CarWise Gurnee

Great place to do Business We arrived at the dealer and we're greeted by Roma our salesman he was friendly and personable he made the whole process easy. We needed a family car We arrived at the dealer and we're greeted by Roma our salesman he was friendly and personable he made the whole process easy. We needed a family car and purchased a Gl450 that we had already seen online. Debbie did the financing she was also friendly and made the financing very-very easy my family and I thank you for your attentions and wonderful customer service. More

2008 Explorer Steve and Craig were very helpful and with the entire sale. We were impressed with their honesty and would not hesitate to look to them for another ca Steve and Craig were very helpful and with the entire sale. We were impressed with their honesty and would not hesitate to look to them for another car. More

They did excellent all over the transaction Hi to you all. I just bought a car from this dealership. There are several aspects or requirements in a buy/sale car's transaction. The sales person, Hi to you all. I just bought a car from this dealership. There are several aspects or requirements in a buy/sale car's transaction. The sales person, the sales manager, the handling of the sales process including a) the car that you might be interested in and b) if you have a trade in, the fairness of the price that you are being offered. Last but not least, there is the financial process if and only if you plan on financing your vehicle. Elite Motors did excellent. In the dealership, I dealt with a gentleman called Craigg Galanti. He was knowledgeable, cordial and were really informed about the vehicle that I wanted. He gave me some advice regarding the vehicle and walk through all the business aspects of our transaction to get certain that I was satisfied. I had bought several vehicles here in Illinois. The experience with Elite were different. These dealership is really trying to satisfied your needs and to make a fair deal. You know, to earn your business but in a balanced way. Craigg didn't push the deal on me but allowed me space to think and considered my options etc... He went out of his way to make the deal happened even when we were going to extend out of the dealership business hours and rushing the financing process because I told him that I wanted to get the car that day. That in itself is different. The other thing is that he delivered, and I got out of the dealership with my new car, that day. This deal was done thanks not only to Craigg who was the sales man, but also to the dealership manager named Mark, who gave a little extra for my trade in in order to make the deal happened. Once I determined that I was going to go through with the deal, he handed over the financing process. The transaction was handled by a lady called Debra Shore who is the business manager at the dealership. She went through all the paper work, explaining in detail what was it that I was signing in detail and the benefits of each and every warranty that I bought and it costs vs the benefits. She is knowledgeable, and makes you feel comfortable in the middle of the process of signing all the papers. She got my loan approved in 10 minutes or less and we went through all the paper work in around 20 minutes! In summary, my experience with Elite Motors was wonderful and probably will go back to buy another vehicle there in the future. More

I would purchase car again at Elite Motors in future. Everything went smooth with the purchasing, Craig were so nice and helpful. We would deal with them again if the need arises so... This place has a go Everything went smooth with the purchasing, Craig were so nice and helpful. We would deal with them again if the need arises so... This place has a good inventory of used cars. More

Jeep Patriot Craig my sales person was great! After all was said and done, I had an issue on the way home with my new purchase. I returned immediately and Craig ma Craig my sales person was great! After all was said and done, I had an issue on the way home with my new purchase. I returned immediately and Craig made a call and all was taken care of the following day. I would give Elite an A+ for service. More

Vehicle purchase Everything went smooth with the purchasing, Steve and Debra were so nice and helpful. We would deal with them again if the need arises some day. Everything went smooth with the purchasing, Steve and Debra were so nice and helpful. We would deal with them again if the need arises some day. More

FORD TAURUS SHO James Schaefer made buying my first "off the lot" car awesome. He was very down to earth, accommodating, personable and understanding without all the James Schaefer made buying my first "off the lot" car awesome. He was very down to earth, accommodating, personable and understanding without all the cliche salesman stereotypes. He stayed there way after closing hours to make sure we were taken care of (making him miss the Blackhawks game, sorry James). Would definitely recommend family and friends to EliteMotors/James. They stand by their great customer service and competitive low priced cars. Loving my SHO! Thanks! More

BMW 750Li I recently purchased a BMW 750Li from Elite Motors. I had the pleasure of working with Mark. He was great! A no BS kind of guy. I never felt pressu I recently purchased a BMW 750Li from Elite Motors. I had the pleasure of working with Mark. He was great! A no BS kind of guy. I never felt pressured to buy yet he was very knowledgeable about the car as well as the financing. I was looking for this car for quite some time and every other dealership I went to always had some sort of hidden agenda with the car for sale. Mark showed me the car told all of its history and helped me understand why the extended warranty was beneficial to me. There was no pushing or twisting or arms. He made the sale and the actual finance transaction very easy and painless. He explained all my finance options and helped me make the right decision on payments. This was my first experience with Elite but I am sure it will not be my last!!! More

Great cars and great service I'm a performance and luxury car lover and they have tons of great cars to choose from. Bought a BMW X5M "as is" and had an engine issue that was dis I'm a performance and luxury car lover and they have tons of great cars to choose from. Bought a BMW X5M "as is" and had an engine issue that was discovered shortly after purchase and I assumed I would be paying for the repair but they fixed it quickly free of charge. Didn't expect that level of customer service, and it sets them apart. Also had the interior and exterior protection package installed. Of course it rained and got the car dirty the day I picked it up. Took it through a $3 car wash the next day and it looks like brand new again. David is an easy to work with guy, kept me up to date on the repair and protection package installation even on his days off. More

Great experience!! Craig was my salesman and he broke all the stereotypes of used car salesmen, no high pressure sales tactics, just straight forward, knowledgeable help Craig was my salesman and he broke all the stereotypes of used car salesmen, no high pressure sales tactics, just straight forward, knowledgeable help. I really appreciated that and would highly recommend him. Deb in financing was also very good, she explained everything and was very nice and personable. This was my first experience with Elite Motors, but I would highly recommended them and will us them again. More