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Castle Buick GMC of North Riverside

North Riverside, IL

4.0
798 Reviews
Castle Buick GMC has proudly served the Chicagoland area for over 30 years. Since opening in 1980, we have been the Midwest’s premier Buick GMC destination. We take pride in being a locally-owned and trusted member of the NORTH RIVERSIDE community in Illinois. For many years, NORTH RIVERSIDE, Cicero, Berwyn, Brookfield, Lyons, Oak Park, Maywood, River Forest, Elmwood, Chicago, and surrounding neighbors have visited us for a trustworthy and attentive car buying experience. We want you to experience The Castle Difference today and see for yourself why others choose Castle Buick GMC as their go-to Buick-GMC dealership for Buick lease deals and GMC financing offers!
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7400 West Cermak Road

North Riverside, IL

60546

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Showing 798 reviews

July 19, 2024

Terrible service experience overall. The original service guy I was paired with was rude and unprofessional. I had a scheduled service appointment for Saturday morning. I had to call the More

by Albyg1two3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
AJ Juardo
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2024

Great Sevice, people their treat you very well and with total respect. That’s why I continue to bring my vehicle to Castle Buick. More

by Billy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arnold Muse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I can’t remember his name, but he sits at the last service desk. He is very good and professional also., Ben Strohl
May 16, 2024

As always I received excellent service, I I’m very happy with Buick Castle, AJ is always a very kind person and always cares about leaving his clients satisfied like a family. Thank you AJ You are the best More

by renebahena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ Juardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reputation GM Response
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 08, 2024

We’re extremely pleased with our experience with the sales rep during our recent visit to Castle Buick. She was super pleasant/patient! Bravo!!!! More

by shedrickthomas80
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Rowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maricruz Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
AJ Juardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arnold Muse
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 30, 2024

very professional and helpful. my work was followed and I was contacted often. Great Job. More

by zechaeus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ Juardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reputation GM Response
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : mat
January 22, 2024

Tom & Carlos was really great and gave wonderful service with helping me with finding a nice affordable truck More

by tina.auther
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2024 -

Castle Buick GMC of North Riverside responded

Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

January 17, 2024

Very pleased with my visit for service. Tom Hackett was wonderful. You should hire more people like him. More

by smithson13535
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2024 -

Castle Buick GMC of North Riverside responded

We're happy you found our staff to be so supportive during your experience here at Castle Buick-GMC, INC.. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 04, 2024

Alex was outstanding to work with. Very easy process. Loved working with him and the rest of the team! More

by jimmclaughlin28
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabriel "Alex" Antunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2024 -

Castle Buick GMC of North Riverside responded

We're happy to hear you had such a positive experience with our team! We do hope we can be of assistance in the future. Take care!

November 02, 2023

My customer experience is ALWAYS welcoming. From the time I drive my car up, pull it in and hand over the keys. Everyone greets the customers with a smile and humble disposition. Arnold is the More

by Rho
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arnold Muse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jackeline L.
Nov 04, 2023 -

Castle Buick GMC of North Riverside responded

We appreciate your positive review of your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 31, 2023

Everyone was nice and professional, my service was quick, all my questions were answered, the waiting room is really nice and the process was easy More

by chevonne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ Juardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arnold Muse
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2023 -

Castle Buick GMC of North Riverside responded

Chevonne, our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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