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Bristol Toyota

Swansea, MA

4.8
951 Reviews
Bristol Toyota is not just bigger...it's BETTER! Our family of great employees has helped Bristol Toyota grow and expand for the last 34 years by providing world-class customer service. Bristol Toyota is the only Toyota dealership in New England that has won Toyota's President's Award for more than 33 consecutive years. Please visit our new, state of the art Toyota dealership campus in Swansea, MA., at 2283 Grand Army Highway, Route 6, just off Exit 2 I-195.
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2283 Grand Army Highway

Swansea, MA

02777

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Showing 951 reviews

February 11, 2011

My family went to Bristol Toyota in search of a used car, like a Rav4 within a certain price bracket. We have bought a car here before and the quality of our service was still great. We walked out with a Hig More

by AaronMC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Axtell , Steven Axtell
February 10, 2011

Living in Newton, MA with three young kids, my wife and I decided it was time to buy a minivan. At first we intended to purchase a new 2011 Toyota Sienna XLE or Limited trading in either our Prius or Lexus More

by jglanvil
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paula Fragata, Barbara Azevedo
Mar 10, 2011 -

Bristol Toyota responded

Thank you SO much! We very much appreciated your confidence in us, not only with your vehicle and taking that drive but also with "babysitting" which is a very important job -and we enjoyed your family very, very much! :) We hope that your new Sienna will bring you many years of driving pleasure! Kind regards, Barbara, Paula and the entire staff at Bristol Toyota Scion

January 31, 2011

This is the kind of dealership any person purchasing a car should visit. Bristol Toyota's non-pushy, non-threatening approach and friendly staff made a very tough decision, a quite easy one. I would hig More

by PaulieP11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Paula Fragata
January 26, 2011

On many occasions I have had the pleasure of dealing with Stephanie Dietz in the service department at Bristol Toyota and I just wanted to say that she is the best employee that you have in that department!! More

by Basenjidog0202
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephanie Dietz
January 13, 2011

First of all, I hate buying cars. I hate the First of all, I hate buying cars. I hate the gamesmanship: I hate being made to feel like a Supplicant, or an addict in need of a fix; I ha More

by davecuddy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barbara Azevedo, Brian Peruggi, Steve Blakely
November 09, 2010

Barabara and Buddy were very friendly and helpful(not at all sleazy like other dealers we visited). They were not pushy and they were very responsive--both in timeliness, positive/good answers and attitude More

by MJAMW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Buddy Bettencourt and Barbara Azevedo
October 10, 2010

My experience with Bristol Toyota was great! I was considering a new car purchase because of the great end of year prices, incentives and financing going on. I wasn't convinced it was the right time More

by travlinman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Peruggi, Barbara & Ana
October 05, 2010

I had a great buying experience at Bristol Toyota. All the employees I dealt with were extremely friendly, knowledgeable, and helpful. I feel that I got an excellent deal on my new Toyota truck and there More

by chrissutter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Bruce, Jes, Anna
October 04, 2010

Before I called Bristol Toyota I wasn't sure if I was ready to purchase a vehicle yet. I got Steve Axtell on the phone and described what I was looking for and after a few trips back and forth to the lot More

by jpawelczyk
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Axtell , Steven Axtell
September 11, 2010

Steve Axtell, the salesman who handled my purchase was very patient and thorough in answering my questions and very helpful during the entire process. I have had all service and maintenance performed at More

by doto
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephanie Dietz
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