CarWise Gurnee

2012 Audi Q5 Purchase After getting my first job out of college and being in the position for a year I decided it was time to get rid of my parent's hand-me-down car and pu After getting my first job out of college and being in the position for a year I decided it was time to get rid of my parent's hand-me-down car and purchase my first car. After reviewing Autotrader and Car.com for a few weeks I had it narrowed down to two Audi's one at Elite Motors and one in Evanston. From the minute I hit the floor at Elite I was pleased with the service. I am in sales myself and was very ready to be barraged by pressuring tactics and the old used car salesman push, but I was pleasantly surprised when I didn't have to deal with any of that. The salesman answered my questions about the car, reviewed the carfax in detail down to the scheduled maintenance appointments that were kept. He told me the price on the window, I told him what I was willing to spend and we came to an agreement. I was in and out in a couple of hours with a new car, low fixed rate loan and even real plates, no temporary tags. Fast forward a few months and not only am I extremely pleased with the way that the car is running but am planning to return to Elite Motors for scheduled maintenance. More

Great service The wait was a little long but it was worth it. Our salesman Chris was very nice and helped us try and get the deal we were looking for. The wait was a little long but it was worth it. Our salesman Chris was very nice and helped us try and get the deal we were looking for. More

A bit of a wait, but well worth it. I talked to the salesman and finance department for about a week before I actually went in to start signing paper work. They got a little held up at o I talked to the salesman and finance department for about a week before I actually went in to start signing paper work. They got a little held up at one point but they stayed later to make sure I left there with the vehicle. They were very diligent on making sure I was approved and they made sure I got the best deal possible. They're very friendly people, definitely would recommend for your next used vehicle purchase. More

Great service Dealer was friendly and efficient, would highly recommend. Car was as advertised And very clean/ well maintained. Exceptional service and great atmosp Dealer was friendly and efficient, would highly recommend. Car was as advertised And very clean/ well maintained. Exceptional service and great atmosphere. Great inventory to select from. More

Easy online purchase As a first-time online car buyer with certain anxieties, Craig Galanti helped alleviate my concerns and talked me through the whole process. The whole As a first-time online car buyer with certain anxieties, Craig Galanti helped alleviate my concerns and talked me through the whole process. The whole purchase took about 4 days and my car should be delivered 1100 miles away in less than another week (during the busy holiday season), so less than 2 weeks from first call to delivery. l appreciate the fact that Elite Motors posts Carfax info and any other historical references for each car they sell. This touch shows an "open kimono" style of doing business that is welcome and hard to find in the car buying world. More

I didnt get what I wanted, I got better I went expecting to have a super high payment due to my credit. Andy and the entire finance team worked with me to get me not into the vehicle I wante I went expecting to have a super high payment due to my credit. Andy and the entire finance team worked with me to get me not into the vehicle I wanted, but a better vehicle with a cheaper payment. I couldn't have been more pleased, no pressure, wish other dealers worked like they did. Many referrals coming, give them a chance, its well worth it. Again, a big thanks to Andy, Kevin, and Joe, my family and I couldn't be happier. More

Amazing experience I went to Elite Motors earlier this week and was blown away by the care and customer service we received. Chris M and Kevin had helped us buy our beau I went to Elite Motors earlier this week and was blown away by the care and customer service we received. Chris M and Kevin had helped us buy our beautiful new Audi. I will totally be coming back here in the future for more of my vehicle purchases. They were very helpful in providing us with the information we wanted to know about the car and were very friendly and dedicated to making sure we got the car we wanted. Thank you so much Elite Motors! You guys are truly the best! More

No hassle, straight forward, salesman I searched for a two year old used car on the internet, and Elite Motor had a car like it.. I met the sales person, Craig Galanti. He was very straig I searched for a two year old used car on the internet, and Elite Motor had a car like it.. I met the sales person, Craig Galanti. He was very straight forward with pricing, and only told me what I wanted to know. After purchased the car, I have found a imperfection of the car, Craig has gone above and beyond to help me fixing the imperfection. I would recommend Craig Galanti if you visit Elite Motor for a car. More

Fantastic By far the best experienced I've had with trying to by a car. Christian Mercado is a true professional in servicing needs. Highly recommend buying a c By far the best experienced I've had with trying to by a car. Christian Mercado is a true professional in servicing needs. Highly recommend buying a car from them! More

Average Great cars. Sales individuals Steve and Chris are great! The only reason I rated dealership 3 stars is because of the finance person Kevin Moore. Asha Great cars. Sales individuals Steve and Chris are great! The only reason I rated dealership 3 stars is because of the finance person Kevin Moore. Ashame how one person can ruin the whole car shopping experience. Manager had to step in to finish deal. That guy is very deceitful. He does not give you straight honest answers. I'd hate to think that this was because he thought we didn't fully understand English. Had to bring my son who works in Finance and also stated that Kevin was very unprepared and that he wouldn't disclose information unless asked. Had a do my way or no way attitude. Perhaps he was having a bad day but we dealt with him twice on two different days and attitude remained. More