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California Motors Direct - Santa Ana

Santa Ana, CA

3.3
80 Reviews

2345 N Grand

Santa Ana, CA

92705

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Showing 80 reviews

March 19, 2018

First time experience This was my first time visiting a California Motor Direct and probably my last. The reason why I probably wouldn't go back is because they don't have More

by Jlife22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
James and Francisco J
Jul 11, 2020 -

California Motors Direct - Santa Ana responded

Hi Jlife22, my name is Kenny in our Customer Service Department. Thank you for sharing your experience with us. We are constantly looking for ways to improve our customer service. I would love speak to you over phone to discuss your experience in further detail. Please give me a call at your convenience 909-529-5900. Thank you!

November 28, 2017

No value to customer I went to see a car on last Friday. I wanted to see Chevy Cruize. On website they mentioned as no damage on car. Clean Car Fax. When he ran the re More

by rahul102030
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I dont' remember name
Jul 11, 2020 -

California Motors Direct - Santa Ana responded

Hi rahul102030, my name is Kenny in our Customer Service Department. Thank you for sharing your experience with us. We are constantly looking for ways to improve our customer service. I would love speak to you over phone to discuss your experience in further detail. Please give me a call at your convenience 909-529-5900. Thank you!

November 26, 2017

Defective vehicles We found a good car with low miles, under kbb value, carfax said everything was great, autocheck even scored it above the max score. I am not experien More

by commuter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
James
Jul 11, 2020 -

California Motors Direct - Santa Ana responded

Hi commuter, my name is Kenny in our Customer Service Department. Thank you for sharing your experience with us. We are constantly looking for ways to improve our customer service. I would love speak to you over phone to discuss your experience in further detail. Please give me a call at your convenience 909-529-5900. Thank you!

November 08, 2017

Scam artists Every other review pretty much sums it up. They sell junk cars, with bad financing, and overpriced add ons. They are running a scam business, which th More

by Aliyu Lecky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Carlos
Jul 11, 2020 -

California Motors Direct - Santa Ana responded

Hi Aliyu Lecky, my name is Kenny in our Customer Service Department. Thank you for sharing your experience with us. We are constantly looking for ways to improve our customer service. I would love speak to you over phone to discuss your experience in further detail. Please give me a call at your convenience 909-529-5900. Thank you!

September 13, 2017

Dmanaged vehicles, multiple added fees! **They sell DAMAGED VEHICLES** **RUN AN AUTOCHECK, will show damaged to vehicle unlike the carfax record they provide you. They tack on multip More

by Ac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Randy
Jul 11, 2020 -

California Motors Direct - Santa Ana responded

Hi Ac, my name is Kenny in our Customer Service Department. Thank you for sharing your experience with us. We are constantly looking for ways to improve our customer service. I would love speak to you over phone to discuss your experience in further detail. Please give me a call at your convenience 909-529-5900. Thank you!

June 02, 2017

Horrible I would never in my life go back to this dealer nor will I recommend anyone to buy a car here this car lot horrible service and they have Secret in h More

by Cheriel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Carlos
Jul 11, 2020 -

California Motors Direct - Santa Ana responded

Hi Cheriel, my name is Kenny in our Customer Service Department. Thank you for sharing your experience with us. We are constantly looking for ways to improve our customer service. I would love speak to you over phone to discuss your experience in further detail. Please give me a call at your convenience 909-529-5900. Thank you!

August 12, 2016

REVOLVING DOOR OF IDIOTS DOESN'T MATTER LOCAL OR OF OUT STATE, C.M.D IS A BASKET CASE FULL OF LIARS. SO GLAD I READ REVIEWS BEFORE BUYING! ESPECIALLY AFTER EXPERIENCING THE SA More

by NO FOOLING ME!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
DANIEL AND HIS PATHETIC CREW, DON'T BUDDY ME...
Jul 11, 2020 -

California Motors Direct - Santa Ana responded

Hi NO FOOLING ME!, my name is Kenny in our Customer Service Department. Thank you for sharing your experience with us. We are constantly looking for ways to improve our customer service. I would love speak to you over phone to discuss your experience in further detail. Please give me a call at your convenience 909-529-5900. Thank you!

May 31, 2016

Terrible Customer Service!! Stay away from this place. I bought a vehicle from this dealership 2-19-2016. And today is 5-31-2016. The whole transaction has been a nightmare. This business never returns cal More

by Ricardo Romero
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Carlos and Gustavo
Jul 11, 2020 -

California Motors Direct - Santa Ana responded

Hi Ricardo Roimero, my name is Kenny in our Customer Service Department. Thank you for sharing your experience with us. We are constantly looking for ways to improve our customer service. I would love speak to you over phone to discuss your experience in further detail. Please give me a call at your convenience 909-529-5900. Thank you!

June 13, 2015

They sell cars that are in crashes, patch them up and sell We bought a car for our 16-year old. They disclosed the accident but not the poor work that would never be Guaranteed by a dealer. They were combative More

by k11111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Adam
Jul 11, 2020 -

California Motors Direct - Santa Ana responded

Hi k11111, my name is Kenny in our Customer Service Department. Thank you for sharing your experience with us. We are constantly looking for ways to improve our customer service. I would love speak to you over phone to discuss your experience in further detail. Please give me a call at your convenience 909-529-5900. Thank you!

January 21, 2014

I came into the dealership after seeing a car on cars.com that I was extremely interested. After making a phone call to the dealership, and having my questions answered in a timely fashion, I scheduled an ap More

by twinturbog37s
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac
Oct 24, 2020 -

California Motors Direct - Santa Ana responded

Thank you!

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