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Bristol Toyota

Swansea, MA

4.8
951 Reviews
Bristol Toyota is not just bigger...it's BETTER! Our family of great employees has helped Bristol Toyota grow and expand for the last 34 years by providing world-class customer service. Bristol Toyota is the only Toyota dealership in New England that has won Toyota's President's Award for more than 33 consecutive years. Please visit our new, state of the art Toyota dealership campus in Swansea, MA., at 2283 Grand Army Highway, Route 6, just off Exit 2 I-195.
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2283 Grand Army Highway

Swansea, MA

02777

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Showing 951 reviews

April 13, 2009

AA came and jump start my car in my garage because there was no light or any sign of life in my 1994 Toyota Camry. I drove it directly to Bristol Toyota Scion. David Anderson took my car in right away and t More

by 1994sunfirered
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Anderson and Stephanie
April 06, 2009

We bought an Avalon-Limited as a retirement car and treat after open heart surgery. Steve compentently answered our questions, showed us respect throughout the process, and went the extra effort when the off More

by Joseph O'Brien
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Blakely
March 31, 2009

Received a card about this online rating service so I checked out the prior reviews. Obviously, Bristol Toyota is getting some great reviews and for good reason! This a best kept secret in the East Bay More

by cliff63
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve B,Dave A,Bob,Steve A.
March 31, 2009

Purchasing a car from this dealership was efficient, fast, and painless! Brian was amazing and closed the deal within 24 hours. He ordered me a brand new car and held it until I was ready for delivery More

by compucall
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian and Steven
March 24, 2009

Steve Axtell knows the meaning of customer service. I have been shocked by the lack of focus on customers these days but Steve understands a retail experience should be all about THE CUSTOMER! He is know More

by Kendra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Axtell
March 23, 2009

by far the best dealership experince i've had . i shopped online for a certified truck and contacted those dealerships closest to me . There were 5 within a 250 mile radius that had in stock the tacoma truck More

by tacoma03
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
barbara , ana , brian , jessie
Apr 09, 2009 -

Bristol Toyota responded

Hello There! Thank you so much for traveling all the way from NY as well as for filling our dealerrater for us! It was my pleasure and an absolute privilege working for you! I was pleased to read that you felt you were well assisted and it was certainly my pleasure working with you online as well as in the dealership! Keep in touch 'Tacoma03' and if there is anything else I can do for you please don't hesitate to call or email. You know I am online almost 24/7 and have my Blackberry when ever I am out of the dealership! In the email if you just put in your cell #. I can click on it and call you immediately! Many thanks from all of us at Bristol Toyota Scion! Kind regards, Barbara Azevedo Internet Sales Manager Bristol Toyota Scion 401-253-2100

March 20, 2009

I have been discussing with Barbara about a Rav-4 sport. She is just such a joy to talk with and a wealth of knowledge about her job. I had question that I had asked about her about in an email on a sunday More

by deedee66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barbara Azavedo
March 20, 2009

It was time for service. I stopped in with the intention of making an appointment for a future day. Much to my surprise and pleasure Bob told me he could work me in right then and there. This was great for More

by richterahr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Souza, Dave, Bruce Szumita
March 19, 2009

The internet quoting process and personal follow-up phone calls made a difference in my decision of which dealership to work with. Barbara was very personable and enjoyable to speak to by phone and also res More

by dinalyoung
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barbara Azevedo
March 17, 2009

I live in MA but have many friends and family in RI that I visit on the weekends, and after looking for a new car at various dealerships in my area and having no luck, a friend suggested I check out Bristol More

by dfam
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian Schwartz
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