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CarWise Gurnee

Gurnee, IL

4.7
879 Reviews
CarWise offers high quality pre-owned automobiles at the most competitive prices in the country. All vehicles are hand picked and only the best make it to our showroom. All vehicles offered for sale are mechanically and cosmetically in great condition. We have our own in house ASE certified and AAA approved service department which inspects all vehicles prior to listing. Our mission is to offer the highest quality vehicles possible, maintain a superb level of professionalism, offer competitive value in pricing, and conduct business with a long term relationship in mind. We are BBB Accredited and A+ rated and have over 12 years in business at the same location! We do business in all 50 states and frequently ship vehicles to customers across the country.
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6460 Gurnee Mills Circle

Gurnee, IL

60031

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Showing 879 reviews

February 04, 2017

Like no other experience I have personally never experienced or seen a dealership treat a client so well. Christian Mercado was by far the best sales rep I had the pleasure in More

by Marloncj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Mercado, Kevin Moore
February 04, 2017

Awesome awesome awesome place I came in with a 94 dodge shadow and Bryson came to my aid and helped me pick the car that fits me and my financials I would recommend him and elite m More

by Jeffrey braunsdorf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryson B
February 03, 2017

Bryson is Great 😀😀😀.. Very Good Salesmanship !!! I'm giving Elite Motors a five star rating because they make it happen !!!! ..But salesman Bryson made it happen with a very professional and knowled More

by Marina23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorgen Parend
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryson B
February 03, 2017

I felt taking care of . Mr Burnside is a professional courteous good customer service skills and communication skills Prompt on executing my request and concerns and making More

by Victor Clark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorgen Parend
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryson B
February 02, 2017

Simple, easy, efficient Great experience with Bryson. He was personable, professional, and helpful. This was not a pushy or uncomfortable experience. We would recommend th More

by Goldzingers
Recommend Dealer
Yes
Employees Worked With
Bryson B
February 01, 2017

Worked well with us! We appreciated the time we were given by Bryson! We were hard on him with price - and he worked with us. We also had some good conversation and we lov More

by Angie D. and Trish S.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryson B
January 31, 2017

Great customer service Chris & the Elite Motors team were great in getting me the car of my dreams. I recommend Elite Motors to anyone that's in the market for a car. From More

by Marcus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Mercado
January 31, 2017

Third car purchase! This is the third car I have bought here and Bryson is very helpful, Joe is great at getting the financing to be where I am comfortable with the payme More

by Robert Humphrey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Martin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Moore, Bryson B, Victor Quade
Feb 26, 2017 -

Robert Humphrey responded

Now that I have purchased my third car and I went in for my oil change, they advised me that my brake pads are very low and gave me an estimate for doing my brakes. I asked if that was covered under my lifetime guarantee of the engine. Vic said no and I advised him I was a mechanic and did my own brakes at home. He advised me that would null in void my engine warranty. But it isn't covered in my warranty how should it make my warranty null in void? Very STUPID policy and should be changed! Not impressed with the service department here! Very upset with Elite for scamming people on a guarantee!

January 28, 2017

Great experience Bryson, was very helpful and nice would recommend coming to see him. He helped us as soon as we walked in the door even though he was helping another More

by Sj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryson B
January 28, 2017

The best car buying experience ever!!! Alejandro was the best salesman to deal with ever. 5 different dealers has promised everything, I've been everywhere and he was the best help in this More

by The tall11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alejandro Antunez Jr.
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