Bristol Toyota

I have been a loyal TOYOTA customer for 25 years, 18years I have been a loyal TOYOTA customer for 25 years, 18years with Bristol Toyota. The most important thing I can say is CUSTOMER SERVICE. Dave A I have been a loyal TOYOTA customer for 25 years, 18years with Bristol Toyota. The most important thing I can say is CUSTOMER SERVICE. Dave Anderson and his staff are the essence of customer service. You hear horror stories about bringing your vehicle to "the dealer" for service, ie get what you don't need, over pricing, just another customer etc. that is so not true about Bristol Toyota. I have always been treated like my car was the only one there to be serviced. If I have a question about what they did, it is explained to me in language I can understand ( not that I am an idiot, or "a women"). My houshold has purchased 5 cars in the last 9 years from Bristol, and had service on all of them, plus my older Toyotas that we not bought there. If that doesn't say it all I don't know what else to say but,KEEP UP THE GOOD WORK, AND I am due for a new vehicle in 2010. Thank you Ellen Rawding. More

I have dealt with Bristol Toyota for over 20 years. Excellent service keeps me coming back. In my opinion the Service Dept. is always on the front line. It may take a few hours to purchase a car but Excellent service keeps me coming back. In my opinion the Service Dept. is always on the front line. It may take a few hours to purchase a car but it takes 4 or more years to maintain it. Dave Anderson through the years has demonstrated that he is dependable, honest, professional & extremely knowledgeable about Toyota vehicles. I appreciate the convenience that this dealership has to offer when it comes to service. I usually call up at the last minute to schedule a maintenance appointment & they have always taken me in when I WANT TO COME in! My car gets repaired in a timely fashion & Dave always calls to let me know what's wrong, the cost and would I like to repair it. I appreciate him keeping in touch with me so while I'm at work I need not think about my car. Thanks for the continuous great service. Dave Anderson is a great asset to the dealship. More

I have not purchased a new car for about fifteen years. I went to a few dealerships. Then I decided to look online. After looking at several dealerships, I settled on Bristol Toyota. I printed out a cou I went to a few dealerships. Then I decided to look online. After looking at several dealerships, I settled on Bristol Toyota. I printed out a coupon. Then I spoke to the internet manager, Barbara Avezedo and set up an appointment with Julian. The next day I met Julian, drove the corolla, agreed on a price, and bought a new car. It was a very easy purchase. The dealership is staffed with friendly, attentive people. I had to have a tire replaced because I hit a pot hole which split the tire. I had an appointment and it was replaced in no time at all. Great dealership. More

I have dealt with Steve Blakelee for my last two cars and wanted to work with him again. Unfortunately he was out because of a work-related injury but when I contacted him, he agreed to come in and meet me wanted to work with him again. Unfortunately he was out because of a work-related injury but when I contacted him, he agreed to come in and meet me despite his injury. He gave the staff permission to give me his cell phone and home phone and we set up a time to meet that was convenient to me. I would never deal with any other dealership or salesperson. It was obvious that the sales team at Bristol Toyota works as a team because they were able to help us because he was unable to write because of his broken arm. More

My family has bought several cars from Bristol Toyota over the years. Why? Because of Steve Axtell. Steve is excellent at his job. He is courteous, profesional, and knows his product. Steve's attention t over the years. Why? Because of Steve Axtell. Steve is excellent at his job. He is courteous, profesional, and knows his product. Steve's attention to detail is remarkable. The service dept. at Bristol Toyota is excellent also. As long as Steve Axtell is at Bristol Toyota my family and I will continue to buy there (7 cars so far). Steve Axtell is truely an asset to Bristol Toyota and we would recomend him everytime to anyone! More

Greeted at door. Curtious and professional sales force. Our salesperson was very knowledgeable about the product and the dealership. Mr. Axtell went out of his way to ensure we were delighted with our purc Our salesperson was very knowledgeable about the product and the dealership. Mr. Axtell went out of his way to ensure we were delighted with our purchase. The staff and financial department were very helpful and friendly throughout the entire process. We are very pleased with our purchase and would recommend this dealership and salesperson to our friends and associates. More

We had visited all the local Toyota dealerships to lease a new Camry (we had a 4 Runner whose lease was expiring). Bristol turned out to be the best, not only in terms of price, but in terms of the quality a new Camry (we had a 4 Runner whose lease was expiring). Bristol turned out to be the best, not only in terms of price, but in terms of the quality of their presentation as well. Jesse, our salesman, was great....no high pressure and he knew the product and services extremely well. We also met Brian, the Finance Manager, and had a similar experience with him. Having leased two vehicles at a time for the past 20 years, we've had the occasion to go through this process quite a few times. Some turned out to be good experiences, some were not so good. This was our first experience with Bristol and it turned out to be the best. Stay tuned, Jesse and Brian, we'll be back soon. More

I have been a loyal customer of Bristol Toyota since 1995 when I purchased my first Corolla. I had 319,000 miles on my Corolla and it was time to purchase a used/new vehicle. I went to Bristol Toyota to purc when I purchased my first Corolla. I had 319,000 miles on my Corolla and it was time to purchase a used/new vehicle. I went to Bristol Toyota to purchase a "used" Corolla that I checked out on their website. I called them that day and made an appointment to see Jesse/Sales that night. He was able to get me into a "new" Corolla (6 miles) that was close to the price of the "used" (8,000 miles) that I was looking at. I purchased the vehicle that night and delivery was the following night after work. When I got the car home that night, I noticed there was a minor dent in the hood. I called the Sales Mgr immediately and he advised me to bring the vehicle in the following day so they could look at it. They inspected the damage and made an appointment for me to bring the car in to have their "dent specialist" remove the dent. To my amazement, it was removed and you CANNOT tell that the dent was ever there. I'm totally happy with the service/support that I have received from the Sales Dept. and I already know and expect the same service/support from their Repair Dept. for years to come. More