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Castle Buick GMC of North Riverside

North Riverside, IL

4.0
798 Reviews
Castle Buick GMC has proudly served the Chicagoland area for over 30 years. Since opening in 1980, we have been the Midwest’s premier Buick GMC destination. We take pride in being a locally-owned and trusted member of the NORTH RIVERSIDE community in Illinois. For many years, NORTH RIVERSIDE, Cicero, Berwyn, Brookfield, Lyons, Oak Park, Maywood, River Forest, Elmwood, Chicago, and surrounding neighbors have visited us for a trustworthy and attentive car buying experience. We want you to experience The Castle Difference today and see for yourself why others choose Castle Buick GMC as their go-to Buick-GMC dealership for Buick lease deals and GMC financing offers!
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7400 West Cermak Road

North Riverside, IL

60546

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Showing 798 reviews

February 27, 2019

New SUV purchase Dealer experience was great except for the price discrepency on one of the rebates we had. Worked through it though and was able to meet the promised More

by 123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tito Villalvazo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2019 -

Castle Buick GMC of North Riverside responded

Happy to hear that you were able to get the best deal at Castle Buick GMC. We appreciate your business and look forward to working with you again in the future!

February 25, 2019

Oil change and maintenance sercive on my lease. Don't know who the service guy was and don't care to! He is one of the laziest servicemen at the desk there! Not friendly at all. Castle was one of th More

by REE929
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tito Villalvazo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Genna
February 25, 2019

Quality service Very friendly staff, quality of work was excellent. No problems so far since the repair. I highly recommend this company and dealership. Facility is c More

by rtitco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service agents
Feb 26, 2019 -

Castle Buick GMC of North Riverside responded

Thank you for sharing your wonderful experience with our service team! It is great to hear that they were very friendly and quickly got you back safely on the road. We look forward to helping you again in the future at Castle Buick GMC!

February 25, 2019

Challenging The people were nice. The inventory and facility was clean. Prices for financing could be better when you have good credit. Corey did an excellent jo More

by NATALIE_111
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corey Owens
Feb 26, 2019 -

Castle Buick GMC of North Riverside responded

Thank you for the kind review! We appreciate you taking the time to share your experience and we are happy that Corey was able to get you in the car you need. We look forward to working with you again in the future!

February 23, 2019

very good I tried to deal with dealerships near me, but didn't have much luck. Found Castle on the internet, and I'm glad I did. More

by Playset
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tito Villalvazo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Rod
Feb 26, 2019 -

Castle Buick GMC of North Riverside responded

Thank you for choosing to come to Castle Buick GMC! We appreciate your business and look forward to helping you in the future with any of your auto needs.

February 22, 2019

Great Service Always great service AJ is awesome Always leave very satisfied with all my concerns Taken care off-AJ always makes our experience very good Thank Y More

by ajurado07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tito Villalvazo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : LT and Arnold and I see John is back, Steven Uginchus
Feb 25, 2019 -

Castle Buick GMC of North Riverside responded

Thank you for the kind review of AJ and our service department. Our service team works hard to earn your business and they always ensure that you receive top-notch customer service. Thank you for choosing Castle!

February 21, 2019

Great service and hospitality The staff at Castle Buick always make me feel at ease when I bring my vehicle in for maintenance service. The mechanics have always done a great job o More

by hermanoramirez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
A J , Paul Beckett, Steven Uginchus
Feb 25, 2019 -

Castle Buick GMC of North Riverside responded

We're glad to hear that the service department was helpful and accommodating. We appreciate the chance to do business with you! Thank you for sharing your wonderful experience and we hope to see you again for any of your future needs!

February 19, 2019

Top notch All the research I had done for months led me to believe that a Buick was the right fit for me. Upon my arrival at Castle, Gabe was friendly and knowl More

by Lotus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabe
Feb 21, 2019 -

Castle Buick GMC of North Riverside responded

Thank you for the 5-star review and recommendation! We love hearing about our customers' great buying experience with Castle. It's fantastic to know that Gabe helped you get the perfect car for the best price!

February 18, 2019

Best service ever! I called castle when my car wouldn’t start in the Jewel parking lot. They answered immediately and said no problem to call a number and someone could More

by TracyH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
LT
Feb 21, 2019 -

Castle Buick GMC of North Riverside responded

Tracy, thank you very much for sharing your experience with Castle and your recommendation! We are happy to have you be a part of the Castle family and happy that we continually deliver you fantastic service. Please let us know if you ever need help again, and we look forward to working with you in the future!

February 16, 2019

I had a great experience with Brandon rowe Brandon was very nice and great customer service .my wife was happy with her new car and I am planning to come back in a couple of months to buy anoth More

by Serdog69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Rowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2019 -

Castle Buick GMC of North Riverside responded

Thank you for sharing your wonderful experience with Brandon and for purchasing your wife a new car at Castle GMC/Buick! We hope you are enjoying the new car and look forward to helping you again in the future!

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