CarShop - Hatfield

Beautiful facility. Immediately greeted by a friendly staff. Nick quickly had a vehicle ready for a test drive. No pressure, easy process from yes to ownership. staff. Nick quickly had a vehicle ready for a test drive. No pressure, easy process from yes to ownership. More

I've purchased three great cars from Carsense over the years. I've also taken friends there who made purchases as well. My recent purchase was a 2018 Mustang. After a very bad experience with Vroom, it w years. I've also taken friends there who made purchases as well. My recent purchase was a 2018 Mustang. After a very bad experience with Vroom, it was like "coming home" to Carsense and having my confidence restored that good pre-owned cars really do exist! My salesperson was so approachable and sincere, he even noticed a slight imperfection as we were looking over the car at delivery and made sure I had a "We Owe" immediately processed so it would be taken care of. Carsense is a no-pressure atmostphere that makes customers feel comfortable and at ease with their buying experience. More

Purchased a Vehicle at Car Sense Hatfield. Salesman was Ethan Bell. Experience was excellent, was able to take my time and test drive the vehicles without any pressure or hassle, .I usually do not purchase Ethan Bell. Experience was excellent, was able to take my time and test drive the vehicles without any pressure or hassle, .I usually do not purchase warranties but I did this time. A little concerned about the warranty I purchased and hope it really pays what it is supposed to pay if needed. More

I applied for financing online. That same day I got contacted by Ethan Bell. He asked me what I was looking to get. I explained I have low credit score, that I’m 6’4”, and that I must be able to fit in contacted by Ethan Bell. He asked me what I was looking to get. I explained I have low credit score, that I’m 6’4”, and that I must be able to fit in it. I also explained how I would love to have cruise control and a back up camera. After a few min he calls me back and said based on your credit and what I have told him he has a Nissan Altima S 2018. Ethan sent me a link to the website. I scheduled a time to come test drive two days later. When I arrived at the dealer the car was ready. He handed me the keys. I took it out on the road and instantly fell in love. Signed the paperwork that day. I’m very excited with my first car. I owe it all to Ethan. More

Ethan Bell was friendly without being pushy and was very helpful during the whole process. The facility was clean and everything was sanitized which made us feel safe. And I love my "new" car!! helpful during the whole process. The facility was clean and everything was sanitized which made us feel safe. And I love my "new" car!! More

DO NOT BUY THEIR ALLSTATE "Warranty". I bought a 2016 jeep grand Cherokee limited with about 47k miles on the dash from Car sense in January of 2020, 7 months later a aluminum coolant pipe started to s jeep grand Cherokee limited with about 47k miles on the dash from Car sense in January of 2020, 7 months later a aluminum coolant pipe started to spray out coolant while I was driving. I took it to a Certified Mechanic who price the work and labor at $600. The Mechanic Called my "Warranty" that car sense sold me and low be hold.. they will not Cover not even a dime. I called Car sense and low and behold...you got it. They will not cover it nor would they even discount the service. AGAIN DO NOT BUY THERE WARRTY THEY ARE OFFERING and if so really do your homework or you will regret it. More

When I stopped at Carson's I met Ray and then I met Brad and I met Ryan Ryan took care of me 100% with the car Ray and Brad got my financing through I got a Jeep limited 2017 the car is in great shape runs and I met Ryan Ryan took care of me 100% with the car Ray and Brad got my financing through I got a Jeep limited 2017 the car is in great shape runs beautifully I just want to reach out and thank them very much for their time Ray Ryan and Brad thank you guys very much Andrew neide what a very nice experience with those guys it took care of me from top to bottom that's in Glen Mills PA I would say if you're looking for a great car great price go to Glen Mills carsense great deals for almost a brand new car there More

Ethan Bell was friendly, attentive, and knowledgeable. Very nice buying experience. The facility was clean and welcoming. Great selection of cars. Great way to buy a vehicle. Very nice buying experience. The facility was clean and welcoming. Great selection of cars. Great way to buy a vehicle. More

I can't heap enough praise on CarSense Hatfield and my salesperson Ethan Bell. From start to finish the process was amazing. Straight, honest talk. Frankly, this is my second go-round. I was extremely hap salesperson Ethan Bell. From start to finish the process was amazing. Straight, honest talk. Frankly, this is my second go-round. I was extremely happy the first time - and just as happy the second time. By the way - his follow-up post purchase just reinforced my feelings. He really aims to please. I count him as a friend. More

Story time:we needed an SUV. We were looking to go on a road trip that required us to have an SUV (plus we really needed one anyway, we’ve been borrowing other people’s SUVs for things all the time) PLUS, road trip that required us to have an SUV (plus we really needed one anyway, we’ve been borrowing other people’s SUVs for things all the time) PLUS, I was starting a new job the day after our return from our road trip. My husband had previously purchased a car thru CARVANA. I guess it went ok. So once again he turned to CARVANA to buy our SUV. We ordered and financed an SUV thru them AS A RETURN CUSTOMER well in advance of our trip. We waited almost a week an a half for a vehicle that was supposedly in Philadelphia (15 min from us). The car arrived and we were forced to reject it because it was in horrible condition, had been in an accident, the bumper was hanging, dented and scratched, appeared like it had been in a flood as the interior was muddy and had dried up muddy water lines on the inside of the doors. Seats gross dirty, even dried up mucus on a seatbelt. The beige clothed roof interior was covered in mud. After 3 hours on the phone with CARVANA, we selected a second vehicle, due to arrive 8/31; that was another week and a half away. We stressed the fact we had too much on the line hanging that 8/31 was too close to our deadline (we were due to leave 9/2.) AND that it had to be delivered that day and we were trusting they would follow thru this time. We were assured that because of the first big mishap they had it escalated to corporate oversight, we were good and should not worry. The day before we were due our car delivery we got a text from CARVANA saying the delivery was delayed till AFTER OUR TRIP OR MORE, that our car was in Texas. We were so desperate to get our vehicle in time we offered to fly out to Texas to pick it up. They kept giving excuses to make us not go and were constantly placing us on hold for so long where we had to call back numerous times which prompted us to check online to see (by verifying the vin#) and found that our vehicle was re-listed in their site, and cheaper! And it was located in AZ, not TX. At that point we had enough and we declined the sale. Demoralized, and afraid of losing our trip and affecting my new job without our SUV; we came across CarSense. We found the same vehicle we attempted to buy from CARVANA, newer, 30k miles less. We filled the financing app Sunday 8/30 after midnight and got an email first thing on 8/31 at 8 am from Joe (from Glen Mills, PA CarSense), who took care of us like we were his only client, and we were approved, and had our vehicle, a 2017 Jeep Patriot, High Altitude, delivered to our door for free by 2 pm on 8/31. That’s 6 hours from applying, to financing to delivery!! Our preowned SUV was delivered to us by Joe, our salesman from the start himself and Maurizzio (also from Glen Mills CarSense) in BRAND NEW CONDITION! It had only 21k miles, not a single cosmetic issue, inside or out, leather seats, powered everything! Washed, detailed and a full tank of gas. We are so impressed by their white glove service and how they really deliver what they claim and more, how respectful and how well they treat their clients!! Here’s the comparison: CarSense gave us the same car we were trying to buy from CARVANA, except, CarSense gave us a 2017 vs a 2016, we also got a high altitude trim vs just the latitude trim CARVANA offered, we got an SUV in brand-new condition from CarSense not a jacked up car from CARVANA, with record time delivery, cheaper, CARVANA only offered an extended warranty that covered almost nothing for only 70k, which meant we would’ve been only covered for the next 20k, while CarSense offered us an extended warranty that was comprehensive for 100k/6 yrs, and THE BEST PART: we were given WAY better financing terms, as CarSense offered us an interest rate that was 7% lower than what CARVANA offered us, and CarSense delivered the vehicle in record time FOR FREE, while CARVANA charged us $590 for each delivery that never came through. We 100% recommend CarSense from Glen Mills, and Joe and Maurizzio’s excellent customer service!!!! More