feb 02, 2016 -

Bristol Toyota responded

Thank you for the feedback regarding your buying experience. Enjoy your new vehicle.

January 29, 2016

Friendly and Laidback I have purchased my second car from Steve Axetel at Bristol Toyota and will most like get several more from them when I need to. The entire process is More

by SteveP419
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jes Brownell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James in Financing, Steven Axtell, Mike Hills
Jan 30, 2016 -

Bristol Toyota responded

Thank you again for your continued loyalty and patronage. I will be sure to share your opinions and comments with our staff and especially Steve Axtell. Regards, Mike Hills General Manager Bristol Toyota

January 29, 2016

Great sales team all around! This wasn't my first time in the car-buying rodeo. I've bought many and have seen my very fair share of very UN-fair dealers. Then enter Bristol Toy More

by mwish
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lynda Ramsay
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Lotero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Lane (Finance), John Gomes, Sharon Jorde
Feb 02, 2016 -

Bristol Toyota responded

Thank you for your patronage and your feedback. I'm glad to hear that your purchase experience was a positive one. That's what we strive for. Enjoy your new car and please say hello when you are back for service in our new location in Swansea. Regards, Mike Hills GM

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