Burlington Hyundai

Smoothest experience ever This 2016 Hyundai Tuscon will be my 3rd car I've gotten from this dealership. My second Hyundai Tuscon and a Sonata from Dodge city years ago. I wen This 2016 Hyundai Tuscon will be my 3rd car I've gotten from this dealership. My second Hyundai Tuscon and a Sonata from Dodge city years ago. I went in to see if I qualified for the key for key exchange program fully expecting to leave with my same car. Fred was outside (probably waiting for a customer :) ) and greeted me and my son when we stepped out of my car. He was very polite, extremely personable and knew a lot about the car I was interested in and what cars were available to meet my needs. He was patient and explained everything also answering all my questions, honestly on top of that. He didn't put any pressure on me and made every effort to get the car I wanted. My son, who is 6, accompanied me. Fred was nice to and treated him very well and even gave him treat because he was being good. My son later commented on how nice he was to him. I was also introduced to Mike who was very pleasant as well. He stopped by Fred's desk and took the time to address the concerns for my situation. He worked out a deal that fit my budget and I exchanged my old keys for new ones! Lastly, my finance guy was Rene and he introduced himself before I got to his office which was a pleasant surprise. He thoroughly explained all the documents sometimes twice if I had a question. He was kind to both me and my son as well. Overall, the experience was the smoothest car buying experiencing ever. The entire staff was great. I think I was in and out in 2 and a 1/2 hours. I would recommend this group to every one and continue to visit this dealership. THANKS!!!! More

Inquiry about Trade In/ Car purchase I went into this dealership to inquire about how much a new Elantra would cost, the best deal I could get, and what type of trade in value I could get I went into this dealership to inquire about how much a new Elantra would cost, the best deal I could get, and what type of trade in value I could get for my Tuscon. Rob Williams great to work with. The manager gave us a great deal and a generous trade in offer. Even though we decided to not downsize our car, we definitely will be back when we are ready to buy our next car. More

great sales person We have a past relationship with Marc Dinetz and he is very personable and patient with the details of purchasing an automobile.He spent a considirabl We have a past relationship with Marc Dinetz and he is very personable and patient with the details of purchasing an automobile.He spent a considirable amount of time walking us through the whole process.This is the 4th hyundai we have bought at your dealership and we will recomend you to our friends-Claire and Bill Holt More

Excellent customer service I had a great experience at Hyundai City. I went to see if buying a new car would be possible based on my budget, and 4 hours later, left with a bran I had a great experience at Hyundai City. I went to see if buying a new car would be possible based on my budget, and 4 hours later, left with a brand new car. Fred and all the other employees I encountered were great. They were interested in making a sale, but also in myself as a customer. They worked with me and were not pushy or rude. Once the sale was complete, Fred made sure all the little details were taken care of to get us in our new car as soon as possible. Great experience overall. More

The salesman Marc ls in my book, the perfect salesman. His ability to antisipate my needs is truly refreshing and offer the right choices without wasting time is Marc ls in my book, the perfect salesman. His ability to antisipate my needs is truly refreshing and offer the right choices without wasting time is a welcome relieve from those who seems to be reciting from a cript.. when I walk in the show room, it was only to ask a question but instead I drove out in a brand new ride and I could not be happer. More

Great dealership! I had the pleasure of buying my first car from Robert Carapella just a couple of days ago and I must say that I have no regrets! He was very helpful a I had the pleasure of buying my first car from Robert Carapella just a couple of days ago and I must say that I have no regrets! He was very helpful and kept a smile on his face the entire time! I would definitely recommend him and the entire dealership to anyone who is looking to buy an affordable, good-running car! Rene was also very nice, I was very pleased with the whole establishment and their exemplary customer service skills! More

good staff; good experience overall great place to purchase and maintain car; will return; will recommend to friends and family for purchase/lease of new and preowned cars; thank overall great place to purchase and maintain car; will return; will recommend to friends and family for purchase/lease of new and preowned cars; thank you very much More

Great Customer Service My experience was very good. Robert was very professional and may the experience of buying a new car very easy. we would recommend the dealership t My experience was very good. Robert was very professional and may the experience of buying a new car very easy. we would recommend the dealership to friends. More

exemplary customer service experience We have purchased and leased more than 10 vehicles from this dealership. They go above and beyond in all areas of customer service. This is only secon We have purchased and leased more than 10 vehicles from this dealership. They go above and beyond in all areas of customer service. This is only secondary to the unlimited untroubled experience we have had with each Hyundai vehicle. More than 10 vehicles and not a single ongoing problem. I don't know how many car companies can boast the same. We will definitely be back for cars 10, 11, 12 and beyond. More

thank you John Dehart My experience with John Dehart couldn't have been better ! He was told what I wanted how much I wanted to spend , within minutes we had a deal I was My experience with John Dehart couldn't have been better ! He was told what I wanted how much I wanted to spend , within minutes we had a deal I was satisfied with. thank you John More