Castle Buick GMC of North Riverside
North Riverside, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Service I always received excellent service at Castle. However my complaint is not with the service dept. On my last visit it was explained to me that becaus I always received excellent service at Castle. However my complaint is not with the service dept. On my last visit it was explained to me that because the issue has not yet been resolved service dept. has to contact manufacturer. They did not have a loaner car available so they gave me an appt. to bring it back in. They were able to reset code so engine light would go off. The issue is that I now have to hope the engine light comes back on before my appt. I have been having the same issue with my car since I purchased in 2016. I am still covered by the warranty but a little nervous that this issue will continue to happen after warranty expires. More
Great Customer Service! Was referred to go see Corey. He saw me right away without an apt. and had Lou assist me as well. Both of them stayed long after closing time to make Was referred to go see Corey. He saw me right away without an apt. and had Lou assist me as well. Both of them stayed long after closing time to make my deal happen that night! I'm very happy with the purchase of my new car and the Customer Service provided to me. Lou & Corey were great, which made the process all the better and stress-free. They truly care about their customer's and I highly recommend Castle dealership! More
Great experience. All personnel very friendly Ernie was a very friendly and helpful sales rep. Highly recommended. He is very knowledgeable about the product. Has a great disposition and not overb Ernie was a very friendly and helpful sales rep. Highly recommended. He is very knowledgeable about the product. Has a great disposition and not overbearing. More
Professionalism The people at this place are total professional --- I am always treated with kindness and respect. I recommend this dealership and service center to The people at this place are total professional --- I am always treated with kindness and respect. I recommend this dealership and service center to family and friends. More
Great service. Very friendly Tito was friendly and made me feel comfortable threw the entire process and also did not have to spent all night making the purchase. Great Experien Tito was friendly and made me feel comfortable threw the entire process and also did not have to spent all night making the purchase. Great Experience!!! More
Superior Customer Service from a Great Local Dealership! Castle Buick GMC of North Riverside is committed to GREAT CUSTOMER EXPERIENCES! If your looking to Purchase/Service a Vehicle this is THE BEST PLACE, Castle Buick GMC of North Riverside is committed to GREAT CUSTOMER EXPERIENCES! If your looking to Purchase/Service a Vehicle this is THE BEST PLACE, from Management/Vehicle Service Team! Committed toContinued Customer Service with a SMILE! Thanks for being the Best Choice for our Community! Together Everyone Achieve More. # TEAM More
Great service, great value Ernest Bell was my sales person, straight forward great customer service and without a doubt a visit at castle Buick, my family appreciates the servic Ernest Bell was my sales person, straight forward great customer service and without a doubt a visit at castle Buick, my family appreciates the services More
Great service, just bought my second car, from Castle, excellent service, my salesperson Evan, was Great, Nice and courtesy. And the service dept, is Great service, just bought my second car, from Castle, excellent service, my salesperson Evan, was Great, Nice and courtesy. And the service dept, is Great also. More
Great staff Leonell is suck a professional. Any time I come in he is so cordial attentive and makes sure all my concerns are addressed. He is an asset to this dea Leonell is suck a professional. Any time I come in he is so cordial attentive and makes sure all my concerns are addressed. He is an asset to this dealership More
Purchase of Buick Regal We initially went to Castle to look at the Regal but from the time we walked in the door the experience was top notch. Very knowledgeable about the ca We initially went to Castle to look at the Regal but from the time we walked in the door the experience was top notch. Very knowledgeable about the car and transparent on the pricing. We would recommend Castle to others More