Buchanan Subaru
Pocomoke City, MD
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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I was extremely impressed by Buchanan Subaru and our Salesman, Rob Creel. From the moment we walked into the dealership, we were treated with the upmost respect and professionalism. Rob walked us throug Salesman, Rob Creel. From the moment we walked into the dealership, we were treated with the upmost respect and professionalism. Rob walked us through the process of selecting the best car for our needs and explained all the next steps. Honestly, everyone at Buchanan made sure our buying experience was exceptional. They have a customer for life. More
My wife and I have purchased 3 Subaru's from Buchanan since 2017. We love Subaru and the Buchanan in particular. Rob Creel is an excellent sales professional who helped me when I traded up to a 2021 Fo since 2017. We love Subaru and the Buchanan in particular. Rob Creel is an excellent sales professional who helped me when I traded up to a 2021 Forester. Mindy in service has always been there for us. She has been helpful with routine maintenance and also minor emergencies such as unexpected flat tires. It is truly a pleasure to deal with a truly professional organization that appreciates your business. More
Two vehicles from this dealership and another services there prior. Nothing but outstanding customer service every time !! there prior. Nothing but outstanding customer service every time !! More
The Service Department went above and beyond during a recent repair of my Outback. They are a very courteous and happy bunch. Importantly, I trust them to do a good job, and to treat me fairly. recent repair of my Outback. They are a very courteous and happy bunch. Importantly, I trust them to do a good job, and to treat me fairly. More
My wife and I were treated by the most kindest people at Buchanan Subaru. When we needed help, they all rolled up their selves and asked “ How can we help you”. It was so refreshing not to be told how thei Buchanan Subaru. When we needed help, they all rolled up their selves and asked “ How can we help you”. It was so refreshing not to be told how their “policy” work, but how people work to solve a problem. We live in Cape Charles VA and have new friends in Pocomoke City. Don’t hesitate, buy your next car here! WE Did! More
SERVICE DEPT Mindy at Buchanan Subaru is fantastic. My husband & I were traveling and found a bolt in my tire. We stopped at Buchanan & Mindy greeted us with a war Mindy at Buchanan Subaru is fantastic. My husband & I were traveling and found a bolt in my tire. We stopped at Buchanan & Mindy greeted us with a warm & friendly smile. We didn't have an appointment, but we were in & out of the in less than 30 minutes. The waiting room and clean and comfortable. Excellent experience!!!!! More
Best experience ever. We have purchased multiple used vehicles over the years and this was the first time that we did not feel bullied into buying a car we didn't want. The We have purchased multiple used vehicles over the years and this was the first time that we did not feel bullied into buying a car we didn't want. The people listened to us and did not try to just make a sale, but actually tried to get us what we wanted. They went above and beyond to get me a car that I love. I will recommend them to anyone and if I ever need another vehicle I will deal with them again. More
A very pleasant car-buying experience I usually dread buying a new car but I found Mark Layne to be a knowledgeable and entertaining salesman. He answered all of my questions and found me I usually dread buying a new car but I found Mark Layne to be a knowledgeable and entertaining salesman. He answered all of my questions and found me the perfect car. His demonstration of the Subaru Eye Sight package was so convincing that I decided that I totally needed to have it. I love my new Subaru. More
I was lied to several times by these people. I was lied to from the price of the vehicle , to tie-rods and ball joints needing to be fixed when I drove it off the lot and them "ordering the parts I was lied to from the price of the vehicle , to tie-rods and ball joints needing to be fixed when I drove it off the lot and them "ordering the parts". I called them back to see where the parts are, they said the ball joints and tie-rods were within specs and would not fix them. That is NOT what they told me when I bought it! More
Great Service, Great Price! Eddie Mears and all the folks at Buchanan Subaru have been wonderful to work with. We've received good prices and amazing service on two new vehicles Eddie Mears and all the folks at Buchanan Subaru have been wonderful to work with. We've received good prices and amazing service on two new vehicles, one used and one bought elsewhere but serviced. I've referred many customers to them and they are also delighted!! More