CarWise Gurnee

True to their word I was in need of a newer automobile and when I saw the add, I was skeptical. But, was I wrong, the service was great! I was in need of a newer automobile and when I saw the add, I was skeptical. But, was I wrong, the service was great! More

xxxxxxxx All the too good to be true things you hear them offer on their ads are exactly that: too good to be true. Neither my nor my husband have very good cr All the too good to be true things you hear them offer on their ads are exactly that: too good to be true. Neither my nor my husband have very good credit so we knew that we were going to end up with a higher APR and monthly payment but we had hopes that Elite would be able to help us out a little bit more than another dealership could. While we did drive away with a loan and newer car, the customer service process was a nightmare. The second you drive off the lot you can’t get a single person to answer or return your calls. Amy and Kevin, the finance managers, are the absolute worst with that. If by some chance you do get to speak to someone, your question “isn’t what they normally deal with” and so and so will call you back. Which doesn’t happen. Glad the my loan has finally been funded and after over a month they finally sent mebmy license plates so I never have to deal with them again More

Professional Service My wife and I spotted a car online that we really liked, so we went to Elite Motors to take a look at it. Upon arriving, we were met with Leavon Head, My wife and I spotted a car online that we really liked, so we went to Elite Motors to take a look at it. Upon arriving, we were met with Leavon Head, our Sales Associate. He greater us with a warm smile and great eye contact. Leavon was eager to listen and to help us with the process. He showed us the car and didn't try and hide anything that was wrong with it. Needless to say, the car was flawless. We purchased the car for a great price and Leavon catered to our every need. I would highly recommend Elite Motors and Leavon Head in particular. More

Great Customer service I am a returning customer at Ellite Motors, my mom bought an SUV and she's a very hard person to please but the help of the staff and the variety of c I am a returning customer at Ellite Motors, my mom bought an SUV and she's a very hard person to please but the help of the staff and the variety of cars she was able to pick out the perfect truck for her. Thanks for your patience everyone! More

Excelent service! I want to thank Elite Motors, and specially Gerardo Rojas for helped me the past few days when I was looking for a car. They gave me the best service I want to thank Elite Motors, and specially Gerardo Rojas for helped me the past few days when I was looking for a car. They gave me the best service ever. 😃 More

Gerardo helped me get Great Vehicle I was helped by Gerardo and he was knowledgeable, patient and kept my best interest in mind: I would buy again from him. The staff is friendly. I didn I was helped by Gerardo and he was knowledgeable, patient and kept my best interest in mind: I would buy again from him. The staff is friendly. I didn't feel like I usually feel at a used car dealership. I felt calm and able to make a decision without feeling pressured in any way. More

Truck purchased with issues, but elite takes care of it Purchased a 2012 Dodge Ram. They worked with my wife and I on price and were able to come within dollars of our agreed upon affordability for a monthl Purchased a 2012 Dodge Ram. They worked with my wife and I on price and were able to come within dollars of our agreed upon affordability for a monthly payment. Bryson was a pleasure to work with. We never felt any hard selling tactics . He was personable and easy to work with. One small issue did occur, While driving the dodge home , the caliber seized and caught fire. Called elite motors right away and they had the truck towed within an hour and completely took care of the issue. A few days later we heard a knocking sound while turning left which was occurring on the same side of the caliber issue. Elite also took care of that no questions asked.. We've had nothing but a very pleasant positive experience and will make sure to tell family and friends, as well as community members to seek out Elite motors for their vehicle needs. More

Great Experience I really had a great experience at Elite Motors. I bought my first car through them. If you are going to buy a car from them I would go see Jorgen. I really had a great experience at Elite Motors. I bought my first car through them. If you are going to buy a car from them I would go see Jorgen. More

Somethings Better than Nothing One of the best friendliest staff..they work hard to get you riding without a doubt..Chris M. is a great guy he wants you riding if its your goal he m One of the best friendliest staff..they work hard to get you riding without a doubt..Chris M. is a great guy he wants you riding if its your goal he makes it his also ..check it out its not cheating More

Professional, Very professional, willing to provide all information to help with making sale comfortable and understanding, salesman was super nice and we'll knowle Very professional, willing to provide all information to help with making sale comfortable and understanding, salesman was super nice and we'll knowledgeable, and made the sale smooth. More